Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Location Accessibility
Located in the heart of the Old Quarter, allowing for a 10-minute walk to the night market and Hoan Kiem Lake
Customized Tour Services
Seamlessly handles external tour and transportation bookings for Sapa and Halong Bay, with staff demonstrating excellent on-site responsiveness
Practical Room Amenities
All rooms are equipped with smart TVs capable of streaming Netflix, which is convenient for relaxation after work
Breakfast Selection
Enjoy freshly prepared pho and a variety of Eastern and Western dishes while admiring the city view from the 8th-floor restaurant
Points to Note
Limited Natural Light and View in Rooms
Some rooms lack windows entirely or are obstructed by other buildings, resulting in a stuffy atmosphere with no sunlight even during the day
Lack of Facilities and Amenities
The hotel does not have a swimming pool, and body lotion and hair conditioner are not provided in the rooms, making it essential to bring your own toiletries
Parking Fee
A separate parking fee of 150,000 VND per day is charged to guests, so budget considerations are necessary when using a rental car
Recommended For
Rating Details
4-star hotel near the Old Quarter. Strengths include friendly, professional staff and attentive service, with pet-friendly options. However, a lack of a swimming pool and some amenities may be a drawback. Ideal for Hanoi cultural travelers, close to St. Joseph's Cathedral and Vietnamese Women's Museum.
Ratings by Trip Type
Detailed Ratings
Score Distribution
Guest Reviews
Location
Nearby Restaurants
Hanoi-Oi Kitchen
TÉP Vietnamese Restaurant & Vegan Food
Gánh Hà Nội
Tet Restaurant Vietnamese And Vegetarian Food
VIET Restaurant Hanoi & Rooftop Bar
Lan Ong Restaurant – Authentic Vietnamese Cuisine in Hanoi Old Quarter
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at Hanoi L'Heritage Hotel?
Check-in is available from 13:00, and check-out is until 12:00. The 24-hour front desk operates to support smooth guest arrivals and departures.
What are the main amenities available?
The hotel offers free Wi-Fi, along with spa, sauna, and massage facilities. A restaurant serving à la carte breakfast is in operation, and family rooms and children's meals are available for family travelers.
What is the cancellation policy?
The cancellation policy varies depending on the room type and booking conditions. It is essential to check the terms and conditions provided at the time of booking for the free cancellation period and detailed regulations.
Is the location convenient for public transportation?
The hotel is located approximately 1.4 km from Hanoi Station (train), taking about 18 minutes on foot. Situated in the city center, it is convenient for using public transportation and taxis.
What are the nearby tourist attractions?
The Old Quarter is 0.4 km away, and St. Joseph's Cathedral and the Vietnamese Women's Museum are within 0.8 km. Major attractions such as Hoa Lo Prison and Ho Chi Minh Mausoleum are also within walking distance, less than 1.3 km away.
What is the overall guest rating?
Based on 10 reviews, the hotel has achieved a very high satisfaction rating of 9.2 points. It is rated as a 4-star hotel providing excellent facilities and services.