Somerset Grand Hanoi - Real Guest Reviews & Booking Info
✓Detailed ratings across 6 categories
✓5-Star Hotel in Hanoi
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Somerset Grand Hanoi - Hanoi
5-Star
Hotel
8.8
Hanoi
Hotel
Wheelchair Accessible
Pet Friendly
Free Parking
Public Transit (540m)
Airport Transfer
Currency Exchange
Free Wi-Fi (All Rooms)
현지 문화 체험
Pet Friendly
Travel with your beloved pet!
Pets Must Be Supervised
Advance Inquiry Recommended
Analysis
Key Strengths
Spacious apartment-style rooms
The 2-bedroom, 2-bathroom configuration is comfortable for a family of 5
Equipped with a kitchenette and washing machine
Practical for long-term stays or families with children
Excellent location
Within walking distance to Hoan Kiem Lake, with easy access to major attractions
Diverse breakfast menu
Offers a variety of choices including pho, omelets, bread, and fruits
Points to Note
Limited swimming pool hours
The pool may not be available on certain days and times (9 AM
3 PM)
Dated feel of rooms
Some guests have commented that the facilities are somewhat old
Inadequate service from some staff
Reports of unfriendly or dismissive responses from specific staff members
Recommended For
Family travelers
High convenience with spacious rooms, child
Long
Can stay comfortably like home by utilizing the washing machine and kitchen facilities
Value
Reasonable price range for the spaciousness and various facilities
Rating Details
8.8Excellent7,743개 리뷰
5-star hotel located in the heart of Hanoi. Strengths include excellent cleanliness and a superb location, with the rare advantage of being pet-friendly. However, evening dining options may be limited. Close to Hoa Lo Prison and St. Joseph's Cathedral, making it suitable for tourists exploring Hanoi city.
What are the check-in and check-out times at Somerset Grand Hanoi?
Check-in is from 2 PM, and check-out is until 12 PM. These are standard hotel times, and special requests may require prior inquiry.
What amenities are provided?
Various leisure facilities are available, including free Wi-Fi, a swimming pool, sauna, and billiards. Additionally, amenities for a comfortable stay are provided, such as a kitchenette, in-room safe, 24-hour front desk, and pet-friendliness.
What is the cancellation policy?
The cancellation policy varies depending on the rate plan selected at the time of booking. Generally, free cancellation is possible within a certain period after booking confirmation, but it is essential to check the terms and conditions at the time of booking.
How is the public transportation accessibility?
Public transportation is convenient. Hanoi Station (train) is approximately an 8-minute walk (0.6 km) away, making travel easy.
What are the nearby tourist attractions?
Hoa Lo Prison (0.1 km), St. Joseph's Cathedral (0.5 km), and the Vietnamese Women's Museum (0.6 km) are nearby. The Old Quarter (1.0 km) and the Vietnam Military History Museum (1.0 km) are also within walking distance.
What is the guest review score?
Based on 10 reviews, it has received a high rating of 8.8/10. Overall, guest satisfaction is high.
