DoubleTree by Hilton Shah Alam i-City - Real Guest Reviews & Booking Info

  • Detailed ratings across 5 categories
  • 5-Star Hotel in Shah Alam
Shah Alam DoubleTree by Hilton Shah Alam i-City 5-Star Hotel room
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DoubleTree by Hilton Shah Alam i-City - Shah Alam 5-Star Hotel

9.3
Shah Alam
Hotel
Air Conditioning Daily Housekeeping Bar 24h Room Service 가족 활동

Analysis

Key Strengths

Proximity to i-City Theme Park

Very easy access to major attractions like Digital Light Garden on foot

Pleasant Ventilation Environment

All rooms feature openable windows and balconies, reducing the stuffiness typical of enclosed hotels

Business Amenities

A dedicated work desk and 24-hour room service ensure a stable environment for late-night work

Thorough Hygiene Management

Daily cleaning services and room cleanliness are maintained, as evidenced by over 10,000 stay data points

Keep in Mind

Limited City Access

It takes over 40 minutes by car to reach the center of Kuala Lumpur, making it unsuitable for city sightseeing

Nighttime Traffic Congestion

During weekends or public holidays in the evening, traffic jams are frequent when entering and exiting the hotel due to the influx of visitors to i-City

Relatively High Price

The price in the mid-200,000 KRW range is a burden for those prioritizing value for money compared to other accommodations in the Shah Alam area. (Approx. $172 USD)

Recommended For

Families Traveling with Children For those who want to reduce travel time and primarily use the facilities near the hotel Business Travelers in Shah Alam For those who require standardized services from a global brand and access to the fitness center Travelers Avoiding Crowded Cities For those who prefer the organized environment of a new city over the noisy city center

Categories

Excellent

Dining/Meals

  • High-quality breakfast buffet offering a diverse menu
  • Hotel restaurant's local cuisine receives high ratings
  • Convenient access to various dining options within the nearby shopping mall
Excellent

Family Travel

  • Excellent accessibility to theme parks for children
  • Operates a kids' pool facility suitable for children
  • Spacious room layouts suitable for family stays
Good

Pricing

  • Reasonable price range compared to other 5-star brands
  • Excellent value for money considering the provided facilities
  • More affordable stays are possible when booking during the off-season
Good

Business

  • Spacious work desks installed in rooms
  • Stylish banquet halls available for business meetings
  • High-speed free Wi-Fi available throughout the premises
Excellent

Location/Transportation

  • Very close to i-City Theme Park and shopping mall
  • Conveniently located in the center of Shah Alam for easy travel
  • Nearby entertainment facilities are within walking distance
Excellent

Staycation Facilities

  • Fully equipped with private and outdoor swimming pools
  • Excellent city views from balconies and terraces
  • Welcome cookies and lounge services unique to the brand
Excellent

Review Summary

  • Strengths: Top-notch cleanliness and friendly staff service
  • Weaknesses: Crowded breakfast restaurant and swimming pool during peak hours
  • Recommendations: For family travelers and those seeking a luxurious staycation

Rating Details

9.3 Exceptional 11,254개 리뷰

A 5-star hotel located within the i-City Theme Park complex in Shah Alam. Its strengths lie in its top-tier cleanliness and sophisticated facilities, with excellent connectivity to shopping malls and theme parks. However, surrounding roads can be somewhat congested on weekends. Adjacent to Central i-City Shopping Mall, it is suitable for shoppers and staycation enthusiasts.

Detailed Ratings

Cleanliness BEST 9.6
Service 9.5
Facilities 9.4
Location 9.4
Value for Money 9.3

Location

Map

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Nearby Restaurants

FAQ

What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. It is conveniently located in the center of Shah Alam, making it easy to travel to surrounding areas. Times may vary depending on the situation, so it is recommended to confirm when booking.

What amenities are provided?

Guests can enjoy free in-room Wi-Fi and a private swimming pool. Rooms are equipped with balconies and openable windows, as well as desks for work.

What is the cancellation policy?

Cancellation policies vary depending on booking conditions and room type. Whether free cancellation is possible must be confirmed at the time of booking. Generally, no fees are incurred if canceled within a specified period before check-in.

How is the public transportation accessibility?

The location is very convenient for access by public transportation. It is close to major transportation hubs, making it easy to visit using only public transport.

What are the nearby tourist attractions?

The hotel offers excellent accessibility to major tourist attractions within Shah Alam. It is an optimal location for conveniently visiting nearby attractions, including the i-City Theme Park.

What is the guest review score?

The hotel has achieved a high score of 9.3 out of 10 based on 11,254 reviews. It receives very positive evaluations from guests for its facilities and service.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

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