Mercure Bangkok Surawong - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 4-Star Hotel in Bangkok
Bangkok Mercure Bangkok Surawong 4-Star Hotel room
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Mercure Bangkok Surawong - Bangkok 4-Star Hotel

8.9
Bangkok
Hotel
Wheelchair Accessible Free Parking Public Transit (740m) City Center Location Free Wi-Fi (All Rooms) Air Conditioning 나이트 라이프

Analysis

Key Strengths

New Hotel-like Comfort: Renovated to ensure bedding and furniture are very clean and modern

Excellent Sleep Quality: Features resilient mattresses and functional pillows, highly satisfying guests

Rooftop Bar Operation: Offers a space to enjoy cocktails and happy hour with city views

Human Service Competence: Attentive guest care with smiling responses and professional service

Points to Note

Absence of Pool Facilities: Lacks a pool, a key amenity for Bangkok hotels, making it unsuitable for those who prefer swimming

Limited Public Transport Accessibility: A 15-minute walk to the BTS station can be tiring in hot weather

Unique Room Layout: The sink is exposed in the bedroom area, making the floor prone to getting wet and the space feel cramped

Inconvenience of Requesting Amenities: Due to environmental policies, basic consumables like cotton swabs must be requested each time

Recommended For

Value New Hotel Enthusiasts: Travelers who prefer modern finishes and cleanliness over aged facilities Night View Appreciators: Guests who want to enjoy city views from the rooftop without venturing far

Rating Details

8.9 Excellent 3,394개 리뷰

4-star hotel, a 5-minute walk from Surawong BTS station. Strengths include friendly staff service and spacious, clean rooms, with excellent convenient city access. However, shower pressure may be somewhat weak. Adjacent to MBK and Siam Paragon, ideal for shoppers and city tourists.

Ratings by Trip Type

BEST
9.3
Family
5
9.2
Couple
357
9.1
Solo
184
9.0
Teen
12
8.9
Biz
37
8.5
Group
66

Detailed Ratings

Cleanliness BEST 9.5
Service 9.1
Value for Money 9.0
Facilities 8.8
Location 8.8

Score Distribution

9+ Exceptional
66% (425)
8-9 Excellent
22% (140)
7-8 Very Good
6% (37)
6-7 Good
4% (23)
Below 6
3% (18)

Guest Reviews

9.2 Reviewer 1 2025.11
+ Cozy and nice room • Very comfortable bed • Friendly staff service
No swimming pool facilities
8.8 Reviewer 2 2025.03
+ Comfortable bed and good sleep • Room as pictured • Nearby amenities and spa
Inconvenient sink structure • Walking distance to BTS station
9.6 Reviewer 3 2025.09
+ Pleasant, newly renovated facilities • Comfortable bed and pillows • Friendly staff
Lack of basic amenities in the room • Inconvenience of only being provided upon request
10.0 Reviewer 4 2025.11
+ Clean and comfortable room environment • Rooftop bar with a good view • Friendly and helpful staff
9.2 Reviewer 5 2025.11
+ Very friendly staff service • Clean and spacious room • Comfortable bed condition
Slightly disappointing shower water pressure • Long walking distance to the station

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Mercure Bangkok Surawong?

Check-in is generally available from 2 PM, and check-out is until 12 PM. Located in the heart of Bangkok, it is very convenient for enjoying nearby attractions before check-in or after check-out. Exact operating hours may vary depending on reservation status, so prior confirmation is required.

What amenities are available?

It is equipped with various leisure and entertainment facilities such as a fitness center, restaurant, bar, and nightclub. Complimentary in-room Wi-Fi and bottled water are provided, and ironing and dry-cleaning services are available. Family rooms and child-friendly facilities are also well-prepared for family travelers.

What is the cancellation policy?

The cancellation policy varies depending on the selected room type and booking time. The deadline and conditions for free cancellation must be thoroughly checked through the detailed terms and conditions before confirming your reservation. No separate fees will be charged if you cancel within the period specified by the regulations.

How is the public transportation accessibility?

BTS Chong Nonsi Station and Saint Louis Station are located approximately 10 minutes away on foot, at a distance of 0.8 km. Being able to use both stations makes it very convenient to travel to major hubs in Bangkok city. Its location near the station makes it optimized for sightseeing using public transportation.

What are some good tourist attractions nearby?

MBK Center, Siam Paragon, and The Jim Thompson House are within 2.5 km, making them great for shopping and cultural experiences. Asiatique, about 3.4 km away, and Wat Pho Temple, 4 km away, are also recommended attractions. Its proximity to major shopping malls and historical sites is advantageous for planning your itinerary.

What is the overall guest review like?

It has received an excellent rating of 8.9 out of 10 from actual guests. It is a 4-star accommodation verified for its facility cleanliness and service quality through a total of 10 reviews. Based on high satisfaction, it maintains positive evaluations from travelers visiting Bangkok.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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