Hotel East 21 Tokyo (Okura Hotels & Resorts) - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 4-Star Hotel in Tokyo
Tokyo Hotel East 21 Tokyo (Okura Hotels & Resorts) 4-Star Hotel room
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Hotel East 21 Tokyo (Okura Hotels & Resorts) - Tokyo 4-Star Hotel

8.6
Tokyo
Hotel
Wheelchair Accessible Free Parking Public Transit (610m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Old but well-maintained

Generally clean and satisfactory

Friendly staff

Good guest service

Quiet environment

Not bustling, good for relaxation

Disney shuttle service

Convenient for Disneyland visitors

Points to Note

Additional fees for pool/gym access

4,200 to 6,000 JPY per use, check discount hours

Moderate public transportation accessibility

5-15 minutes walk to the subway station, limited shuttle bus hours

Children's pool not available

To be noted by families

Recommended For

Travelers seeking quiet relaxation When wanting to escape the noisy city center Tokyo Disneyland visitors Convenient travel using the shuttle bus Those looking for good value 4 High satisfaction due to good maintenance

Categories

Average

Family Travel

  • Quad rooms available, cleaner and better than expected
  • Children cannot use the pool, a disappointment for families
  • Tokyo Disney Resort shuttle service is convenient
Good

Price

  • Average price of 388,545 KRW per night, 90% of the 4-star average
  • High satisfaction for the price
  • Potential for discounts with early booking
Good

Location/Transportation

  • 5 minutes walk from the nearest subway station
  • Airport shuttle bus has limited hours, no afternoon service
  • Easy to travel from the train station
Limited

Staycation Facilities

  • Private swimming pool available, check usage fees separately
  • Some guests have expressed dissatisfaction with pool fees
  • Discount available from 7 AM to 10 AM
Excellent

Review Summary

  • Old but well-maintained, very satisfactory
  • Friendly staff, good view and hardware condition
  • Quiet environment, convenient airport/Disney shuttle

Rating Details

8.6 Excellent 12,259개 리뷰

4-star hotel offering Tokyo Disney Resort shuttle. Strengths include a pleasant and comfortable environment and the Tokyo Disney Resort shuttle, with friendly staff service. However, subway station location may be inconvenient. Suitable for Tokyo travelers due to proximity to Tokyo Skytree, Ginza, and Asakusa.

Ratings by Trip Type

BEST
8.8
Couple
1,812
8.7
Solo
1,344
8.7
Family
1,228
8.7
Group
1,470
8.5
Teen
1,189
8.4
Biz
440

Detailed Ratings

Service BEST 9.0
Cleanliness 8.9
Value for Money 8.8
Facilities 8.6
Room Comfort 8.2
Location 8.0

Guest Reviews

8.8 Reviewer 1 2025.07
+ Comfortable and clean room • Well-organized accommodation
Additional charge for swimming pool • Limited shuttle bus operation
7.4 Reviewer 2 2014.02
+ Spacious room • Delicious breakfast • Convenient subway access
Expensive gym/pool fees
10.0 Reviewer 3 2025.10
+ Convenient shuttle • Excellent view and maintenance • Friendly staff
8.7 Reviewer 4 2014.09
+ Clean and good • Accommodation exceeding expectations
10.0 Reviewer 5 2025.09
+ Perfect review • Excellent stay experience
8.8 Reviewer 6 2025.08
+ Pleasant and comfortable environment • Tokyo Disney Resort shuttle provided
Inconvenient subway station location • Pool not available for children

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for Hotel East 21 Tokyo (Okura Hotels & Resorts)?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. It is conveniently located in the heart of Tokyo. It is best to confirm the exact times directly when booking.

What amenities are provided?

Various amenities are available, including a swimming pool, airport transfer service, convenient public transportation access, and proximity to Ginza. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and cancellation deadlines must be confirmed when booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is easily accessible from Toyocho Station (Subway) (approx. 8 minutes walk, 0.6km) and Kiba Station (Subway) (approx. 12 minutes walk, 0.9km).

What are the nearby tourist attractions?

Major tourist attractions include Tokyo Skytree (3.9km), Ginza (4.3km), Asakusa (4.5km), Senso-ji Temple (4.7km), and Ueno Park (5.8km). It is a good location for sightseeing, being close to major landmarks.

What is the guest rating?

It has received a rating of 8.6/10 from 10 guests. It is very highly rated. Detailed reviews can be found above.

Special Highlights

Top Rated by Couple Travelers

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