Sheraton Grand Incheon Hotel - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
✓ 5-Star Hotel in Incheon

Incheon Sheraton Grand Incheon Hotel 5-Star Hotel room

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Sheraton Grand Incheon Hotel - Incheon 5-Star Hotel

Name: Sheraton Grand Incheon Hotel
Address: Incheon, Incheon, KR
Price range: ₩290400
Rating: 8.8

8.8

Incheon

Hotel

Wheelchair Accessible Pet Friendly Free Parking Public Transit (660m) Airport Transfer Currency Exchange Air Conditioning

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended

Analysis

Key Strengths

Clean Room Management

Good hygiene status of bed sheets and bathrooms

Friendly Staff Service

Provides a high level of service that generally satisfies guests

Convenient Amenities

Connected to Lotte Mart via the basement, and a convenience store and Starbucks on the first floor

Pleasant Park View

Options for rooms with unobstructed views of Songdo Central Park are available

Points to Note

Peak Season Check-in Delays

Check-in waiting times may be long during busy weekends or holidays

Indoor Swimming Pool Size

Some guests find the swimming pool to be somewhat small relative to the facilities

In-Room Towel Provision

The number of towels provided may feel insufficient compared to the spaciousness of the rooms

Recommended For

Family Travelers Suitable for families who prefer spacious rooms and various amenities Songdo Central Park Visitors For those who wish to enjoy beautiful park views and nearby walks Travelers with Pets Can comfortably stay with their pets due to the pet

Rating Details

8.8 Excellent 2,005개 리뷰

5-star hotel, a 5-minute walk from Central Park Station on Incheon Line 1. Strengths include friendly staff service and attentive service from Luah Park staff, with pet-friendly options. However, the number of towels may be insufficient. Close to Songdo Central Park and Incheon Landing Operation Memorial Hall, it's ideal for families and couples.

Ratings by Trip Type

BEST

9.1

Couple

566

9.0

Biz

114

9.0

Family

309

9.0

Group

311

8.9

Solo

196

8.8

Teen

120

Detailed Ratings

Cleanliness BEST 9.2

Service 9.2

Location 9.1

Room Comfort 8.8

Facilities 8.7

Value for Money 8.7

Score Distribution

9+ Exceptional

66% (979)

8-9 Excellent

22% (322)

7-8 Very Good

4% (61)

6-7 Good

4% (57)

Below 6

4% (60)

Guest Reviews

9.6 • Reviewer 1 • 2025.08

+ Satisfactory facilities • Beautiful view

− Delayed room cleaning • Long waiting time

10.0 • Reviewer 2 • 2025.11

+ Excellent breakfast • Satisfactory service • Direct connection to Lotte Mart • Warm swimming pool temperature

− Narrow swimming pool space

10.0 • Reviewer 3 • 2025.11

+ Convenient use of internal facilities • Comfortable time at the hotel • Satisfying lobby scent

10.0 • Reviewer 4 • 2025.11

+ Clean bed sheets • Clean bathroom

10.0 • Reviewer 5 • 2025.10

+ Spacious and pleasant room • Friendly staff service • Unobstructed park view

− Insufficient towels • Monotonous breakfast menu

10.0 • Reviewer 6 • 2025.11

+ Friendly staff • Clean accommodation

10.0 • Reviewer 7 • 2025.10

+ Friendly staff service • Luah Park staff friendly

See All 2,005 Reviews

Location

Map

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Nearby Restaurants

Korean

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Sheraton Grand Incheon Hotel?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. It is advisable to reconfirm the exact times when making a reservation.

What amenities are provided?

Guests can use dining facilities such as free Wi-Fi, parking (free), restaurants, room service, and a bar. Leisure facilities like massage and sauna, as well as children's meals and pet-friendly services, are also available.

What is the cancellation policy?

The cancellation policy varies depending on the reservation time and room type. Free cancellation availability and cancellation deadlines must be confirmed when booking.

How is the public transportation accessibility?

Public transportation is very convenient. The hotel is located approximately a 9-minute walk (0.7 km) from Incheon National University Station.

What are the nearby attractions?

Songdo Central Park (0.8 km) and the Incheon Landing Operation Memorial Hall (3.4 km) are close by. Major attractions like Sinpo International Market (9.2 km) and Chinatown (9.8 km) can also be visited.