Mercure Tokyu Stay Osaka Namba - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Osaka
Osaka Mercure Tokyu Stay Osaka Namba 4-Star Hotel room
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Mercure Tokyu Stay Osaka Namba - Osaka 4-Star Hotel

8.7
Osaka
Hotel
Wheelchair Accessible Free Parking Public Transit (390m) City Center Location Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Excellent Location

Within walking distance of Shinsaibashi, Dotonbori, department stores, and Namba Station

Convenient Facilities

In-room washing machines make laundry easy

Friendly Staff

Generally, many reviews praise the staff for being friendly and helpful

Modern Design

Features a sophisticated interior, with some opinions describing it as dark yet romantic

Points to Note

Room Lighting

Some guests found the lighting too dim to be comfortable

Cleaning Status

There are mentions of insufficient cleaning in some rooms

Price Range

At approximately $323 USD (467,940 KRW), it is on the higher side

Recommended For

Travelers Enjoying Shopping and Sightseeing Excellent accessibility to major attractions Travelers Prioritizing Convenience Well Travelers Seeking a Sophisticated Hotel Experience Can enjoy a modern and romantic atmosphere

Categories

Good

Family Travel

  • Proximity to department stores for children mentioned.
  • Reviews indicate satisfaction for all family members.
  • Convenience of in-room washing machine.
Expensive

Price

  • 178% higher than the average price for 4-star hotels in Osaka.
  • High-priced accommodation option.
  • Lacks value for money.
Excellent

Location/Transportation

  • Very close to Dotonbori, Shinsaibashi, and department stores.
  • Within walking distance of Namba Station (12-20 minutes depending on the route).
  • Easy access to major shopping and tourist attractions.
Good

Staycation Facilities

  • Features a private swimming pool.
  • Mentions of romantic and warm room lighting.
  • Rooms with windows receive ample sunlight during the day.
Good

Review Summary

  • Praised for central location, friendly staff, and clean bathrooms.
  • Criticisms regarding room cleanliness and dim lighting.
  • High likelihood of repeat visits due to location and convenience.

Rating Details

8.7 Excellent 5,482개 리뷰

4-star hotel within a 5-minute walk from Namba Station. Strengths include its convenient location and modern facilities, offering a comfortable room environment. However, breakfast may be below expectations. Close to Shinsaibashi, Dotonbori, and Kuromon Market, making it ideal for shopping and food enthusiasts.

Ratings by Trip Type

BEST
9.3
Biz
19
9.1
Family
138
9.0
Couple
626
8.9
Solo
105
8.8
Teen
125
8.7
Group
264

Detailed Ratings

Location BEST 9.5
Cleanliness 8.9
Service 8.9
Value for Money 8.7
Facilities 8.6

Score Distribution

9+ Exceptional
62% (758)
8-9 Excellent
23% (286)
7-8 Very Good
5% (64)
6-7 Good
6% (71)
Below 6
4% (52)

Guest Reviews

8.8 Reviewer 1 2025.06
+ Excellent central location • Convenient shopping access
Inadequate room cleaning • Dark room interior
10.0 Reviewer 2 2025.06
+ Very close to Dotonbori/Namba Station • Very clean room • Friendly staff
10.0 Reviewer 3 2025.10
+ Good location • Friendly staff • Convenient washing machine
Dark room lighting
10.0 Reviewer 4 2025.10
+ Washing machine available • Clean room • Convenient location • Excellent bedding

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for Mercure Tokyu Stay Osaka Namba?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. Located in the heart of Osaka, it offers convenient access to major tourist spots. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi is available in all rooms, and there is a gym/fitness facility. Public transportation is convenient, and it is close to major attractions like Abeno Harukas. A variety of amenities are provided to ensure a comfortable stay.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Osaka Namba Station (Railroad) (approx. 5-minute walk, 0.4km) and Yotsubashi Station (Subway) (approx. 6-minute walk, 0.5km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Shinsaibashi-suji Shopping Street (0.2km), Dotonbori (0.3km), Kuromon Market (0.9km), Minami (Namba) (1.1km), and Tsutenkaku Tower (2.1km). It is a good location for sightseeing as it is close to major attractions.

What is the guest review score?

It received a rating of 8.7/10 from 10 guests. It is very highly rated. Overall satisfaction is high, with many positive comments regarding the location and amenities.

Special Highlights

Top Rated by Couple Travelers

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