Pyeongchang Phoenix - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
Pyeongchang Pyeongchang Phoenix Hotel room
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Pyeongchang Phoenix - Pyeongchang Hotel

8.2
Pyeongchang
Hotel
Free Parking Parking

Analysis

Key Strengths

Reasonable Price

Accommodation is available in the 30,000 KRW range in the Pyeongchang area, making it budget-friendly

Proximity to Ski Resort

Geographical advantage allowing for quick return and rest after skiing/boarding

Friendly Staff

High satisfaction with friendly service noted in actual guest reviews

Bicycle Storage

Provides indoor space for bicycle travelers to store their bikes safely

Keep in Mind

Aging Facilities

Issues such as air conditioner noise and mold in some rooms have been pointed out as potential problems with older facilities

Inconsistent Cleanliness

Guest reviews show varying conditions and cleanliness levels per room

Need to Adjust Expectations

It should be understood that despite the "Phoenix" name, the facilities are basic, comparable to a 1-star motel

Recommended For

Budget Practical individuals or small groups looking to minimize accommodation costs Ski Resort Visitors Those who want to stay comfortably close to the ski resort during the ski season Bicycle Travelers Travelers seeking basic lodging with secure bicycle storage

Rating Details

8.2 Excellent 81개 리뷰

4-star hotel near Phoenix Park. Key strengths include its prime location for winter ski trips and high customer satisfaction, offering a comfortable resting space. However, air conditioner noise may occur. Recommended for skiers and families due to proximity to Phoenix Park and Lee Hyo-seok Literature Forest.

Ratings by Trip Type

BEST
9.0
Biz
2
8.8
Family
1
8.7
Solo
19
7.6
Couple
13
7.5
Group
5
4.8
Teen
2

Detailed Ratings

Service BEST 8.9
Location 8.1
Value for Money 7.8
Cleanliness 7.7
Facilities 7.6

Score Distribution

9+ Exceptional
42% (16)
8-9 Excellent
39% (15)
7-8 Very Good
0% (0)
6-7 Good
11% (4)
Below 6
8% (3)

Guest Reviews

6.0 Reviewer 1 2024.01
+ Comfortable rest • Good relaxation time
9.2 Reviewer 2 2023.03
+ Proximity to ski resort • Affordable price
10.0 Reviewer 3 2024.02
+ Comfortable rest • High satisfaction • Good stay experience
10.0 Reviewer 4 2024.01
+ Very good • High satisfaction • Perfect stay
10.0 Reviewer 5 2024.02
+ Clean environment • Overall satisfaction
10.0 Reviewer 6 2025.08
+ Perfect stay experience • Overall highest satisfaction
10.0 Reviewer 7 2024.03
+ Consistent service quality • Continuous intention to revisit • High overall satisfaction
3.6 Reviewer 8 2025.08
+ Open during holidays • Reservation possible
Old air conditioner • Mold in the room
8.0 Reviewer 9 2025.11
+ Clean room • Satisfactory stay
8.0 Reviewer 10 2025.10
+ Good value for money • Friendly staff • Bicycle storage available

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking

FAQ

What are the check-in/check-out times at Pyeongchang Phoenix?

Generally, check-in is from 3:00 PM, and check-out is by 11:00 AM. It is advisable to confirm the exact times when booking. Direct inquiry with the hotel is recommended if needed.

What amenities are provided?

Phoenix Park is the main amenity. Various leisure activities and conveniences can be enjoyed in one place. Detailed facility information can be found on the official website.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. It is essential to check the availability and deadline for free cancellation. Generally, free cancellation is possible up to 24-48 hours before check-in.

How can I access it by public transportation?

It is approximately an 81-minute walk (6.5km) from Jangpyeong Intercity Bus Terminal. It takes about a 97-minute walk (7.7km) from Pyeongchang Station. It is more convenient to consider using a private car or other transportation like a taxi.

What are the nearby tourist attractions?

Phoenix Park (1.7km), Lee Hyo-seok Literature Forest (3.6km), and Lee Hyo-seok Literature Museum (4.6km) are nearby. Bongpyeong Traditional Market (5.8km) and Herb나라 (7.1km) are also good to visit. There are many attractions in the vicinity.

What is the guest rating?

It received a high rating of 8.1/10 from 10 guests. Overall satisfaction is high. Detailed reviews can be found on booking sites.

Special Highlights

Top Rated by Couple Travelers

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