Osaka Hotel Hankyu International - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 5-Star Hotel in Osaka
Osaka Hotel Hankyu International 5-Star Hotel room
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Hotel Hankyu International - Osaka 5-Star Hotel

9.0
Osaka
Hotel
Wheelchair Accessible Free Parking Public Transit (310m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping

Analysis

Key Strengths

High-floor rooms

Rooms on the 33rd floor and above offer excellent night views

Spacious and clean rooms

Guests in Japanese Suite rooms expressed satisfaction with the space and cleanliness

Excellent staff service

Positive feedback regarding staff kindness and proactive assistance, including help with lost items

Good room facilities

Opinions suggest satisfaction with spacious bathtubs and comfortable mattresses and pillows

Points to Note

Additional charges for external gym/pool access

Not a hotel-owned facility, so free access is not available. One complimentary entry is possible with Executive Lounge access

Over 10 minutes walk from JR Osaka Station

May be somewhat burdensome for travel with parents

Some staff members unfriendly and noise issues

Opinions mention inappropriate responses for a 5-star hotel and potential noise due to the location in a busy area

Recommended For

Travelers prioritizing city views in Osaka Excellent night views can be enjoyed from high Travelers who value positive staff interactions Most staff are kind and offer proactive assistance Travelers who prefer spacious and comfortable rooms Some rooms, like the Japanese Suite, are spacious and clean

Categories

Good

Dining

  • Breakfast is Kyoto-style set meal, described as light and delicious.
  • Some guests expressed disappointment that breakfast is not a buffet.
  • Breakfast service and food itself are rated as excellent.
Good

Family Travel

  • Satisfaction with room cleanliness and space for a family of 4 including parents.
  • Spacious bathtub facilities provide comfort for families.
  • Walking distance to JR Osaka Station may be somewhat burdensome.
Good

Pricing

  • 91% of the average price for 5-star hotels, considered reasonable.
  • Good value for money among 5-star hotels in Osaka.
  • Average price is approximately 339,900 KRW (approx. $234 USD).
Average

Business

  • One complimentary gym access is available with Executive Lounge access.
  • Gym usage incurs additional costs, advance confirmation is required.
  • Wi-Fi speed in rooms is fast and stable, with no issues for video conferencing.
Good

Location/Transportation

  • Over 10 minutes walk from JR Osaka Station, which may be burdensome for parents.
  • Convenient transportation with Osaka Umeda Station nearby.
  • Easy to travel to nearby areas such as Kyoto and Kobe.
Good

Staycation Facilities

  • Possesses a private swimming pool, though there is a possibility of additional charges for use.
  • Spacious and good quality bathtub, to the extent of canceling a hot spring visit.
  • Night views can be enjoyed from the room; 33rd-floor rooms have high satisfaction.
Excellent

Review Summary

  • High satisfaction with staff kindness and proactive assistance.
  • Praised for room cleanliness, space, night views, and bathtub facilities.
  • Distance from JR Osaka Station and the non-buffet breakfast are minor drawbacks.

Rating Details

9.0 Exceptional 7,848개 리뷰

5-star hotel in Osaka, a 5-minute walk from Umeda Station. Strengths include comfortable Wi-Fi and cozy bedding, boasting luxurious facilities. However, some staff may be unfriendly. Close to Umeda Sky Building and Namba, suitable for business and Osaka tourists.

Ratings by Trip Type

BEST
9.3
Couple
1,725
9.2
Solo
629
9.2
Group
858
9.1
Family
598
9.0
Teen
797
8.7
Biz
262

Detailed Ratings

Service BEST 9.5
Cleanliness 9.4
Room Comfort 9.3
Facilities 9.0
Value for Money 9.0
Location 8.9

Score Distribution

9+ Exceptional
69% (3,214)
8-9 Excellent
21% (971)
7-8 Very Good
5% (223)
6-7 Good
3% (154)
Below 6
2% (98)

Guest Reviews

10.0 Reviewer 1 2025.03
+ Friendly staff guidance • Proactive help • Happy trip conclusion
9.3 Reviewer 2 2017.12
+ Excellent room cleanliness • Spacious room • Friendly staff service • Wonderful 33rd floor night view • Satisfactory bathtub facilities • Delicious Japanese breakfast
Walking distance to JR Osaka Station
8.0 Reviewer 3 2025.09
+ Clean room • Excellent location • Good water pressure
Paid amenities • Misleading 5-star rating
8.7 Reviewer 4 2018.02
+ Spacious room • Nice exterior view • Friendly service
Breakfast buffet not provided
7.2 Reviewer 5 2025.10
+ Pleasant Wi-Fi speed • Comfortable mattress and pillows
Unfriendly some staff • Severe road noise

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Hotel Hankyu International?

Generally, check-in is from 3 PM and check-out is by 11 AM. Located in the heart of Osaka, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi is available in all rooms, and there is a gym/fitness facility. Public transportation is convenient, and it is close to Kuromon Market. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be checked at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

The location is very convenient for public transportation. Umeda Station (railway) and Nakatsu Station (subway) are approximately a 5-minute walk (0.3 km) away, allowing easy travel anywhere in Osaka city.

What are the nearby tourist attractions?

Various tourist attractions are nearby, including Umeda Sky Building (0.8 km), Namba (3.1 km), Osaka Castle Park (3.5 km), Osaka Castle (3.7 km), and Shinsaibashi-suji Shopping Street (4.2 km). It offers good accessibility to major landmarks.

What is the guest rating?

It has received a very high average rating of 9.0/10 from 10 guests. Overall, it indicates a hotel with high satisfaction. For detailed reviews, please refer to the actual guest review section above.

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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