Cebu Mandarin Plaza Hotel - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
✓ 3-Star Hotel in Cebu

Cebu Mandarin Plaza Hotel 3-Star Hotel room

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Mandarin Plaza Hotel - Cebu 3-Star Hotel

Name: Mandarin Plaza Hotel
Address: Cebu, Cebu, PH
Price range: ₩69059
Rating: 8.4

8.4

Cebu

Hotel

Wheelchair Accessible Free Parking City Center Location Free Wi-Fi (All Rooms) 사우나 Air Conditioning 나이트 라이프

Analysis

Key Strengths

Proximity to Ayala Mall:

Optimal location, just across the street, allowing for convenient shopping and dining. *

Practical Room Size:

Rooms are spacious compared to hotels in a similar price range, and the bedding is clean, contributing to a good night's sleep. *

City View Rooftop Pool:

While not luxurious, it's suitable for a casual swim while enjoying views of the Cebu cityscape. *

Prompt Feedback:

Staff response to room service and requests is quick and courteous

Points to Note

Dated Facilities and Furnishings:

While overall cleanliness is high, the furniture is old, and appliances like TVs may malfunction. *

Limited Basic Amenities:

Toothpaste, toothbrushes, and bathrobes are not provided, and slippers must be requested separately. *

Conservative Payment Policy:

Extending your stay requires immediate upfront payment at check-out time, which can be inconvenient

Recommended For

Shopping-Focused Travelers:

Those who want to save time by walking to Ayala Center Cebu daily. *

Value-Conscious Guests:

Individuals who prioritize spaciousness and location over the age of the interior. *

Short-Stay Visitors:

Travelers looking to maximize travel efficiency with a location approximately 35 minutes from the airport

Rating Details

8.4 Excellent 21,948개 리뷰

A 3-star hotel near Ayala Center. Strengths include spacious and clean rooms and high guest satisfaction, with excellent overall facilities. However, room facilities may be somewhat dated. It is suitable for Cebu city tourists, being close to Casa Gorordo Museum and Yap Sandiego Ancestral House.

Ratings by Trip Type

BEST

8.6

Couple

7,172

8.5

Family

2,183

8.5

Group

2,280

8.4

Solo

4,786

8.4

Teen

1,009

8.1

Biz

1,784

Detailed Ratings

Location BEST 9.1

Value for Money 8.6

Cleanliness 8.5

Room Comfort 8.4

Service 8.4

Facilities 7.9

Score Distribution

9+ Exceptional

45% (8,591)

8-9 Excellent

29% (5,552)

7-8 Very Good

11% (2,074)

6-7 Good

9% (1,685)

Below 6

6% (1,074)

Guest Reviews

10.0 • Reviewer 1 • 2025.04

+ Friendly and attentive staff service • Spacious and pleasant room environment • Diverse and delicious breakfast buffet

7.0 • Reviewer 2 • 2025.05

+ Overall good rating • No particular complaints

− Lack of specific review details

10.0 • Reviewer 3 • 2025.07

+ Optimal location near Ayala Mall • Spacious and clean room condition • Kind staff and prompt service

− Somewhat old room facilities • Lack of personal toiletries and robes

10.0 • Reviewer 4 • 2025.07

+ Perfect location adjacent to the shopping mall • Spacious and clean room condition • Friendly staff and service

− Lack of personal hygiene items • Somewhat aged room facilities

10.0 • Reviewer 5 • 2025.07

+ Very high satisfaction with stay • Excellent overall service • Satisfied with facilities and cleanliness

9.2 • Reviewer 6 • 2025.11

+ Kind and excellent staff • Convenient location near shopping mall • Delicious breakfast buffet

− Inflexible extension payment • Non-functional room TV

See All 21,948 Reviews

Location

Map

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Mandarin Plaza Hotel?

Check-in is available from 15:00, and check-out is until 12:00. The front desk operates 24 hours and offers contactless check-in and check-out services. Please adhere to the scheduled times for a smooth arrival and departure.

What amenities are available?

The hotel features an outdoor swimming pool, sauna, and massage facilities, along with a restaurant and bar. Rooms are equipped with free Wi-Fi, a safety deposit box, and toiletries, and children's meals are also provided. Business facilities and air conditioning in common areas are available.

What is the cancellation policy?

Cancellation policies vary depending on booking conditions and room type. Generally, free cancellation is possible up to 24-48 hours before check-in, but it is essential to check the detailed terms at the time of booking. Cancellations made after the specified deadline may incur a penalty.

How is the public transportation accessibility?

It is approximately a 30-minute walk (2.4 km) to the Cebu North Bus Terminal and about a 34-minute walk (2.7 km) to the South Bus Terminal. Its proximity to major bus terminals facilitates travel to other regions. Being located in the city center makes public transportation convenient.

What are the nearby tourist attractions?

Ayala Center is very close at 0.3 km, with Casa Gorordo Museum (2.2 km) and the Taoist Temple (2.3 km) nearby. Yap Sandiego Ancestral House and Colon Street are also within 3 km. Its proximity to major attractions makes it convenient for sightseeing by foot or car.

What is the guest rating?

The hotel has received a high rating of 8.4/10 based on 10 reviews. Guests have given very positive feedback regarding the overall facilities and services. It is a hotel with a high level of satisfaction among actual users.