Phoenix Hotel Pyeongchang - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 4-Star Hotel in Pyeongchang
Pyeongchang Phoenix Hotel Pyeongchang 4-Star Hotel room
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Phoenix Hotel Pyeongchang - Pyeongchang 4-Star Hotel

8.6
Pyeongchang
Hotel
Wheelchair Accessible Free Parking Free Wi-Fi (All Rooms) 사우나 Air Conditioning Daily Housekeeping

Analysis

Key Strengths

Diverse Activity Facilities

Abundant activities enjoyable with children, including a water park, gondola, and luge

Recently Remodeled Rooms

Provides a comfortable resting experience with a generally clean and pleasant environment

Convenient Non-Contact Check-in System

Saves waiting time through quick check-in/check-out via mobile or kiosk

Reasonably Priced Accommodation

Boasts excellent value for money with room rates in the 80,000 KRW range for a 4-star hotel

Good to Know

Weekend/Peak Season Check-in Congestion

Long check-in queues during busy periods can lead to unnecessary time consumption

Concerns about Limestone Contamination in Underground Parking

Limestone may fall onto vehicles in some areas, potentially incurring car wash costs later

Recommended For

Active Family Travelers Those who prefer various amenities and outdoor activities and want to have a fun time with their children Travelers Who Want Everything Within the Accommodation Individuals seeking diverse leisure activities within the hotel complex without external travel Those Looking for Budget Practical travelers who want to utilize highly satisfactory facilities and services at a reasonable price

Rating Details

8.6 Excellent 2,628개 리뷰

4-star hotel near Phoenix Park. Strengths include friendly staff and clean rooms, ideal for ski season. Note: limestone may fall in underground parking. Close to Phoenix Park and Lee Hyo-seok Literature Forest, perfect for winter ski trips.

Ratings by Trip Type

BEST
8.9
Solo
213
8.8
Couple
748
8.8
Family
625
8.7
Biz
32
8.5
Teen
71
8.5
Group
130

Detailed Ratings

Location BEST 8.9
Cleanliness 8.8
Service 8.8
Value for Money 8.8
Facilities 8.5

Score Distribution

9+ Exceptional
58% (974)
8-9 Excellent
23% (389)
7-8 Very Good
7% (120)
6-7 Good
6% (106)
Below 6
6% (93)

Guest Reviews

10.0 Reviewer 1 2025.09
+ Good atmosphere • Comfortable stay
10.0 Reviewer 2 2023.02
+ Enjoyable experience • Perfect stay • High satisfaction
9.6 Reviewer 3 2025.08
+ High family satisfaction • Various amenities and entertainment options • Convenient unmanned check-in system
8.0 Reviewer 4 2023.02
+ Remodeling complete • Clean room • Pleasant environment
10.0 Reviewer 5 2025.10
+ Comfortable amenities • Variety of activities provided • Never a dull moment
8.0 Reviewer 6 2023.02
+ Early luggage storage service • Consideration for customer convenience
Lime scale falling in the underground parking lot
10.0 Reviewer 7 2025.08
+ Friendly staff • Clean accommodation • Pleasant rest

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in/check-out times for Phoenix Hotel Pyeongchang?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Exact times may vary depending on reservation status, so it's advisable to confirm at the time of booking.

What amenities are provided?

Free Wi-Fi (in all rooms), a sauna, and a gym/fitness facility are available. It is conveniently connected directly to Phoenix Park, allowing for easy access.

What is the cancellation policy?

The cancellation policy varies depending on the booking package and room type. It is essential to check the cancellation and refund regulations specified at the time of booking.

How is the public transportation accessibility?

It is approximately a 94-minute walk (7.5 km) from Jangpyeong Intercity Bus Terminal and approximately a 111-minute walk (8.9 km) from Pyeongchang Station. While convenient by car, additional transportation is required when using public transport.

What are the nearby tourist attractions?

Phoenix Park (0.5 km), Lee Hyo-seok Literature Forest (3.7 km), and Lee Hyo-seok Literature Hall (4.6 km) are located nearby. Bongpyeong Traditional Market (6.0 km) and Herb나라 (6.5 km) can also be visited.

What is the guest rating?

Based on 10 reviews, it has received a high rating of 8.6/10. Overall, guest satisfaction is excellent.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

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