Hanoi Elegant Suites Westlake - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 6 categories
  • ✓ 5-Star Hotel in Hanoi
Hanoi Elegant Suites Westlake 5-Star Hotel room
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Elegant Suites Westlake - Hanoi 5-Star Hotel

8.9
Hanoi
Hotel
Wheelchair Accessible Free Breakfast Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange 온수 욕조 나이트 라이프

Analysis

Key Strengths

Spacious Living Areas

Offers ample floor space and generous room sizes, suitable for family stays

Practical Amenities

In-room washer and dryer facilitate clothing care for long-term travelers

Quiet Surroundings

Escape the typical honking noise of Hanoi's city center and experience the tranquility near West Lake

Well-Rounded Breakfast

Features a diverse international buffet, including an made-to-order omelet station

Points to Note

Variable Views

Some room balconies face construction sites, potentially causing noise and visual disturbances

Limited City Access

Walking to the Old Quarter is practically impossible, requiring over 15 minutes by car

Higher Tour Costs Compared to External Options

While hotel-affiliated tours are convenient, their prices are higher than those booked through platforms

Recommended For

Travelers with Large Families Offers spacious apartment Those Seeking Quiet Relaxation Individuals who prefer a peaceful residential atmosphere over the hustle and bustle of the city Long Travelers needing to maintain daily routines with kitchen facilities and a washing machine

Rating Details

8.9 Excellent 2,342개 리뷰

5-star hotel near Hoan Kiem Lake. Strengths include spacious, clean rooms and a quiet, noise-free location. Fully equipped with luxurious amenities. However, tour prices may be higher than Klook. Close to Presidential Palace ruins and Ho Chi Minh Mausoleum, suitable for relaxed Hanoi tourists.

Ratings by Trip Type

BEST
9.0
Family
275
9.0
Teen
107
9.0
Group
201
8.9
Couple
378
8.8
Solo
222
8.6
Biz
225

Detailed Ratings

Cleanliness BEST 9.2
Room Comfort 9.2
Service 9.2
Value for Money 9.0
Facilities 8.9
Location 8.3

Score Distribution

9+ Exceptional
59% (818)
8-9 Excellent
24% (327)
7-8 Very Good
9% (127)
6-7 Good
5% (68)
Below 6
3% (37)

Guest Reviews

8.4 • Reviewer 1 • 2025.12
+ Luxurious lobby decoration • Clean room upgrade • Excellent breakfast buffet
− Disappointing construction site view
10.0 • Reviewer 2 • 2025.12
+ Spacious and clean room • Quiet and convenient location • Friendly and prompt staff response
9.2 • Reviewer 3 • 2025.03
+ Spacious and clean room space • Laundry and dryer facilities • Excellent breakfast and swimming pool
− Far distance from the Old Quarter
10.0 • Reviewer 4 • 2025.11
+ Quiet location with no noise • Clean and cozy room • Friendly and prompt staff service
− Expensive tour prices compared to Klook
10.0 • Reviewer 5 • 2025.10
+ Quiet and peaceful location • Friendly and attentive staff • Delicious breakfast and facilities
See All 2,342 Reviews

Location

Map

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View more on Google Maps

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Elegant Suites Westlake?

Check-in is available from 2:00 PM, and check-out must be completed by 12:00 PM. The 24-hour front desk allows for late arrival and departure consultations.

What are the main amenities offered?

The hotel features a variety of leisure facilities such as an outdoor swimming pool, sauna, and golf course, along with a restaurant serving Asian breakfast. Specialized facilities for children, including a kids' club, children's pool, and playground, are also fully equipped.

What is the reservation cancellation policy?

Cancellation policies vary depending on the room type and rate plan selected at the time of booking. It is essential to check the detailed terms and conditions before confirming your reservation to determine free cancellation eligibility and specific deadlines.

How is the accessibility via public transportation?

Hanoi Railway Station is located approximately 4.6 km away, taking about 57 minutes on foot. Given the distance, it is more convenient to use a taxi or car service when traveling to the city center or the station.

What are some nearby attractions worth visiting?

The Presidential Palace historical site and Ho Chi Minh Mausoleum are located within 3 km. The hotel is also adjacent to major historical tourist sites in Hanoi, such as the One Pillar Pagoda, Vietnam Museum of Ethnology, and the Military History Museum, making it convenient for sightseeing.

What is the overall guest rating?

Based on 10 reviews, the hotel maintains an excellent rating of 8.9 out of 10. Guests have provided positive feedback on the facilities and high-quality service befitting a 5-star accommodation.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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