Hanoi Mai Charming Hotel and Spa - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 3-Star Hotel in Hanoi
Hanoi Mai Charming Hotel and Spa 3-Star Hotel room
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Mai Charming Hotel and Spa - Hanoi 3-Star Hotel

8.3
Hanoi
Hotel
Free Parking Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험

Analysis

Key Strengths

Prime Old Quarter Location

Situated near Hoan Kiem Lake, allowing for easy walking access to major attractions and convenient vehicle access for luggage

Practical Value for Money

Offers a reasonable configuration with suite rooms including a balcony available for around 50,000 KRW per night

Prompt Front Desk Service

24-hour on-site staff provide quick check-ins without waiting times, even for early morning arrivals

Efficient Tour Arrangements

Guests can book tour packages at reasonable prices directly at the accommodation, reducing the hassle of finding external providers

Points to Note

Inconsistent Room Hygiene

Reports from some guests indicate the discovery of insects or mold in rooms, making a thorough cleanliness check essential

Aging Facilities and Poor Maintenance

Overall facility management is not meticulous, with issues like malfunctioning bathroom lights, requiring an inspection of amenities immediately upon check-in

Compact Room Size

While offering good value, the overall room size is small, which may feel cramped when unfolding large suitcases or for extended stays

Recommended For

Travelers Prioritizing Location Those who wish to enjoy the vibrant atmosphere of Hanoi's Old Quarter on foot Visitors with Late Arrival Schedules Individuals seeking stable check Pragmatic Accommodation Seekers Guests looking to secure basic sleeping space at an affordable price rather than prioritizing luxury amenities

Rating Details

8.3 Excellent 2,956개 리뷰

3-star hotel near Hanoi's Old Quarter in the city center. Strengths include friendly staff service and fantastic location, offering excellent value for money. Some facility improvements may be needed. Close to St. Joseph's Cathedral and Hoa Lo Prison, ideal for budget-conscious travelers.

Ratings by Trip Type

BEST
8.7
Teen
50
8.6
Couple
785
8.1
Solo
604
8.1
Group
211
8.0
Family
46
7.7
Biz
164

Detailed Ratings

Location BEST 8.9
Service 8.7
Room Comfort 8.2
Value for Money 8.2
Cleanliness 8.0
Facilities 7.8

Score Distribution

9+ Exceptional
46% (841)
8-9 Excellent
23% (416)
7-8 Very Good
11% (202)
6-7 Good
11% (197)
Below 6
9% (166)

Guest Reviews

6.8 • Reviewer 1 • 2025.09
+ Friendly and helpful staff • Stylish and nice furnishings
− Very poor hygiene conditions • Discovery of insects and mold
9.6 • Reviewer 2 • 2025.07
+ Clean and pretty rooms • Excellent value for money and amenities • Free bottled water and tea provided
10.0 • Reviewer 3 • 2024.09
+ Convenient location in the heart of the old town • Spacious and neat suite rooms • Very friendly and polite staff
9.2 • Reviewer 4 • 2025.06
+ Fast check-in service • Clean room condition • Comfortable and cozy bed
− Somewhat cramped room space
9.6 • Reviewer 5 • 2025.10
+ Fantastic location and value for money • Top-notch cleanliness • Friendly and helpful staff
− Some facilities need improvement
See All 2,956 Reviews

Location

Map

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View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna

FAQ

What are the check-in and check-out times at Mai Charming Hotel and Spa?

Check-in is available from 14:00, and the check-out deadline is 12:00. The 24-hour front desk allows for convenient check-in and check-out procedures even at late hours.

What amenities are available in the rooms and within the hotel?

All areas are equipped with free Wi-Fi, in-room safes, and air conditioning/heating. Facilities include a restaurant offering à la carte breakfast and leisure facilities for massages and spa treatments.

What is the cancellation policy?

The cancellation policy varies depending on the room type and booking period. It is essential to check the specific terms and conditions of your booking before confirmation to determine free cancellation eligibility and deadlines.

How accessible is the hotel by public transportation?

The hotel is located approximately 1.1 km from Hanoi Station (train), a 14-minute walk. Being in the city center, it is very convenient for using taxis or ride-hailing services.

What are the main tourist attractions nearby?

St. Joseph's Cathedral (0.2 km) and the Old Quarter (0.4 km) are adjacent, making them ideal for walking tours. Major attractions such as Hoa Lo Prison and the Vietnamese Women's Museum are also within a 1 km radius.

What is the overall guest satisfaction rating?

Based on 10 reviews, the hotel maintains an excellent rating of 8.3 out of 10. Despite being a 3-star accommodation, it receives positive feedback from guests regarding its service and location.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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