Fraser Residence Hanoi - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 5-Star Hotel in Hanoi
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Fraser Residence Hanoi - Hanoi 5-Star Hotel

9.0
Hanoi
Hotel
Wheelchair Accessible Free Parking Airport Transfer Free Wi-Fi (All Rooms) 사우나 스팀룸/한증실

Analysis

Key Strengths

Residence-specific facilities

Equipped with in-room washer and dryer, and kitchenware, making it practical for long stays or travelers needing laundry services

Verified cleanliness

Thorough room hygiene management with very few complaints about bathroom mold or bedding odors

Stable resting environment

Located near the diplomatic complex, minimizing city noise, and comfortable bedding ensures quality sleep

Surrounding living infrastructure

Cafes and restaurants are concentrated within walking distance in apartment complexes, and Lotte Mall is reachable within a 15-minute drive

Good to Know

Distance to major tourist attractions

Approximately a 40-minute drive to the Old Quarter and 20 minutes to West Lake, indicating limited accessibility to the city center

Gender-segregated sauna

The sauna and steam room operate separately for men and women, posing a restriction for couples or families wishing to use them together

Limitations of amenities and services

The hotel lacks a dedicated bar, making it inconvenient to enjoy alcoholic beverages or drinks in common areas like the swimming pool

Recommendation for paid upgrades

You may be offered a paid upgrade to a higher room category during check-in, so it's important to clearly assess your needs

Room flooring material

The bedroom area is carpeted, which may be a disadvantage for guests sensitive to dust or who prefer not to use carpets

Recommended For

Long Business travelers and those on month Family travelers preferring a quiet environment Those seeking accommodation within the safe and pleasant diplomatic complex, away from the bustling city Travelers sensitive to hygiene Guests who prioritize the clean condition of a newly built property over older hotels

Rating Details

9.0 Exceptional 3,004개 리뷰

Fraser Residence Hanoi, a 5-star hotel, boasts excellent staff service and delicious breakfast, offering a peaceful environment. However, it is somewhat distant from major tourist attractions. It is suitable for guests seeking relaxation and a leisurely trip to Hanoi, with proximity to the Vietnam Museum of Ethnology and Presidential Palace Historical Site.

Ratings by Trip Type

BEST
9.3
Solo
368
9.2
Biz
369
9.2
Couple
622
9.2
Family
129
9.0
Group
199
8.9
Teen
50

Detailed Ratings

Cleanliness BEST 9.6
Service 9.4
Value for Money 9.4
Facilities 9.3
Location 8.2

Score Distribution

9+ Exceptional
74% (1,221)
8-9 Excellent
17% (280)
7-8 Very Good
4% (72)
6-7 Good
3% (44)
Below 6
2% (32)

Guest Reviews

10.0 Reviewer 1 2025.09
+ 쾌적하고 청결한 객실 상태 • 우수한 수압과 화장실 위생 • 친절한 직원 및 좋은 위치
객실 내 카펫 바닥 설치
6.8 Reviewer 2 2025.10
+ Very clean and beautiful facilities • Washing machine provided in room • Excellent and wonderful swimming pool
Long distance from major tourist attractions • Request for paid room upgrade
9.6 Reviewer 3 2025.06
+ Very excellent cleanliness • Various in-room amenities • Pleasant indoor scent
10.0 Reviewer 4 2025.06
+ 세심하고 탁월한 직원 서비스 • 맛있는 조식과 평화로운 환경 • 넓고 편의시설 잘 갖춰진 객실
10.0 Reviewer 5 2025.06
+ Friendly and attentive staff • Spacious and luxurious rooms • Excellent swimming pool and gym

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Fraser Residence Hanoi?

Check-in is available from 14:00, and check-out is until 12:00. The 24-hour front desk operates for your convenience at any time.

What amenities are provided?

Free Wi-Fi and various restaurants and dessert cafes are available. Leisure facilities such as a sauna, massage, and golf course, as well as a children's playground and safety facilities, are also fully equipped.

What is the cancellation policy?

Cancellation policies vary depending on booking conditions and room types. You must check the terms and conditions provided at the time of booking for information on free cancellation availability and specific deadlines.

How is the public transportation accessibility?

It is approximately 7.1 km to Hanoi Station (train), which takes about 90 minutes on foot. Due to the considerable distance, it is much more convenient to use public transportation or a taxi.

What are the nearby tourist attractions?

The Vietnam Museum of Ethnology (3.1 km) and the Ho Chi Minh Mausoleum complex (5.6 km) are located nearby. Major attractions such as the Ho Chi Minh Mausoleum, One Pillar Pagoda, and Temple of Literature are also within easy driving distance.

What is the guest review score?

Based on 10 reviews, the hotel has achieved a high rating of 9.0 out of 10. Guests are highly satisfied with the facilities and services.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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