Sheraton Grand Incheon Hotel - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 5-Star Hotel in Incheon
Incheon Sheraton Grand Incheon Hotel 5-Star Hotel room
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Sheraton Grand Incheon Hotel - Incheon 5-Star Hotel

8.8
Incheon
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (660m) Airport Transfer Currency Exchange Air Conditioning
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Clean Room Management

Good hygiene status of bed sheets and bathrooms

Friendly Staff Service

Provides a high level of service that generally satisfies guests

Convenient Amenities

Connected to Lotte Mart via the basement, and a convenience store and Starbucks on the first floor

Pleasant Park View

Options for rooms with unobstructed views of Songdo Central Park are available

Points to Note

Peak Season Check-in Delays

Check-in waiting times may be long during busy weekends or holidays

Indoor Swimming Pool Size

Some guests find the swimming pool to be somewhat small relative to the facilities

In-Room Towel Provision

The number of towels provided may feel insufficient compared to the spaciousness of the rooms

Recommended For

Family Travelers Suitable for families who prefer spacious rooms and various amenities Songdo Central Park Visitors For those who wish to enjoy beautiful park views and nearby walks Travelers with Pets Can comfortably stay with their pets due to the pet

Rating Details

8.8 Excellent 2,005개 리뷰

5-star hotel, a 5-minute walk from Central Park Station on Incheon Line 1. Strengths include friendly staff service and attentive service from Luah Park staff, with pet-friendly options. However, the number of towels may be insufficient. Close to Songdo Central Park and Incheon Landing Operation Memorial Hall, it's ideal for families and couples.

Ratings by Trip Type

BEST
9.1
Couple
566
9.0
Biz
114
9.0
Family
309
9.0
Group
311
8.9
Solo
196
8.8
Teen
120

Detailed Ratings

Cleanliness BEST 9.2
Service 9.2
Location 9.1
Room Comfort 8.8
Facilities 8.7
Value for Money 8.7

Score Distribution

9+ Exceptional
66% (979)
8-9 Excellent
22% (322)
7-8 Very Good
4% (61)
6-7 Good
4% (57)
Below 6
4% (60)

Guest Reviews

9.6 Reviewer 1 2025.08
+ Satisfactory facilities • Beautiful view
Delayed room cleaning • Long waiting time
10.0 Reviewer 2 2025.11
+ Excellent breakfast • Satisfactory service • Direct connection to Lotte Mart • Warm swimming pool temperature
Narrow swimming pool space
10.0 Reviewer 3 2025.11
+ Convenient use of internal facilities • Comfortable time at the hotel • Satisfying lobby scent
10.0 Reviewer 4 2025.11
+ Clean bed sheets • Clean bathroom
10.0 Reviewer 5 2025.10
+ Spacious and pleasant room • Friendly staff service • Unobstructed park view
Insufficient towels • Monotonous breakfast menu
10.0 Reviewer 6 2025.11
+ Friendly staff • Clean accommodation
10.0 Reviewer 7 2025.10
+ Friendly staff service • Luah Park staff friendly

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Sheraton Grand Incheon Hotel?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. It is advisable to reconfirm the exact times when making a reservation.

What amenities are provided?

Guests can use dining facilities such as free Wi-Fi, parking (free), restaurants, room service, and a bar. Leisure facilities like massage and sauna, as well as children's meals and pet-friendly services, are also available.

What is the cancellation policy?

The cancellation policy varies depending on the reservation time and room type. Free cancellation availability and cancellation deadlines must be confirmed when booking.

How is the public transportation accessibility?

Public transportation is very convenient. The hotel is located approximately a 9-minute walk (0.7 km) from Incheon National University Station.

What are the nearby attractions?

Songdo Central Park (0.8 km) and the Incheon Landing Operation Memorial Hall (3.4 km) are close by. Major attractions like Sinpo International Market (9.2 km) and Chinatown (9.8 km) can also be visited.

What is the guest rating?

The hotel has received a high rating of 8.8/10 from 10 guests. Overall, a satisfactory stay experience can be expected.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels

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