Royal Bay Hotel Makassar - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • PriceDifferencePercent: 41.0
  • 4-Star Hotel in Makassar
Makassar Royal Bay Hotel Makassar 4-Star Hotel room
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Royal Bay Hotel Makassar - Makassar 4-Star Hotel

8.5
Makassar
Hotel
Wheelchair Accessible Pet Friendly Free Breakfast Free Parking Airport Transfer Beach 480m City Center Location Free Wi-Fi (All Rooms) Beach
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Overwhelming Price Competitiveness

Stay in the heart of Makassar for as little as 20,000 KRW (approx. $14 USD) per night

Excellent Geographical Accessibility

Conveniently located near major attractions like Losari Beach and CPI, as well as large supermarkets

Spacious Room Dimensions

Offers twin beds sufficient for two adults and a room environment with good cooling efficiency

Practical Water Supply

A water dispenser is available in the hallway for constant replenishment of drinking water, instead of paid bottled water in rooms

Points to Note

Insufficient Service Quality

Frequent instances of unfriendly front desk staff responses and waiting times exceeding 30 minutes even after the official check-in time

Aging and Poor Maintenance

Gaps in hygiene and facility management, such as discoloration of bedding and the use of cracked glass cups in the dining area

Inconvenient Internal Facilities

Long waiting times due to some elevators being out of order, and a stuffy dining experience during meals due to the lack of air conditioning in the breakfast area

Paid Ancillary Services

A separate fee, not a deposit, is charged for requesting an additional card key, so prior confirmation is essential

Recommended For

Ultra Those looking to minimize accommodation costs and make practical choices based on location and price Families Prioritizing Outdoor Pools Those who require a swimming pool facility with three depth levels, suitable for children and adults Food Exploration Enthusiasts Those seeking accommodation suitable for enjoying Makassar's culinary scene, with many local restaurants in the hotel's vicinity

Rating Details

8.5 Excellent 1,417개 리뷰

4-star hotel near Losari Beach. Strengths include room cleanliness and cool air conditioning, with pet-friendly options available. However, restaurant hygiene may be insufficient. Close to Fort Rotterdam and Makassar Great Mosque, suitable for families and couples.

Ratings by Trip Type

BEST
8.8
Couple
604
8.6
Family
149
8.6
Group
75
8.5
Solo
160
8.5
Teen
34
8.2
Biz
42

Detailed Ratings

Location BEST 9.2
Service 8.7
Value for Money 8.7
Cleanliness 8.5
Facilities 8.4

Score Distribution

9+ Exceptional
59% (606)
8-9 Excellent
21% (219)
7-8 Very Good
6% (58)
6-7 Good
6% (67)
Below 6
8% (81)

Guest Reviews

8.4 Reviewer 1 2025.12
+ Friendly security staff service • Helpful on-site response • Convenient airport accessibility
Rude attitude of front desk staff • Delayed room check-in time
9.2 Reviewer 2 2025.04
+ Excellent location with good accessibility • Spacious and pleasant room condition • Diverse and satisfying breakfast menu
Uncertainty about Halal breakfast information • Limited hotel parking space
10.0 Reviewer 3 2025.11
+ Clean room and excellent facilities • Very friendly staff service • Large and spacious twin beds
Monotonous breakfast menu
8.8 Reviewer 4 2025.06
+ Friendly staff and attentive care • Pool facilities suitable for all ages
Insufficient security management of parking space • Absence of an elevator connecting to the underground parking
10.0 Reviewer 5 2025.08
+ Excellent room cleanliness • Very cool air conditioning • Convenient location with nearby commercial areas
Inadequate restaurant hygiene management • Inconvenient elevator use

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Spa/Sauna

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Royal Bay Hotel Makassar?

Check-in is available from 2:00 PM, and check-out is until 1:00 PM. The later check-out time compared to other hotels allows for a more relaxed preparation before departure.

What amenities are provided?

Free Wi-Fi and parking services are provided, and guests can enjoy a restaurant, BBQ facilities, sauna, and garden. Business center and laundry services are available, as well as babysitting and pet-friendly services.

What is the cancellation policy?

Policies may vary depending on the booking time and room type. The availability and deadline for free cancellation must be checked individually on the booking page, and inquiries to customer service are recommended for detailed information.

How is the public transportation accessibility?

The hotel is located approximately 6.4 km from Malengkeri Bus Terminal. It takes over 81 minutes on foot, so it is convenient to travel by taxi or ride-hailing service.

What are the nearby tourist attractions?

Losari Beach is 0.5 km away, and Fort Rotterdam Museum is 0.7 km away, making them accessible by walking. Major attractions such as the Makassar Great Mosque, Ratu Indah Mall, and Trans Studio Mall are also located within a 3 km radius.

What is the guest rating?

The hotel has received a high rating of 8.5 out of 10 based on 5 reviews. As a 4-star hotel, it is highly regarded by guests for its overall facilities and services.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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