Citadines Shinjuku Tokyo - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 4-Star Hotel in Tokyo
Tokyo Citadines Shinjuku Tokyo 4-Star Hotel room
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Citadines Shinjuku Tokyo - Tokyo 4-Star Hotel

8.6
Tokyo
Hotel
Free Parking Public Transit (340m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping 나이트 라이프

Analysis

Key Strengths

Friendly Staff

Provides a bright and welcoming hospitality to guests

Comfortable and Spacious Rooms

Offers a simple yet clean and spacious environment

Fully Equipped Kitchenette

Conveniently equipped with facilities for simple cooking

Free Wi-Fi Provided

Convenient internet access during your stay

Points to Note

Distance from Shinjuku Station

It is a bit far to walk, so using public transportation is recommended

Inconsistent Bottled Water Supply

The frequency of bottled water provided during the stay may not be consistent

Difficulty Finding the Hotel

It may take time to locate the hotel initially for first-time visitors

Recommended For

Travelers seeking good value for money Enjoy satisfactory facilities at a reasonable price Travelers who want to cook simple meals Conveniently prepare meals using the kitchen facilities Travelers who prioritize friendly service Experience warm hospitality from the staff

Categories

Average

Dining/Meals

  • Cooking facilities are available for self-catering.
  • Information regarding dining within the hotel is limited.
  • Comfortable stays are possible even with simple meals.
Good

Family Travel

  • Spacious and comfortable rooms are suitable for family stays.
  • Simple meal preparation is possible due to cooking facilities.
  • Friendly atmosphere for foreign guests.
Excellent

Pricing

  • Average price per night is 347,800 KRW (approx. $240 USD).
  • Approximately 80% of the average price for 4-star hotels in Tokyo.
  • Very good value for money.
Good

Business

  • Work is possible in spacious and comfortable rooms.
  • Convenient for long stays as a residence hotel.
  • WI-FI service is provided.
Good

Location/Transportation

  • Good accessibility due to proximity to metro lines.
  • Slightly distant from Shinjuku Station.
  • Convenient with a 7/11 convenience store right next door.
Good

Staycation Facilities

  • Has a private swimming pool facility.
  • Comfortable relaxation possible in spacious and comfortable rooms.
  • Suitable for long stays as a residence hotel.
Excellent

Review Summary

  • High satisfaction with staff friendliness and service.
  • Rooms are spacious, clean, and comfortable.
  • Some opinions suggest the location is a slight drawback.

Rating Details

8.6 Excellent 4,862개 리뷰

Citadines Shinjuku Tokyo, a 4-star hotel, is a 10-minute walk from Shinjuku Station. Praised for friendly staff and high repeat visit intention, it offers clean and comfortable rooms. However, travel within Shinjuku city may be slightly inconvenient. Close to Shinjuku Gyoen and Tokyo Metropolitan Government Building, it's suitable for independent travelers in Tokyo.

Ratings by Trip Type

BEST
8.6
Couple
931
8.6
Solo
287
8.5
Teen
369
8.5
Group
526
8.4
Biz
104
8.4
Family
412

Detailed Ratings

Cleanliness BEST 8.9
Service 8.9
Room Comfort 8.7
Value for Money 8.6
Facilities 8.4
Location 8.1

Score Distribution

9+ Exceptional
45% (1,150)
8-9 Excellent
30% (782)
7-8 Very Good
14% (353)
6-7 Good
8% (193)
Below 6
3% (89)

Guest Reviews

9.2 Reviewer 1 2025.09
+ Friendly staff • Great hospitality • High intention to revisit
9.2 Reviewer 2 2012.11
+ Affordable price • Pleasant room • Fully equipped cooking facilities
10.0 Reviewer 3 2025.09
+ Convenient location • Very clean • Friendly staff • Spacious room
6.0 Reviewer 4 2013.06
+ Spacious and clean room • Convenient cooking facilities
Somewhat far from Shinjuku Station • Inconsistent bottled water supply
10.0 Reviewer 5 2025.09
+ Easy to find location • Friendly staff
8.8 Reviewer 6 2013.08
+ Tidy hotel facilities • Residence with dining options • Use of gym water dispenser
Inconvenient to travel to Shinjuku • Difficult to find the hotel
10.0 Reviewer 7 2025.08
+ Stylish and clean room • Well-equipped kitchen

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Fitness Center

FAQ

What are the check-in and check-out times at Citadines Shinjuku Tokyo?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. It is conveniently located in the heart of Tokyo / Tōkyō, offering easy access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi is available in all rooms, and a gym/fitness facility can also be used. Public transportation is convenient, and access to Tokyo Tower is good. Detailed facility information can be found on the booking page.

What is the cancellation policy?

Cancellation policies vary depending on the booking time and the selected rate plan. It is advisable to check the availability of free cancellation and the cancellation deadline at the time of booking. Generally, free cancellation is often possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

The location is very convenient for public transportation. Shinjuku-gyoemmae Subway Station (approx. 5 minutes walk, 0.4 km) and Shinjuku-sanchome Station (Subway) (approx. 8 minutes walk, 0.6 km) are easily accessible. This makes it convenient to travel anywhere in Tokyo.

What are the nearby major tourist attractions?

Shinjuku Gyoen National Garden (0.6 km) is nearby, and there is good accessibility to popular attractions such as the Tokyo Metropolitan Government Building (1.9 km), Meiji Jingu Shrine (2.1 km), Shibuya Crossing (3.7 km), and Tokyo Tower (4.6 km). It is a good location for sightseeing.

What is the overall guest review?

It received a high average rating of 8.6/10 from 10 guests. Overall satisfaction is high. There are positive reviews in various aspects such as facilities, location, and service.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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