Josun Palace, a Luxury Collection Hotel, Seoul Gangnam - Real Guest Reviews & Booking Info

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  • ✓ 5-Star Hotel in Seoul
Seoul Josun Palace, a Luxury Collection Hotel, Seoul Gangnam 5-Star Hotel room
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Josun Palace, a Luxury Collection Hotel, Seoul Gangnam - Seoul 5-Star Hotel

9.2
Seoul
Hotel
Free Parking Public Transit (530m) Air Conditioning Daily Housekeeping 24h Room Service 나이트 라이프

Analysis

Key Strengths

Attentive Staff Service

Remembers and caters to special occasions like guest anniversaries, offering hospitality comparable to The Shilla Seoul

State-of-the-Art Room Facilities

Provides comfortable temperature control with a combined heating and cooling system, and practical, modern amenities such as an automatic bidet

High-Floor Views

Offers leisurely enjoyment of diverse cityscapes, including the Han River, Lotte Tower, and Namsan Tower, from the comfort of your room

Diverse Breakfast Buffet

Features a high-quality menu with excellent taste, including specialty Chinese dishes like Xiao Long Bao and Nan Jing Wan Zi, as well as French Toast

Points to Note

Extremely High Accommodation Costs

With rates exceeding 1,000,000 KRW per night, careful budget consideration is essential

Privacy Concerns Depending on Room Location

Some rooms may offer visibility from the adjacent East Tower building

Inefficiency in Multiple Room Assignments

Lack of proactive communication from the hotel regarding requests such as same-floor assignments, leading to waits of over 10 minutes at check-in

Some Staff Interactions Could Be Improved

Reports of one guest experiencing discriminatory glances based on race necessitate caution

Recommended For

Travelers Celebrating Special Occasions For those seeking a memorable experience with personalized, considerate service Guests Preferring Modern Facilities and High For those who prioritize a modern, comfortable environment and top Those Desiring Expansive Seoul City Views For individuals who wish to leisurely admire the urban landscape from high

Categories

Excellent

Dining/Meals

  • • Breakfast buffet offers a wide variety and excellent taste.
  • • Provides high-quality food befitting the reputation of Josun Hotel.
  • • Some room service menu items could be improved in terms of seasoning.
Good

Family Travel

  • • Twin rooms are configured with 2 double beds, convenient for family stays.
  • • Offers rooms suitable for families of four.
  • • Suitable for a satisfying stay with parents.
Expensive

Pricing

  • • Average price of 1,023,000 KRW per night, which is very high.
  • • Approximately 201% of the average for 5-star hotels in Seoul.
  • • Price commensurate with top-tier facilities and services.
Excellent

Business

  • • Actively supported by world-class concierge services.
  • • Professional staff interactions assist with business needs.
  • • Suitable for business travelers with modern facilities and a convenient location.
Excellent

Location/Transportation

  • • Excellent accessibility in a prime Gangnam, Seoul location.
  • • Ideal for major business and tourist activities.
  • • Offers views of the Han River and city from high-floor rooms.
Excellent

Staycation Facilities

  • • Provides state-of-the-art modern facilities and perfect comfort.
  • • Ideal for leisurely enjoyment of recreational facilities such as the swimming pool.
  • • Optimal temperature control system capable of both heating and cooling.
Excellent

Review Summary

  • • Staff service, rooms, facilities, and views are highly praised.
  • • Inconveniences with room assignments and some experiences of racial discrimination are noted.
  • • Recommended for guests seeking the ultimate luxury experience.

Rating Details

9.2 Exceptional 1,768개 리뷰

5-star hotel, a 5-minute walk from Samseong Station. Strengths include luxurious facilities and top-tier service, with friendly staff interactions being a highlight. However, there is a possibility of experiencing racial discrimination from some staff. Adjacent to Lotte World and museums, it's ideal for a luxurious stay and sightseeing in Seoul.

Ratings by Trip Type

BEST
9.5
Biz
37
9.4
Couple
383
9.4
Teen
35
9.4
Group
103
9.3
Solo
146
9.3
Family
58

Detailed Ratings

Cleanliness BEST 9.6
Facilities 9.5
Service 9.5
Location 9.3
Value for Money 9.0

Score Distribution

9+ Exceptional
82% (577)
8-9 Excellent
10% (71)
7-8 Very Good
3% (23)
6-7 Good
2% (15)
Below 6
3% (18)

Guest Reviews

10.0 • Reviewer 1 • 2025.11
+ Friendly staff • Wonderful room • Ideal location
10.0 • Reviewer 2 • 2024.05
+ Friendly staff service • Diverse and delicious breakfast • Temperature control for heating/cooling
− Some rooms exposed to the outside • No prior contact regarding room assignment
10.0 • Reviewer 3 • 2024.12
+ Friendly staff • Clean room • Excellent room cleaning service
− Racism from some staff
10.0 • Reviewer 4 • 2025.07
+ Spacious room • Fantastic city view • Fast and friendly service
− Room service seasoning adjustment could be better
10.0 • Reviewer 5 • 2025.10
+ Excellent service from the concierge team • Beautiful and modern room • Convenient location for exploring the city
See All 1,768 Reviews

Location

Map

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Nearby Restaurants

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이타닉 가든
Korean

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이자카야 연
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콘스탄스
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4.5 · 200 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Languages

Korean Available

FAQ

What are the check-in and check-out times for Josun Palace, a Luxury Collection Hotel, Seoul Gangnam?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Its central Seoul location offers convenience. It is advisable to inquire directly at the time of booking for precise times.

What amenities are provided?

Amenities include daily housekeeping, convenient public transportation access, and proximity to Han River Park. A variety of facilities are available to ensure a comfortable stay for guests.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. For details, please inquire with your booking provider.

How is the public transportation accessibility?

The location offers excellent public transportation accessibility. It is conveniently located near Yeoksam Station (approx. 7-minute walk, 0.5km) and Seolleung Station (approx. 9-minute walk, 0.7km).

What are the nearby tourist attractions?

Major nearby attractions include Lotte World (5.1km), National Museum of Korea (5.9km), and War Memorial of Korea (6.7km). It is also close to major Seoul landmarks such as N Seoul Tower (7.1km) and Namdaemun Market (8.4km), making it advantageous for sightseeing.

What is the guest rating?

The hotel has received a very high rating of 9.2/10 from 10 guests. Satisfaction with the service and facilities, befitting a 5-star hotel, is high.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

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