Seoul Nine Star Hotel - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 2-Star Hotel in Seoul
Seoul Nine Star Hotel 2-Star Hotel room
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Nine Star Hotel - Seoul 2-Star Hotel

5.6
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (200m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping 나이트 라이프

Analysis

Key Strengths

Location adjacent to the center of Sinchon

provides practical advantages for public transportation use and access to major commercial areas

Lowest accommodation prices rarely found in Seoul

consider only for travelers who prioritize price above all other factors

Free Wi-Fi, openable windows, and desks provided

equipped with basic internet usage environment and ventilation capabilities

Points to Note

Severe lack of hygiene

reviews overwhelmingly indicate that the overall cleanliness is extremely poor, with hair on the room floors, bathtub grime, toilet contamination, and stained bedding

Unfriendly and poor customer service

numerous unsatisfactory service experiences have been reported, ranging from reservation confirmation to refusal of cleaning requests and pressure for early check-out

Exaggerated accommodation information and outdated facilities

there is a significant discrepancy between promotional photos and the actual condition of the rooms, and the facilities are generally old and poorly maintained

Non-functional amenities such as Netflix

even basic entertainment features that should be provided are confirmed to be not working properly

Recommended For

Travelers who want to save extremely on accommodation costs for those who place all value on it being the cheapest "place to sleep" in downtown Seoul Travelers with no expectations regarding the cleanliness, service, or condition of the facilities for those who simply need a space to spend the night Travelers for whom access to specific destinations within the Sinchon area is the only priority for those who are willing to overlook all other inconveniences and consider only the locational advantages

Categories

Excellent

Pricing

  • 44% cheaper than the average 2-star hotel in Seoul
  • Very cheap, but very low value for money
  • Many better hotels available at the same price
Poor

Business

  • Location near Sinchon Station makes it potentially suitable for business travelers
  • Hygiene and service levels make it difficult to concentrate on work
  • Lack of basic amenities such as Netflix
Poor

Review Summary

  • Overwhelmingly low rating and 0% recommendation rate
  • Severe issues with poor hygiene, unfriendly service, and outdated facilities
  • Significant discrepancy between room photos and actual appearance

Rating Details

5.6 Okay 247개 리뷰

Hotel within a 5-minute walk of Myeongdong Station. Strengths include friendly staff service and proximity to Namdaemun Market, offering a pleasant resting space. However, service may be somewhat unfriendly. Close to Myeongdong Street and the War Memorial of Korea, suitable for Seoul shopping and tourists.

Ratings by Trip Type

BEST
7.1
Family
3
6.1
Group
21
5.7
Solo
71
5.2
Biz
17
5.0
Couple
71
4.9
Teen
11

Detailed Ratings

Location BEST 7.2
Room Comfort 6.7
Service 5.5
Value for Money 5.1
Facilities 4.9
Cleanliness 4.6

Score Distribution

9+ Exceptional
11% (23)
8-9 Excellent
8% (16)
7-8 Very Good
10% (20)
6-7 Good
11% (23)
Below 6
60% (124)

Guest Reviews

2.0 Reviewer 1 2025.11
+ Hotel location • Room availability • Basic accommodation provided
Poor hygiene • Unsatisfactory service
3.2 Reviewer 2 2025.11
+ Location adjacent to Sinchon Station • Room available during late hours
Worst room hygiene • Unfriendly staff service
10.0 Reviewer 3 2025.11
+ Top-level satisfaction • Very positive experience • Satisfied in all aspects
5.6 Reviewer 4 2025.09
+ Kind staff • Sheets changed upon request
Unsanitary conditions • Reality differs from photos

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in/check-out times for Nine Star Hotel?

Check-in is typically from 3 PM, and check-out is by 11 AM. Located in Seoul, it offers convenient access to major tourist attractions. It is advisable to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi (all rooms), daily housekeeping service, convenient public transportation access, and various amenities such as the War Memorial of Korea are available. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Sinchon Subway Station (approx. 3 minutes on foot, 0.2 km) and Sogang University Station (approx. 7 minutes on foot, 0.5 km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Namdaemun Market (3.5 km), Myeongdong Street (4.1 km), War Memorial of Korea (4.2 km), Gyeongbokgung Palace (4.3 km), and N Seoul Tower (4.5 km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

It received a rating of 5.6/10 from 10 guests. Various reviews are available, so it should be taken into consideration. Detailed reviews can be found in the actual guest review section.

Family Travel Info

✓ Free Children Policy

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