Grand Mercure Imperial Palace Seoul Gangnam - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 5-Star Hotel in Seoul
Seoul Grand Mercure Imperial Palace Seoul Gangnam 5-Star Hotel room
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Grand Mercure Imperial Palace Seoul Gangnam - Seoul 5-Star Hotel

8.4
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (410m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프

Analysis

Key Strengths

Excellent Service

Staff are friendly and provide attentive care

Convenient Transportation

Good accessibility in the Gangnam area

Pleasant Environment

Offers a quiet and comfortable stay experience

High Satisfaction

Many guests express a high intention to revisit

Points to Note

Building Age

May feel a bit dated, but functionality is good

Price Range

Approximately 385,000 KRW per night, requiring budget consideration

Recommendation Rate 0%

No recommendation data provided (reviews are positive)

Recommended For

Business Travelers Convenient for business trips to the Gangnam area Those Seeking Quiet and Comfortable Relaxation Provides a comfortable environment Those Desiring Friendly and Attentive Service High level of service satisfaction

Categories

Good

Pricing

  • Average 385,000 KRW per night - Reasonable for a 5-star hotel.
  • 76% of Seoul's 5-star hotel average.
  • High satisfaction expected for the price.
Good

Location/Transportation

  • Located in Gangnam-gu, Seoul.
  • Mentions of convenient transportation.
  • Good accessibility.
Good

Staycation Facilities

  • Features a private swimming pool.
  • Expect comfortable facilities befitting a 5-star hotel.
  • Provides an optimal environment for relaxation.
Excellent

Review Summary

  • High staff friendliness and service level.
  • Excellent facility maintenance, quiet and comfortable.
  • High intent to revisit when visiting Seoul, recommended to acquaintances.

Rating Details

8.4 Excellent 1,716개 리뷰

5-star hotel, a 5-minute walk from Sinnonhyeon Station. Strengths include friendly staff and quiet, comfortable rooms, offering a sophisticated relaxation experience. However, there may be waiting times at check-in. Close to the National Museum of Korea and Lotte World, suitable for family travelers to Seoul.

Ratings by Trip Type

BEST
8.8
Solo
94
8.7
Couple
249
8.6
Teen
16
8.6
Group
55
8.1
Biz
24
8.1
Family
39

Detailed Ratings

Location BEST 8.8
Cleanliness 8.7
Service 8.7
Facilities 8.4
Value for Money 8.3

Score Distribution

9+ Exceptional
59% (265)
8-9 Excellent
16% (70)
7-8 Very Good
10% (46)
6-7 Good
6% (27)
Below 6
9% (42)

Guest Reviews

10.0 Reviewer 1 2025.09
+ 5-star service • High satisfaction with stay
10.0 Reviewer 2 2025.08
+ Friendly staff • Excellent facility maintenance • Intention to revisit
10.0 Reviewer 3 2025.09
+ Convenient transportation • Friendly staff
10.0 Reviewer 4 2025.09
+ Always use this hotel • Very satisfied • Recommend to acquaintances
10.0 Reviewer 5 2025.09
+ Quiet and comfortable • Satisfactory stay

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times for Grand Mercure Imperial Palace Seoul Gangnam?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. As a 5-star hotel, it offers a comfortable stay experience. Exact times may vary depending on booking conditions, so confirmation is required.

What are the main amenities provided by the hotel?

The hotel offers a swimming pool, airport shuttle service, convenient public transportation access, and excellent proximity to Hangang Park. Various facilities support a comfortable stay.

How do I proceed with a reservation cancellation?

Cancellation policies vary depending on the booking time. Generally, free cancellation is possible within a certain period after booking, but specific conditions must be confirmed at the time of booking. Late cancellations may incur fees.

Is it convenient to use public transportation?

It is very convenient. Hak-dong Station is approximately a 5-minute walk (0.4km) away, and Gangnam-gu Office Station is also about an 8-minute walk (0.6km) away, making it easy to travel within Seoul.

What are the nearby tourist attractions?

National Museum of Korea (5.0km), Lotte World (5.5km), War Memorial of Korea (5.7km), N Seoul Tower (5.9km), and Namdaemun Market (7.1km) are located nearby. You can easily visit major Seoul attractions.

What is the overall guest evaluation?

Based on 10 reviews, the hotel has received a high rating of 8.4/10. Overall satisfaction is high. There are particularly many positive comments regarding the location and amenities.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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