Lisbon My Story Hotel Rossio - Real Guest Reviews & Booking Info

✓ Honest reviews from real guests
✓ Detailed ratings across 6 categories
✓ 3-Star Hotel in Lisbon

Lisbon My Story Hotel Rossio 3-Star Hotel room

1 / 30

My Story Hotel Rossio - Lisbon 3-Star Hotel

Name: My Story Hotel Rossio
Address: Lisbon, Lisbon, PT
Price range: ₩335958
Rating: 9.0

9.0

Lisbon

Hotel

Wheelchair Accessible Free Parking Public Transit (70m) Airport Transfer Currency Exchange City Center Location 현지 문화 체험 나이트 라이프 미술관/박물관 관람

Analysis

Key Strengths

Excellent public transportation accessibility

Located right in front of Rossio Square and the train station, it is optimized for airport transfers and trips to nearby areas like Sintra

Flexible customer service

Demonstrates an excellent service mindset by actively changing rooms within available options when issues with room size or facilities are raised

Pleasant room finishing

Features hardwood floors instead of carpets, reducing dust and providing a sophisticated ambiance with its overall interior design

Efficient movement within the city

Situated in the city center, making it convenient to stop by frequently during sightseeing for rest or to leave luggage

Points to Note

Limited space in standard rooms

As a characteristic of a 3-star hotel, rooms can be assigned that are too small to comfortably open large suitcases, leading to inconvenience in space utilization

Environmental differences based on room location

Rooms on lower floors facing the street or adjacent to restaurants may experience external visibility and noise issues. Some specific rooms have poor drainage and ventilation

Inadequate breakfast service

Frequent instances of slow food replenishment and inadequate temperature maintenance for cooked items

Need to request replenishment of consumables

Basic amenities like coffee and milk are not automatically refilled daily, requiring the inconvenience of separate requests to the reception

Recommended For

Travelers relying on public transportation Those who plan to travel extensively to Lisbon's outskirts using trains and subways Travelers prioritizing physical stamina management Tourists who prefer to stay near attractions and recharge frequently during their trip Those prioritizing practical location Individuals who value convenience for walking to major city attractions and dining areas over luxurious amenities

Rating Details

9.0 Exceptional 2,672개 리뷰

5-minute walk to Rossio Square, 3-star hotel. Strengths include friendly staff and sophisticated facilities, with excellent clean room conditions. However, initial room sizes may be somewhat small. Adjacent to Elevador de Santa Justa and Castelo de São Jorge, it is suitable for tourists exploring Lisbon city center.

Ratings by Trip Type

BEST

10.0

Family

8.9

Couple

129

8.9

Teen

8.9

Group

8.8

Solo

8.7

Biz

Detailed Ratings

Location BEST 9.6

Cleanliness 9.1

Service 9.0

Value for Money 8.4

Facilities 8.2

Room Comfort 6.0

Score Distribution

9+ Exceptional

60% (127)

8-9 Excellent

23% (49)

7-8 Very Good

9% (19)

6-7 Good

4% (9)

Below 6

4% (9)

Guest Reviews

10.0 • Reviewer 1 • 2025.04

+ Friendly and attentive staff service • Clean and stylish hotel facilities • Convenient central location for sightseeing

− Somewhat cramped initial room size

8.4 • Reviewer 2 • 2025.01

+ Convenient location near Rossio Square • Friendly and prompt staff response • Thoughtful year-end commemorative service

− Poor shower facilities and ventilation • Strong odor in the initially assigned room

9.2 • Reviewer 3 • 2025.07

+ Excellent central location • Clean room condition • Convenient public transportation access

− Delayed replenishment of breakfast items • Need to request replenishment of amenities

8.8 • Reviewer 4 • 2025.09

+ Excellent public transportation accessibility • Friendly staff and high cleanliness • Reasonable price and value for money

− Somewhat small room and bathroom

See All 2,672 Reviews

Location

Map

Loading map...

View on Google Maps

Nearby Restaurants

Mexican

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at My Story Hotel Rossio?

Check-in is available from 3 PM, and check-out is until 11 AM. The 24-hour front desk ensures smooth processing even for late arrivals.

What amenities are provided?

The hotel offers free Wi-Fi throughout the property, a restaurant, and room service. In-room amenities include a safe, minibar, and soundproofing. Family rooms are also available for family travelers.

What is the cancellation policy?

Policies vary depending on booking conditions and room types. It is essential to check the detailed cancellation deadlines and refund policies provided at the time of booking.

How is the public transportation accessibility?

It is very close, approximately a 1-minute walk from Rossio Station (Metro). The Lisbon tram and funicular network are also located within a 3-minute walk, making public transportation very convenient.

What are the nearby tourist attractions?

The Santa Justa Lift and St. George's Castle are located within 0.6 km. Major attractions such as Bairro Alto, Praça do Comércio, and the Alfama district can be easily visited on foot.

What is the guest rating?

Based on 10 actual guest reviews, it has achieved a high rating of 9.1/10. It is a 3-star hotel receiving excellent reviews for its location and service.