Hanoi Bonsella Hotel - Real Guest Reviews & Booking Info

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✓ 3-Star Hotel in Hanoi

Hanoi Hanoi Bonsella Hotel 3-Star Hotel room

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Hanoi Bonsella Hotel - Hanoi 3-Star Hotel

Name: Hanoi Bonsella Hotel
Address: Hanoi, Hanoi, VN
Price range: ₩147458
Rating: 9.2

9.2

Hanoi

Hotel

Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험

Analysis

Key Strengths

Proximity to Hoan Kiem Lake

A 2-minute walk, ideal for early morning strolls and exploring Old Quarter eateries

Proactive Service Response

Demonstrates practical problem-solving skills, such as replacing a TV with one that supports Netflix or preparing a breakfast box for early departures

Visual Satisfaction of Breakfast Area

The restaurant on an upper floor offers lake views, allowing guests to enjoy freshly made pho and omelets

Indoor Hygiene and Cooling Efficiency

The overall cleanliness of the rooms is high, and individual air conditioning control allows for a comfortable environment

Good to Know

Compact Space Configuration

Due to the nature of the Old Quarter, the lobby and room sizes are small, making it difficult to open multiple large suitcases

Limited Room Views

Some rooms offer views of only the back walls of adjacent buildings when the window is opened, reducing the sense of openness

Excessive Parking Fees

The daily parking fee of 400,000 VND is expensive relative to the accommodation cost, posing a significant financial burden for travelers with vehicles

Recommended For

Pedestrian Travelers Travelers who want to minimize travel time within the city center, where the lake and famous restaurants are concentrated Families Requiring Attentive Service Those who wish to utilize the staff's close care and child Those Seeking Practical Value for Money Accommodation Individuals who prefer a stay focused on cleanliness and location rather than elaborate facilities

Rating Details

9.2 Exceptional 3,722개 리뷰

3-star hotel in the heart of Hanoi's Old Quarter. Strengths include walking distance to attractions and convenient city access, offering comfortable rooms. However, self-service for traditional food may be limited. Close to St. Joseph's Cathedral and Old Quarter, ideal for Hanoi city explorers. (159 characters)

Ratings by Trip Type

BEST

9.4

Solo

774

9.4

Group

544

9.3

Couple

1,142

9.3

Family

265

9.3

Teen

216

9.0

Biz

162

Detailed Ratings

Location BEST 9.7

Service 9.7

Cleanliness 9.3

Value for Money 9.2

Facilities 8.8

Score Distribution

9+ Exceptional

77% (2,306)

8-9 Excellent

16% (480)

7-8 Very Good

3% (98)

6-7 Good

3% (75)

Below 6

1% (41)

Guest Reviews

10.0 • Reviewer 1 • 2025.03

+ Very friendly and dedicated staff • Excellent breakfast with delicious pho • Location near Hoan Kiem Lake

10.0 • Reviewer 2 • 2024.12

+ Convenient location near major attractions • Delicious and diverse breakfast menu • Very clean room maintenance

9.2 • Reviewer 3 • 2025.05

+ Diverse and excellent breakfast quality • Friendly and attentive staff service • Location close to major tourist attractions

− Narrow lobby and rooms • Disappointing room view

9.6 • Reviewer 4 • 2025.08

+ Excellent location in the heart of the old town • Spacious and modern room facilities • Cheerful and friendly staff service

− Lack of self-service traditional food

See All 3,722 Reviews

Location

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

24-Hour Front Desk

FAQ

What are the check-in and check-out times at Hanoi Bonsella Hotel?

Check-in begins at 2:00 PM, and check-out is until 12:00 PM. The front desk operates 24 hours to assist guests.

What are the main amenities provided?

Free Wi-Fi is available in all areas, and the hotel features a restaurant, a tour desk, and ticket services. In-room safes and ironing services are provided, and parking facilities are available for a fee of 400,000 VND per day.

What is the cancellation policy?

Regulations vary depending on the room type and rate plan booked. It is essential to check the free cancellation period and detailed conditions individually before confirming your reservation.

How accessible is the hotel by public transportation?

The hotel is located approximately 1.2 km from Hanoi Station (train), taking about a 16-minute walk. Its proximity to the train station offers convenient access for travel to other regions.

What tourist attractions are within walking distance?

St. Joseph's Cathedral (0.2 km) and the Old Quarter (0.4 km) are very close by. Hoa Lo Prison, the Vietnamese Women's Museum, and the Vietnam Military History Museum are also within 1.1 km, making them suitable for walking tours.

What are the reviews from actual guests?

Based on 10 reviews, the hotel has received a high rating of 9.2/10. It is a highly-rated accommodation for its overall guest experience, including location and service.