Lotte Hotel Busan - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
✓ 5-Star Hotel in Busan

Busan Lotte Hotel Busan 5-Star Hotel room

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Lotte Hotel Busan - Busan 5-Star Hotel

Name: Lotte Hotel Busan
Address: Busan, Busan, KR
Price range: ₩266834
Rating: 9.0

9.0

Busan

Hotel

Wheelchair Accessible Free Parking Public Transit (400m) Airport Transfer Currency Exchange City Center Location 나이트 라이프

Analysis

Key Strengths

Subway Connectivity and Surrounding Amenities

Located in the heart of Seomyeon, offering convenient transportation and shopping

Staff Friendliness and Customer Service

Demonstrated flexible and satisfactory responses even in unexpected situations

Comfortable and Spacious Rooms

Provides a comfortable and relaxed resting space by Korean standards

Excellent Service

Thoughtful considerations such as support for free computer and printer usage

Good to Know

Pool and Sauna Usage Fee

Additional costs apply, so advance confirmation is necessary

Room Lighting Needs Improvement

There are opinions that the lighting is generally dim

Parking to Room Route is Somewhat Complicated

It may take time to travel from the parking lot to the room

Recommended For

Those seeking convenient travel in the center of Busan Optimal for public transportation accessibility and surrounding amenities Those who value a luxury hotel experience and satisfactory service Meets and exceeds the standards of a 5 Families or those desiring a relaxing hotel stay Spacious rooms and various facilities can be utilized

Rating Details

9.0 Exceptional 15,815개 리뷰

5-star hotel located a 5-minute walk from Busan City Hall Station. Strengths include excellent staff service and beautiful room facilities, providing a comfortable stay. However, room lighting needs improvement. Adjacent to Gwangalli Beach and Yongdusan Park, it is suitable for business and leisure travelers to Busan.

Ratings by Trip Type

BEST

9.3

Couple

3,818

9.2

Solo

1,345

9.2

Group

1,965

9.1

Family

1,069

9.1

Teen

915

8.9

Biz

717

Detailed Ratings

Service BEST 9.4

Cleanliness 9.3

Location 9.3

Facilities 9.1

Room Comfort 8.9

Value for Money 8.9

Score Distribution

9+ Exceptional

70% (6,579)

8-9 Excellent

19% (1,794)

7-8 Very Good

5% (455)

6-7 Good

4% (330)

Below 6

2% (201)

Guest Reviews

10.0 • Reviewer 1 • 2025.06

+ Comfortable and spacious room • Excellent subway connection location • Various surrounding amenities

10.0 • Reviewer 2 • 2025.11

+ Reasonable 5-star price • Excellent food taste • Satisfactory outdoor pool

10.0 • Reviewer 3 • 2025.07

+ Airport reserved room upgrade • Free computer and printer use • Staff are very friendly

8.0 • Reviewer 4 • 2025.11

+ Excellent staff friendliness • Representative hotel of Busan

− Expensive paid swimming pool • Hallway interior feels dated

10.0 • Reviewer 5 • 2025.11

+ Excellent staff • Beautiful room facilities • Connected to Lotte Department Store

− Room lighting needs improvement

See All 15,815 Reviews

Location

Map

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Nearby Restaurants

Chinese

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Lotte Hotel Busan?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. Its location in the center of Busan provides convenient access to major attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities such as a swimming pool, airport shuttle service, convenient public transportation access, and UN Memorial Cemetery. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Seomyeon Station (approx. 6 minutes on foot, 0.4km) and Buam Station (approx. 7 minutes on foot, 0.5km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Gwangalli Beach (5.4km), Yongdusan Park (6.6km), Gwangan Bridge (6.8km), BIFF Square (6.9km), and Jagalchi Market (7.0km). It is a good location for sightseeing, being close to major landmarks.