Kigali Serena Hotel - Real Guest Reviews & Booking Info
✓Detailed ratings across 5 categories
✓5-Star Hotel in Kigali
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Kigali Serena Hotel - Kigali
5-Star
Hotel
8.9
Kigali
Hotel
Airport Transfer
Free Wi-Fi (All Rooms)
Currency Exchange
온수 욕조
Analysis
Key Strengths
Airport Accessibility
Eliminates travel anxiety in an unfamiliar city with dedicated shuttle service
Multifaceted Relaxation Facilities
Sauna, steam room, and hot tub available to recover from long flights
In-Room Ventilation
Openable windows and balconies alleviate the stuffiness of enclosed hotel air
Practical Work Environment
Dedicated desks and stable Wi-Fi facilitate business operations
Good to Know
High Accommodation Costs
The price of approximately 290,000 KRW per night is a significant budget burden compared to local prices. (Approx. $200 USD)
Additional Service Expenses
Unfavorable exchange rates or prices compared to external options when using the hotel's bar and currency exchange services
Potential for Facility Aging
As a 5-star hotel with some age, signs of wear may be found in some amenities
Recommended For
Short
For those who require a stable network and a dedicated desk environment
Guests Sensitive to Air Quality
Travelers who prioritize natural ventilation through balconies and external views
Those Preferring Facility
Guests who wish to spend their time utilizing the hotel's spa and swimming pool
Categories
Excellent
Dining/Meals
•Offers a harmonious breakfast buffet of local and international cuisine.
•Excellent quality 24-hour room service available.
•Luxurious dining atmosphere at the hotel's restaurant.
Good
Pricing
•Reasonable price range for a 5-star hotel.
•Maintains a rational pricing policy relative to room quality.
•Advance booking discounts are recommended for peak season reservations.
Excellent
Business
•Supports large-scale conference and international meeting facilities.
•Spacious desks and stable Wi-Fi in rooms.
•Administrative services provided through the operation of a business center.
Excellent
Location/Transportation
•Located in the heart of Kigali's central business district.
•20 minutes by car from Kigali International Airport.
•Major government institutions and embassies are within walking distance.
Excellent
Staycation Facilities
•Features a large outdoor swimming pool with beautiful landscaping.
•Operates a fitness center and Myisha Spa facilities.
•Kigali city views from private balconies.
Excellent
Review Summary
•Strengths: Excellent staff service and thorough security.
•Weaknesses: Potential for city noise and aging facilities.
•Recommended for: Business travelers and those who prefer luxury retreats.
Rating Details
8.9Excellent527개 리뷰
A 5-star hotel located near Kigali's central business district. Strengths include thorough hygiene management and top-notch cleanliness, with an excellent city oasis pool and amenities. However, there may be a slight waiting time during check-in. Adjacent to the Kigali Convention Centre, it is suitable for business travelers and city tourists.
What are the check-in and check-out times at Kigali Serena Hotel?
Generally, check-in is from 2 PM and check-out is by 11 AM. The hotel is conveniently located in the heart of Kigali, making it easy to travel anywhere in the city. It is recommended to reconfirm the exact times when booking.
What amenities are provided?
Guests can enjoy free Wi-Fi and a private swimming pool, and rooms are equipped with desks for work. Openable windows and balconies or terraces provide a comfortable stay environment.
What is the cancellation policy?
The cancellation policy may vary depending on the room type and booking time. It is essential to check the availability of free cancellation and the deadline when booking. Cancellations are usually possible without a fee up to a certain period in advance.
How is the public transportation accessibility?
The location is very convenient for accessing by public transportation. It is in an area accessible by public transport, allowing for smooth travel to various parts of the city without a car.
Are there any tourist attractions nearby?
There is a significant advantage in terms of convenient access to nearby tourist attractions. Major attractions are located in close proximity, making it ideal for enjoying sightseeing in a short amount of time.
What is the evaluation from actual guests?
Based on 527 reviews, the hotel maintains a high rating of 8.9/10. Guests have given very excellent reviews for the facilities and services befitting a 5-star standard.
