Empress Hotel Makassar City Center by LIFE - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 3-Star Hotel in Makassar
Makassar Empress Hotel Makassar City Center by LIFE 3-Star Hotel room
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Empress Hotel Makassar City Center by LIFE - Makassar 3-Star Hotel

8.1
Makassar
Hotel
Pet Friendly Free Parking Beach 580m City Center Location Free Wi-Fi (All Rooms) Air Conditioning Beach
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Exceptional Value in the 10,000 KRW Range: A practical choice for an affordable stay within Makassar City Center

Strategic Downtown Location: Boasts a prime location that offers very convenient access to major attractions, including Losari Beach, and commercial areas

Reliable Basic Facilities: Despite being a budget-friendly accommodation, the air conditioning and hot water supply in the bathroom function smoothly

Prompt On-Site Response: Staff demonstrate a friendly service attitude, offering alternatives in cases of overbooking or incorrect bed type assignments

Points to Note

Inadequate Bedding Hygiene: The cleanliness can be highly inconsistent, with issues such as poorly laundered sheets or the presence of bloodstains

Dim and Dated Interior Atmosphere: The lighting is generally dim, and the facilities are old, making it more suitable for sleeping than for a comfortable rest

Uncertainty in Reservation Confirmation: In cases of full occupancy, there is a high possibility that the requested bed configuration may not be honored and could be changed arbitrarily on-site

Recommended For

Ultra Short Travelers Prioritizing Location Accessibility: Those who prefer accommodation in the heart of the city, easily accessible by foot or vehicle, over luxurious facilities

Rating Details

8.1 Excellent 4,641개 리뷰

3-star hotel near Makassar City Center. Features friendly staff and flexible bed change service, with pet-friendly options. Note: Bed type may change if unavailable. Close to Losari Beach and Fort Rotterdam Museum, ideal for pet-owning families and city explorers.

Ratings by Trip Type

BEST
8.6
Couple
2,020
8.5
Family
116
8.3
Biz
165
8.3
Solo
796
8.1
Teen
85
8.0
Group
286

Detailed Ratings

Location BEST 9.0
Service 8.5
Value for Money 8.5
Cleanliness 8.2
Facilities 8.1

Score Distribution

9+ Exceptional
54% (1,727)
8-9 Excellent
20% (645)
7-8 Very Good
6% (185)
6-7 Good
8% (257)
Below 6
11% (359)

Guest Reviews

10.0 Reviewer 1 2025.10
+ Very friendly service • Convenient location in the city center • High accessibility to major tourist attractions
9.2 Reviewer 2 2026.01
+ Pleasant and affordable room condition • Good hot water and air conditioning operation • Excellent downtown location
9.2 Reviewer 3 2025.11
+ Neat room condition • Strategic location
Bloodstains on duvet and poor hygiene • Dark and dim atmosphere
9.2 Reviewer 4 2025.04
+ Friendly staff response • Flexible bed change service • High intention to revisit
Absence of the booked bed type
10.0 Reviewer 5 2025.12
+ Very clean rooms and bathrooms • Clean interior common facilities • Friendly and prompt service

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

FAQ

What are the check-in and check-out times at Empress Hotel Makassar City Center by LIFE?

Check-in is available from 14:00, and the check-out deadline is 12:00. Contactless check-in and check-out services are provided for quick and safe use. The 24-hour front desk is available for constant assistance.

What amenities are provided?

The hotel is equipped with various leisure facilities, including free Wi-Fi, a fitness center, a spa, and a sauna. It operates a kids' club and family rooms, making it suitable for families with children. On-site amenities such as a restaurant, bar, and gift shop are also available.

What is the cancellation policy?

Cancellation and refund policies vary depending on the room type booked and the time of stay. It is essential to check the cancellation deadline for the specific product on the detailed page before confirming your reservation. Generally, free cancellation is possible within a certain period before check-in.

How is the public transportation accessibility?

Malengkeri Bus Terminal is located approximately 6.1 km away. As it takes about 77 minutes to walk, using a vehicle or local transportation is recommended. Situated in the city center, it is convenient to travel to major hubs.

What are the nearby tourist attractions?

Losari Beach is 0.6 km away, and Fort Rotterdam Museum is 1.0 km away, allowing for walking tours. Makassar Great Mosque and Ratu Indah Mall are also within approximately 1-2 km, making them very close. Large shopping facilities like Trans Studio Mall are located within 2.9 km.

What is the guest review score?

Based on 9 reviews, the hotel maintains a high rating of 8.2 out of 10. Guests generally rate the facilities and services highly. It is a verified 3-star accommodation with proven guest satisfaction.

Family Travel Info

✓ Kids Club

Special Highlights

Top Rated by Couple Travelers

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