Banyan Tree Higashiyama Kyoto - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 5-Star Hotel in Kyoto
Kyoto Banyan Tree Higashiyama Kyoto  5-Star Hotel room
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Banyan Tree Higashiyama Kyoto - Kyoto 5-Star Hotel

9.0
Kyoto
Hotel
Wheelchair Accessible Free Parking Free Wi-Fi (All Rooms) 온천 Currency Exchange Air Conditioning 현지 문화 체험

Analysis

Key Strengths

Onsen Facilities

Provided a highly satisfying experience that guests wanted to "steal."

Korean-Speaking Staff

Offered comfort with friendly guidance and responses

Special Occasion Customization

Delighted guests with birthday setups, cake preparations, and more

Excellent Dining

Both breakfast and dinner were rated as restaurant-quality

Points to Note

Hotel Entrance Incline

Can be difficult to walk, especially in summer; frequent taxi use may be necessary

High Price Point

Requires budget consideration, with rates exceeding 3,000,000 KRW per night

Parking Accessibility

May be inconvenient due to its location on an incline

Recommended For

Special Occasion Trips For customized services and memorable experiences Those Seeking a Premium Onsen Experience With satisfaction levels so high guests wished they could take it home Comfortable and Luxurious Staycations With friendly staff and excellent facilities

Categories

Excellent

Dining/Meals

  • Breakfast was very delicious - Tofu dishes were particularly praised.
  • Dinner was also rated as satisfactory.
  • Positive mentions of the small snacks and gifts provided daily.
Excellent

Family Travel

  • Provided a suitable experience for birthday trips.
  • Korean staff created a comfortable atmosphere with friendly guidance.
  • Reviews mentioned creating good memories on a trip with their mother.
Expensive

Price

  • Average price of 3,103,593 KRW per night.
  • 321% higher than the average for 5-star hotels in Kyoto.
  • Provided a satisfactory experience despite the high price.
Good

Location/Transportation

  • Good location - Close to Kiyomizu-dera and Sannenzaka.
  • Good access to major tourist attractions, but frequent taxi use.
  • Mention of a very steep incline leading to the hotel as a drawback.
Excellent

Staycation Facilities

  • Mention of a private pool.
  • High praise for the onsen facilities - "wanted to steal it home."
  • Reviews indicated feeling relaxed due to the onsen.
Limited

Accessibility

  • Very steep incline leading to the hotel.
  • Difficult to walk, causing significant sweating in the summer.
  • Disappointment with having to walk up an incline from the parking lot to the hotel.
Excellent

Review Summary

  • Overall very satisfactory - 9.0/10.
  • Friendly staff, clean facilities, good location.
  • Worth the value despite the high price.

Rating Details

9.0 Exceptional 232개 리뷰

5-star hotel near Kiyomizu-dera. Strengths include very clean rooms and friendly staff service, creating a luxurious atmosphere. However, the price may be a bit high. Ideal for travelers seeking luxury relaxation, optimized for sightseeing in Gion and Sanjusangen-do.

Ratings by Trip Type

BEST
9.6
Family
2
9.4
Teen
2
9.2
Couple
41
9.2
Solo
6
7.7
Group
10

Detailed Ratings

Cleanliness BEST 9.8
Service 9.5
Facilities 9.0
Location 8.7
Value for Money 8.5

Score Distribution

9+ Exceptional
74% (42)
8-9 Excellent
19% (11)
7-8 Very Good
5% (3)
6-7 Good
2% (1)
Below 6
0% (0)

Guest Reviews

10.0 Reviewer 1 2025.10
+ Great stay • Perfect experience
10.0 Reviewer 2 2025.11
+ Friendly Korean staff • Special setup for birthday celebration • Excellent breakfast and dinner • Fantastic onsen experience • Snacks and gifts provided daily
Frequent taxi use
10.0 Reviewer 3 2025.04
+ Very satisfying stay • Perfect rating
9.2 Reviewer 4 2025.07
+ New and clean hotel • Good service
Steep slope • Parking lot far away
9.2 Reviewer 5 2025.07
+ Very clean room • Friendly staff • Proximity to Kiyomizu-dera Temple
Slightly expensive

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Banyan Tree Higashiyama Kyoto?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Kyoto, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities such as free Wi-Fi (in all rooms), a gym/fitness center, daily housekeeping service, and is near Fushimi Inari Shrine. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Keage Station (Subway) (approx. 16 minutes on foot, 1.2 km) and Kiyomizu-Gojo Station (Railway) (approx. 18 minutes on foot, 1.4 km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Kiyomizu-dera Temple (0.6 km), Sanjusangen-do Temple (1.5 km), Gion (1.9 km), Nishiki Market Shopping District (2.0 km), and Kyoto Station Building (2.7 km). Its location is ideal for sightseeing, being close to major landmarks.

What is the guest review score?

The hotel received a rating of 9.0/10 from 10 guests. It is highly rated. For detailed reviews, please refer to the actual guest review section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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