Kyoto Marutamachi Crystal Hotel - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 3-Star Hotel in Kyoto
Kyoto Marutamachi Crystal Hotel 3-Star Hotel room
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Marutamachi Crystal Hotel - Kyoto 3-Star Hotel

7.9
Kyoto
Hotel
Public Transit (610m) Free Wi-Fi (All Rooms) Daily Housekeeping 자동판매기

Analysis

Key Strengths

Convenient public transportation access

Close proximity to bus stops and subway stations, facilitating easy travel around Kyoto

Numerous surrounding amenities

Convenient access to supermarkets, convenience stores, and restaurants

Friendly staff service

High guest satisfaction due to friendly and helpful staff

Points to Note

Potential for unexpected additional accommodation tax

Confirmation and payment method coordination required at the time of booking

Variability in room cleanliness

Some reviews point to significant cleanliness issues; advance inquiry recommended for sensitive guests

No in-room amenities provided

Guests may need to bring their own slippers or other personal items

Recommended For

Travelers focused on sightseeing in Kyoto city center Convenient public transportation access Travelers prioritizing value for money and amenities High utility of surrounding infrastructure Travelers seeking a friendly service experience Numerous positive reviews regarding staff

Categories

Limited

Parking

  • No information available regarding parking availability.
  • Positive mentions of parking convenience in reviews.
  • Potential limitations in use due to lack of detailed parking information.
Good

Pricing

  • Average price of ₩224,836 per night, which is affordable compared to 3-star hotels.
  • 69% of the average price for 3-star hotels in Kyoto.
  • Negative reviews exist regarding satisfaction relative to price.
Good

Location/Transportation

  • Approximately 10 minutes walk to the subway station, 1-2 minutes to the bus stop.
  • Convenient for sightseeing, being a 5-minute walk to Nijo Castle.
  • Easy to travel due to the proximity of bus stops and subway stations.
Limited

Staycation Facilities

  • Has a private swimming pool (details on availability not provided).
  • Mentions of the hotel interior being generally pleasant.
  • Lack of information on additional staycation facilities.
Average

Review Summary

  • Positive feedback on location, cleanliness, and staff friendliness.
  • Negative feedback on room cleanliness (mold, trash) and unexpected additional charges.
  • A reasonable choice considering the convenience of location and transportation.

Rating Details

7.9 Very Good 84개 리뷰

Marutamachi Station 8 min walk, Kyoto 3-star hotel. Strengths include nearby parking and friendly staff. Close to Nijo Castle and Nishiki Market. However, lack of in-room slippers may be inconvenient. Easy access to Gion, suitable for Kyoto first-timers and shoppers.

Ratings by Trip Type

BEST
8.2
Couple
20
8.2
Group
14
7.8
Solo
4
7.2
Biz
1
7.2
Family
1
6.8
Teen
4

Detailed Ratings

Cleanliness BEST 8.5
Service 8.5
Value for Money 8.1
Facilities 7.7
Location 7.6

Score Distribution

9+ Exceptional
37% (19)
8-9 Excellent
23% (12)
7-8 Very Good
19% (10)
6-7 Good
12% (6)
Below 6
10% (5)

Guest Reviews

7.6 Reviewer 1 2024.08
+ Convenient transportation and surrounding facilities • Nijo Castle within walking distance (5 minutes)
Lack of indoor attire
10.0 Reviewer 2 2024.11
+ Clean and comfortable room • Convenient location
4.8 Reviewer 3 2025.05
+ Friendly reception staff
Unexpected tourist tax • Serious room cleanliness issues
10.0 Reviewer 4 2025.10
+ Comfortable and clean room • Excellent accessibility • Abundant nearby amenities
8.0 Reviewer 5 2025.08
+ Close parking lot • Friendly staff response • Intention to revisit

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

FAQ

What are the check-in and check-out times at Marutamachi Crystal Hotel?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. The hotel is conveniently located in the heart of Kyoto, offering easy access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities such as free Wi-Fi (in all rooms), daily housekeeping service, convenient public transportation access, and is located near Kyoto Station Building. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. It is essential to confirm the possibility of free cancellation and the cancellation deadline at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. The hotel is close to Nijojo-mae Station (Subway) (approx. 9 minutes walk, 0.6km) and Marutamachi Station (Subway) (approx. 9 minutes walk, 0.6km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Nijo Castle (0.5km), Nishiki Market Shopping District (1.6km), Gion (2.7km), Kinkaku-ji (Golden Pavilion) (3.2km), and Kyoto Station Building (3.5km). Its proximity to major landmarks makes it a good location for sightseeing.

What is the guest rating?

The hotel has received a rating of 7.9/10 from 6 guests. It is well-regarded. For detailed reviews, please refer to the actual guest reviews section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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