Hanoi L'Heritage Hotel - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 4-Star Hotel in Hanoi
Hanoi Hanoi L'Heritage Hotel 4-Star Hotel room
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Hanoi L'Heritage Hotel - Hanoi 4-Star Hotel

9.2
Hanoi
Hotel
Wheelchair Accessible Pet Friendly Free Breakfast Free Parking Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Location Accessibility

Located in the heart of the Old Quarter, allowing for a 10-minute walk to the night market and Hoan Kiem Lake

Customized Tour Services

Seamlessly handles external tour and transportation bookings for Sapa and Halong Bay, with staff demonstrating excellent on-site responsiveness

Practical Room Amenities

All rooms are equipped with smart TVs capable of streaming Netflix, which is convenient for relaxation after work

Breakfast Selection

Enjoy freshly prepared pho and a variety of Eastern and Western dishes while admiring the city view from the 8th-floor restaurant

Points to Note

Limited Natural Light and View in Rooms

Some rooms lack windows entirely or are obstructed by other buildings, resulting in a stuffy atmosphere with no sunlight even during the day

Lack of Facilities and Amenities

The hotel does not have a swimming pool, and body lotion and hair conditioner are not provided in the rooms, making it essential to bring your own toiletries

Parking Fee

A separate parking fee of 150,000 VND per day is charged to guests, so budget considerations are necessary when using a rental car

Recommended For

Family Travelers Connecting rooms are available, making it ideal for parents and children to stay together Value Suitable for those who prioritize the intrinsic value of accommodation, such as clean rooms and high Beginner Independent Travelers Practical for travelers who require proactive communication and attentive care from staff and prefer walking to major attractions

Rating Details

9.2 Exceptional 4,191개 리뷰

4-star hotel near the Old Quarter. Strengths include friendly, professional staff and attentive service, with pet-friendly options. However, a lack of a swimming pool and some amenities may be a drawback. Ideal for Hanoi cultural travelers, close to St. Joseph's Cathedral and Vietnamese Women's Museum.

Ratings by Trip Type

BEST
9.4
Couple
1,297
9.3
Solo
347
9.0
Group
327
8.9
Family
136
8.7
Teen
114
8.3
Biz
111

Detailed Ratings

Location BEST 9.4
Service 9.4
Cleanliness 9.2
Value for Money 9.2
Facilities 8.8
Room Comfort 8.7

Score Distribution

9+ Exceptional
73% (1,678)
8-9 Excellent
14% (322)
7-8 Very Good
5% (120)
6-7 Good
5% (113)
Below 6
3% (69)

Guest Reviews

9.6 Reviewer 1 2025.09
+ 깨끗한 객실과 넷플릭스 제공 • 야시장 인근 우수한 접근성 • 친절한 직원과 투어 지원
10.0 Reviewer 2 2025.12
+ Perfect tour booking support • Friendly and professional staff • Honest and prompt service
10.0 Reviewer 3 2025.12
+ Very friendly staff service • Spacious and clean room condition • Delicious breakfast with a good view
10.0 Reviewer 4 2025.09
+ 친절하고 전문적인 직원 • 깔끔한 인테리어와 청결도 • 가성비 훌륭한 숙박 비용
채광 부족한 객실 창문
10.0 Reviewer 5 2025.08
+ Friendly and attentive staff service • Diverse and abundant breakfast buffet • Convenient location for sightseeing
Lack of swimming pool and amenities • No windows in some rooms

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Hanoi L'Heritage Hotel?

Check-in is available from 13:00, and check-out is until 12:00. The 24-hour front desk operates to support smooth guest arrivals and departures.

What are the main amenities available?

The hotel offers free Wi-Fi, along with spa, sauna, and massage facilities. A restaurant serving à la carte breakfast is in operation, and family rooms and children's meals are available for family travelers.

What is the cancellation policy?

The cancellation policy varies depending on the room type and booking conditions. It is essential to check the terms and conditions provided at the time of booking for the free cancellation period and detailed regulations.

Is the location convenient for public transportation?

The hotel is located approximately 1.4 km from Hanoi Station (train), taking about 18 minutes on foot. Situated in the city center, it is convenient for using public transportation and taxis.

What are the nearby tourist attractions?

The Old Quarter is 0.4 km away, and St. Joseph's Cathedral and the Vietnamese Women's Museum are within 0.8 km. Major attractions such as Hoa Lo Prison and Ho Chi Minh Mausoleum are also within walking distance, less than 1.3 km away.

What is the overall guest rating?

Based on 10 reviews, the hotel has achieved a very high satisfaction rating of 9.2 points. It is rated as a 4-star hotel providing excellent facilities and services.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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