Pan Pacific Hanoi - Real Guest Reviews & Booking Info
✓Detailed ratings across 6 categories
✓5-Star Hotel in Hanoi
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Pan Pacific Hanoi - Hanoi
5-Star
Hotel
8.5
Hanoi
Hotel
Wheelchair Accessible
Pet Friendly
Free Parking
Airport Transfer
Free Wi-Fi (All Rooms)
Currency Exchange
사우나
나이트 라이프
Pet Friendly
Travel with your beloved pet!
Advance Inquiry Recommended
Analysis
Key Strengths
Lake and City Views
With roads on three sides, enjoy unobstructed views from every room
Staff Service
Friendly, attentive, and dedicated to guest convenience
Comfortable Rooms
King Lakeview rooms offer comfortable beds and lake views
Cleanliness and Maintenance
Although the hotel is older, it is generally well-maintained and kept clean
Points to Note
Room Service Breakfast Charges
Unlike other luxury hotels, room service breakfast may incur additional charges
Some Bathroom Wear and Tear
Bathroom doors may not close completely, or shower heads may not be perfectly clean
Gym Equipment Needs Update
Some gym equipment, such as dumbbells, may not be the latest models
Recommended For
Those who prefer leisurely views
Ideal for enjoying lake and city scenery from the room
Those seeking friendly service
Likely to be satisfied with the attentive service from staff
Those looking for a 5
Experience 5
Rating Details
8.5Excellent2,854개 리뷰
5-star hotel near Ho Chi Minh Mausoleum. Strengths include excellent cleanliness and convenient location, with pet-friendly options. Note that check-in time may be slightly late. Ideal for exploring Hanoi's culture, with proximity to Presidential Palace Historical Site and Vietnam Military History Museum.
What are the check-in and check-out times at Pan Pacific Hanoi?
Check-in is available from 2:00 PM, and check-out is until 12:00 PM. We offer convenient check-in/out services befitting a 5-star hotel.
What amenities are provided?
We offer a variety of amenities including free Wi-Fi, a kitchenette, a communal kitchen, an à la carte restaurant, family/child-friendly facilities, massage services, an in-room safe, and a refrigerator. Some leisure facilities are also available.
What is the cancellation policy?
The cancellation policy varies depending on the rate plan selected at the time of booking. It is recommended to check the cancellation terms when booking. Generally, changes and cancellations are possible within the period notified in advance.
How is the public transportation accessibility?
The hotel is located approximately a 36-minute walk (2.8 km) from Hanoi Station (train). It offers convenient access to major city areas.
What are the nearby tourist attractions?
From the hotel, you can easily access major attractions such as the Presidential Palace Historical Site (1.3 km), Ho Chi Minh Mausoleum (1.5 km), Vietnam Military History Museum (1.9 km), One Pillar Pagoda (1.9 km), and the Old Quarter (2.1 km). It is a very advantageous location for tourists.
What is the guest review score?
The hotel has received a high average rating of 8.5/10 from a total of 10 reviews, indicating a high level of overall guest satisfaction.
