CLARO Makassar Hotel & Convention - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 4-Star Hotel in Makassar
Makassar CLARO Makassar Hotel & Convention 4-Star Hotel room
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CLARO Makassar Hotel & Convention - Makassar 4-Star Hotel

8.7
Makassar
Hotel
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) 온수 욕조 사우나 Beach
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Large-scale Banquet Facilities

Features one of the largest ballrooms in the region, suitable for business events and large banquets

Diverse Amenities

Offers a wide range of entertainment options within the hotel, from an outdoor swimming pool to karaoke and a nightclub

Family-Friendly

Equipped with a dedicated children's pool and family room configurations, making it convenient for families

Practical Accommodation Cost

Maintains a reasonable price range in the 60,000 KRW range (approx. $41 USD) relative to its location in the city center of Makassar and the scale of its facilities

Points to Note

Deteriorated Room Condition

Some reviews mention worn-out furniture and inadequate bathroom cleanliness, which may not meet the expectations for a 4-star hotel

Low Indoor Lighting Intensity

The overall lighting in the rooms is dim, which can create a gloomy and stuffy atmosphere

Delayed Check-in/Check-out Process

The speed of check-in and check-out processing is slow, leading to long waiting times during peak hours

Recommended For

Attendees of Group Events Travelers whose primary purpose is to utilize the hotel's large ballroom for business purposes Budget Those seeking accommodation with facilities for children, such as a swimming pool, at an affordable price Guests Who Value Amenities Individuals who wish to enjoy on

Rating Details

8.7 Excellent 1,976개 리뷰

4-star hotel near Makassar city center. Strengths include overall satisfaction and comfortable rooms, with pet-friendly options. However, room and bathroom hygiene may require attention. Close to Ratna Indah Mall and Losari Beach, suitable for travelers seeking shopping and relaxation.

Ratings by Trip Type

BEST
9.1
Couple
491
9.0
Solo
223
8.8
Family
240
8.8
Teen
85
8.8
Group
104
8.3
Biz
554

Detailed Ratings

Facilities BEST 9.0
Location 8.9
Cleanliness 8.8
Service 8.7
Value for Money 8.7
Room Comfort 7.7

Score Distribution

9+ Exceptional
54% (889)
8-9 Excellent
25% (413)
7-8 Very Good
9% (153)
6-7 Good
8% (127)
Below 6
4% (62)

Guest Reviews

8.4 • Reviewer 1 • 2025.12
+ Best hotel in Makassar • Very spacious banquet hall • Open space design
6.8 • Reviewer 2 • 2025.12
+ No positive points mentioned • Lack of detailed positive information
− Inadequate hygiene in room and bathroom • Outdated facilities and dim lighting
10.0 • Reviewer 3 • 2026.01
+ Overall satisfactory stay • Excellent service quality • Pleasant facility condition
9.7 • Reviewer 4 • 2015.09
+ Excellent overall satisfaction • Very high stay rating
− Slow check-in process • Long checkout waiting time
8.0 • Reviewer 5 • 2016.10
+ Large swimming pool • Overall satisfactory stay
See All 1,976 Reviews

Location

Map

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4.7 · 268 reviews
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4.7 · 35 reviews
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4.7 · 11 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at CLARO Makassar Hotel & Convention?

Check-in is available from 14:00, and check-out is until 12:00. The hotel operates a 24-hour front desk for seamless assistance at any time.

What amenities are available?

The hotel offers free Wi-Fi, a restaurant, a bar, and a shared kitchen. It also provides various leisure and convenience services, including a nightclub, sauna, children's pool, and business facilities.

What is the cancellation policy?

The policy may vary depending on the selected room type and booking conditions. Specific free cancellation deadlines and conditions should be confirmed with the information provided at the time of booking.

How is the public transportation accessibility?

Malengkeri Bus Terminal is located approximately 2.2 km away. It takes about a 28-minute walk, making it accessible by public transportation.

What are the nearby tourist attractions?

Ratna Indah Mall (1.8 km) and Losari Beach (3.8 km) are in close proximity. Major attractions such as Trans Studio Mall and the Great Mosque of Makassar are also located within 5 km.

What is the overall guest review score?

Based on 5 reviews, the hotel has achieved a high score of 8.6 out of 10. It demonstrates excellent facility and service satisfaction as a 4-star hotel.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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