Seoul LOTTE CITY HOTEL GURO - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 4-Star Hotel in Seoul
Seoul LOTTE CITY HOTEL GURO 4-Star Hotel room
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LOTTE CITY HOTEL GURO - Seoul 4-Star Hotel

8.8
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (410m) Free Wi-Fi (All Rooms) Currency Exchange Daily Housekeeping

Analysis

Key Strengths

Room Cleanliness

Generally positive feedback on clean rooms

Excellent Soundproofing

Soundproofing is good, with only conversations at the door being audible

Lotte Group Quality

Despite being a 3-star hotel, guests experienced the good mattress quality characteristic of Lotte Group hotels

Nearby Amenities

Good accessibility to shopping facilities like E-mart and Olive Young, as well as various restaurants

Points to Note

Distance to Tourist Attractions

It takes a considerable amount of time to travel to major tourist attractions like Myeongdong, Itaewon, and Hongdae by public transport

Hotel Age

The age of the hotel may be noticeable through signs of furniture repair or the cleanliness of the TV remote

Price vs. Cleanliness

Some guests found the price to be somewhat high relative to the level of cleanliness

Recommended For

Business Travelers Convenient for accessing the southwestern part of Seoul and utilizing business facilities Guests Utilizing Local Amenities Travelers who want to conveniently use nearby facilities such as shopping and dining Those Wishing to Experience Lotte Hotels Guests who want to experience the standardized service and quality of Lotte Group hotels

Categories

Good

Dining/Meals

  • • Various food options available via room service.
  • • Numerous restaurant choices in the vicinity.
  • • No specific restaurant information provided, but few dining-related inconveniences.
Expensive

Pricing

  • • Average price per night: 154,000 KRW (approximately $106 USD) - 149% of the average for 3-star hotels.
  • • Relatively high price range among 3-star hotels in Seoul.
  • • Focus on brand recognition and service rather than value for money.
Good

Location/Transportation

  • • Located directly in front of the airport limousine bus stop.
  • • Approximately 10 minutes walk to the nearest subway station.
  • • While somewhat distant from tourist attractions, nearby amenities (supermarkets, drugstores) are excellent.
Good

Staycation Facilities

  • • Access to a private swimming pool facility.
  • • Provides basic leisure facilities expected of a city hotel.
  • • Space for relaxation and comfort.
Good

Review Summary

  • • Provides an overall clean and comfortable stay experience.
  • • High staff friendliness and trust in the Lotte Group brand.
  • • While somewhat distant from major tourist attractions, nearby amenities are excellent.

Rating Details

8.8 Excellent 10,093개 리뷰

3-star hotel located a 5-minute walk from Guro Digital Complex Station. Strengths include comfortable beds and friendly staff service, offering a relaxing stay. However, the hotel entrance may be slightly disappointing. Close to the National Museum of Korea and War Memorial of Korea, suitable for business trips and tourist travelers to Seoul.

Ratings by Trip Type

BEST
9.1
Couple
1,967
9.0
Solo
1,391
9.0
Family
402
9.0
Teen
233
8.9
Biz
1,293
8.8
Group
563

Detailed Ratings

Service BEST 9.3
Cleanliness 9.2
Value for Money 9.0
Facilities 8.8
Location 8.8
Room Comfort 8.6

Score Distribution

9+ Exceptional
63% (3,480)
8-9 Excellent
24% (1,305)
7-8 Very Good
6% (323)
6-7 Good
4% (231)
Below 6
3% (143)

Guest Reviews

9.2 • Reviewer 1 • 2025.04
+ Clean room • Excellent soundproofing • Convenient nearby shopping
− Far distance from tourist attractions • Severe traffic congestion
10.0 • Reviewer 2 • 2025.04
+ Room upgrade • Very satisfying experience
7.6 • Reviewer 3 • 2025.10
+ Direct airport bus • Kind and cooperative staff • Convenient room service
− Some rooms not clean • Somewhat high price
10.0 • Reviewer 4 • 2025.04
+ Best city hotel • Lotte City Hotel is the best
9.2 • Reviewer 5 • 2025.06
+ Good mattress quality • Friendly staff • Clean facilities
− Unimpressive hotel entrance • Outdated furniture
See All 10,093 Reviews

Location

Map

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Nearby Restaurants

마장동김씨 구로디지털점
Pork Belly BBQ

마장동김씨 구로디지털점

5.0 · 293 reviews
넘실집
Sashimi

넘실집

5.0 · 52 reviews
스시비쇼쿠
Japanese

스시비쇼쿠

5.0 · 23 reviews
롱타임노씨 구로디지털단지점
Pizza

롱타임노씨 구로디지털단지점

4.9 · 206 reviews
월화식당 구디점
Pork Belly BBQ

월화식당 구디점

4.9 · 155 reviews
타이두 구로점 l Thai Doo Guro Branch l タイドゥー l タイ料理 l 泰度 l 泰国菜
Thai

타이두 구로점 l Thai Doo Guro Branch l タイドゥー l タイ料理 l 泰度 l 泰国菜

4.9 · 74 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at LOTTE CITY HOTEL GURO?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities including free Wi-Fi (in all rooms), a gym/fitness center, and daily housekeeping services. Public transportation access is also convenient.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. It is essential to check the availability of free cancellation and the cancellation deadline at the time of booking.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Namguro Station (approx. 11 minutes walk, 0.8km) and Daerim Station (approx. 12 minutes walk, 0.9km).

What are the nearby tourist attractions?

Nearby tourist attractions include the National Museum of Korea (8.6km) and the War Memorial of Korea (9.1km). It is a good location for sightseeing.

What is the guest rating?

The hotel received a rating of 8.8/10 from 10 guests. It has received very excellent reviews.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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