Four Seasons Hotel Osaka - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 5-Star Hotel in Osaka
Osaka Four Seasons Hotel Osaka 5-Star Hotel room
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Four Seasons Hotel Osaka - Osaka 5-Star Hotel

9.4
Osaka
Hotel
Wheelchair Accessible Free Parking Public Transit (430m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Exceptional Staff Service

Friendly, prompt, and problem-solving skills are outstanding

High Level of Design

Features sophisticated Japanese elements

Excellent Dining Experience

Specifically mentions the Croissant Benedict and Chinese restaurant service

Luxurious Stay Experience

High satisfaction, including spa treatments

Points to Note

Variability in Front Desk Service Quality

Some guests experienced unfriendliness and lack of knowledge

High Price Point

Approximately 1,500,000 KRW per night, requiring budget consideration

Recommended For

Travelers Expecting High Most staff receive positive reviews Travelers Preferring Japanese Design Unique and sophisticated atmosphere Travelers Celebrating Special Occasions Offers personalized attention and excellent experiences

Categories

Excellent

Dining

  • Breakfast Croissant Benedict highly praised.
  • Chinese restaurant service noted as excellent.
  • Positive reviews regarding breakfast.
Expensive

Pricing

  • Average price of 1,483,340 KRW per night - high for a 5-star hotel.
  • Price is 275% higher than the average for 5-star hotels in Osaka.
  • Can be considered an investment for a premium experience.
Excellent

Location/Transportation

  • Located in the heart of Osaka.
  • Provides information on transportation, shopping, and restaurant recommendations.
  • Mentioned as an excellent first stop for a Japanese girls' trip.
Good

Staycation Facilities

  • Spa visit mentioned, signature wellness ritual recommended.
  • Spa mentioned as a perfect finish to a perfect stay.
  • Specific information on leisure facilities is limited.
Good

Review Summary

  • Strengths: Staff friendliness and prompt responses, excellent service.
  • Weaknesses: Unfriendly and indifferent attitude of some staff.
  • Recommendation: For travelers who want to experience true 5-star service.

Rating Details

9.4 Exceptional 571개 리뷰

Four Seasons Hotel Osaka, a 5-star luxury hotel, is a 5-minute walk from Osaka Namba Station. Its strengths include top-notch staff service and luxurious facilities, offering a comfortable stay. However, front desk responsiveness may be a drawback. Adjacent to Dotonbori and Shinsaibashi, it is recommended for shopping and gourmet travelers.

Ratings by Trip Type

BEST
9.8
Biz
2
9.6
Solo
2
9.5
Group
7
8.7
Teen
4
8.5
Family
3
8.2
Couple
13

Detailed Ratings

Cleanliness BEST 9.8
Service 9.0
Facilities 8.9
Value for Money 8.6
Location 8.5

Score Distribution

9+ Exceptional
62% (18)
8-9 Excellent
17% (5)
7-8 Very Good
7% (2)
6-7 Good
7% (2)
Below 6
7% (2)

Guest Reviews

10.0 Reviewer 1 2025.03
+ Friendly and warm staff • Quick problem resolution
10.0 Reviewer 2 2025.04
+ Top-tier service level • Thoughtful advance recommendations • Signature spa treatment
9.2 Reviewer 3 2025.06
+ Excellent Japanese design • Excellent Chinese restaurant service
9.2 Reviewer 4 2025.09
+ Excellent staff service • Maintains the advantages of a four-season hotel

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Four Seasons Hotel Osaka?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. Located in the heart of Osaka, it offers convenient access to major attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities such as free Wi-Fi (in all rooms), a sauna, convenient public transportation access, and is near Tsutenkaku Tower. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and deadlines must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation access is very convenient. It is close to Nishi-Umeda Subway Station (approx. 6 minutes walk, 0.4km) and Higobashi Station (Subway) (approx. 8 minutes walk, 0.6km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Umeda Sky Building (1.1km), Minami (Namba) (1.9km), Shinsaibashi-suji Shopping Street (2.8km), Dotonbori (3.1km), and Osaka Castle Park (3.1km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest review score?

The hotel received a score of 9.3/10 from 10 guests. It has received very excellent reviews. Please check the actual guest review section above for detailed reviews.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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