Hanoi Alisa Hotel & Spa - Real Guest Reviews & Booking Info

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✓ 4-Star Hotel in Hanoi

Hanoi Alisa Hotel & Spa 4-Star Hotel room

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Alisa Hotel & Spa - Hanoi 4-Star Hotel

Name: Alisa Hotel & Spa
Address: Hanoi, Hanoi, VN
Price range: ₩318758
Rating: 8.3

8.3

Hanoi

Hotel

Pet Friendly Airport Transfer 온수 욕조 사우나 스팀룸/한증실 현지 문화 체험

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended

Analysis

Key Strengths

Prime Location for Sightseeing

Situated in the heart of Hoan Kiem District, allowing easy walking access to major attractions and restaurants without needing Grab

Proactive Service Response

Staff actively address guests' practical needs, such as currency exchange assistance and tour booking services

Solid Room Amenities

Spacious beds and stable hygiene facilities, including hot water supply and toilet water pressure

Quiet Accommodation Environment

Despite being in the city center, external noise is well-insulated, and internal noise from the elevator is minimal

Points to Note

Potential for Arbitrary Room Assignment

Even if specific options like a balcony are requested, guests may be offered a different room type based on on-site availability

Structural Deficiencies in Shower Facilities

The narrow shower curtain width in the bathtub makes it easy for the bathroom floor to get wet during showers

Unstable Wi-Fi Signal

Depending on the room's location, Wi-Fi connections can be intermittent or slow, making it unsuitable for business use

Recommended For

Travelers Prioritizing Location Ideal for using the accommodation as a base to explore Hanoi's city center with ease Travelers with Pets A rare and practical option among 4 Flexible Independent Travelers Suitable for those who can calmly handle unexpected room changes or tour schedule adjustments proposed by the hotel

Rating Details

8.3 Excellent 1,190개 리뷰

4-star hotel near Hanoi's city center. Strengths include clean and comfortable rooms and very friendly staff service, with pet-friendly options. However, a narrow shower curtain may be present. Adjacent to the Old Quarter and St. Joseph's Cathedral, it is suitable for Hanoi tourists and travelers with pets.

Ratings by Trip Type

BEST

8.8

Teen

8.6

Group

281

8.4

Solo

167

8.4

Family

123

8.3

Couple

307

8.2

Biz

Detailed Ratings

Service BEST 9.0

Location 8.8

Value for Money 8.4

Cleanliness 8.2

Facilities 7.8

Room Comfort 5.0

Score Distribution

9+ Exceptional

51% (498)

8-9 Excellent

21% (211)

7-8 Very Good

10% (94)

6-7 Good

10% (97)

Below 6

9% (85)

Guest Reviews

9.2 • Reviewer 1 • 2025.11

+ Friendly and professional staff • Great location, convenient for travel • Comfortable and clean facilities

9.2 • Reviewer 2 • 2025.08

+ Friendly staff and currency exchange service • Convenient and good accommodation location • Quiet environment and elevator service

− Room assignment different from reservation • Arbitrary changes to tour routes

8.0 • Reviewer 3 • 2018.04

+ Overall excellent rating • High level of satisfaction • Decent accommodation environment

8.8 • Reviewer 4 • 2025.05

+ Excellent location and accessibility • Spacious room and bed • Smooth hot water and water pressure

− Narrow shower curtain • Unstable Wi-Fi connection

10.0 • Reviewer 5 • 2025.12

+ Clean and pleasant room • Very friendly staff • Convenient location with good accessibility

See All 1,190 Reviews

Location

Map

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

24-Hour Front Desk

Activities

Spa/Sauna

FAQ

What are the check-in and check-out times at Alisa Hotel & Spa?

Check-in is available from 14:00, and check-out is until 12:00. The 24-hour front desk operates, allowing for convenient access even late at night.

What amenities are provided?

Free Wi-Fi in all areas, a sauna, massage services, and a diverse range of leisure facilities are offered, along with an Asian breakfast buffet. Family rooms for family travelers and free parking are also available.

What is the cancellation policy?

The cancellation policy may vary depending on the booking time and the selected room type. It is essential to check the terms and conditions provided at the time of booking for information on free cancellation availability and specific deadlines.

How is the public transportation accessibility?

The hotel is located approximately 1.7 km from Hanoi Station (train), taking about a 22-minute walk. It is convenient for traveling to Hanoi city center and surrounding areas using public transportation.

What are the nearby tourist attractions?

Major attractions such as the Old Quarter (0.7 km) and St. Joseph's Cathedral (0.8 km) are within walking distance. The Vietnamese Women's Museum and Hoa Lo Prison are also within 1.2 km, making it convenient for sightseeing.

What is the guest rating?

The hotel has received an excellent rating of 8.3 out of 10 from 10 guests. As a 4-star hotel, it records overall high satisfaction in terms of service and facilities.