Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Spacious Rooms: Upgraded to a 2-bedroom unit, providing significantly more space than originally booked
Reasonable Price: Excellent value for money considering the room size and provided amenities
Convenient Location: Good accessibility to major attractions such as the marathon start point, Old Quarter, and the lake
Friendly Staff: High guest satisfaction due to prompt responses and helpfulness with requests
Points to Note
Potential for Aging Facilities: Some rooms may show signs of aging, such as cracked floor tiles, old furniture, and hard water stains
SPA/Sauna Requires Advance Request: To use the hot/steam sauna, guests must request the SPA staff to turn on the equipment at least 60 minutes in advance
External Road Noise: Noise may occur from the bedroom windows when it is windy or if the windows are open
Recommended For
Rating Details
4-star hotel in the heart of Hanoi. Excellent cleanliness and convenient location are strengths, and pets are welcome. However, traffic can be heavy on weekends. Adjacent to One Pillar Pagoda and Ho Chi Minh Mausoleum, ideal for essential Hanoi tourists.
Detailed Ratings
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FAQ
What are the check-in and check-out times at Super Candle Hotel?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. If you require a late check-in or early check-out, please inquire with the front desk in advance.
What amenities are provided?
A variety of leisure facilities are available, including free Wi-Fi, parking (free), hot springs, massage, sauna, swimming pool, and steam room. Additionally, there are à la carte, lunch, and dinner restaurants, as well as a dessert cafe for convenient dining.
What is the cancellation policy?
The cancellation policy may vary depending on the booking conditions. Generally, free cancellation is possible within the cancellation period specified at the time of booking; thereafter, cancellation fees may apply.
What is the public transportation accessibility like?
Hanoi Station (train) is approximately a 34-minute walk away (2.7 km). While not ideally located for major public transport access, it is easy to get around the surrounding areas by taxi or car service.
What are the nearby attractions?
Major attractions in Hanoi, such as One Pillar Pagoda (1.6 km), Ho Chi Minh Mausoleum (1.7 km), Presidential Palace Historical Site (1.7 km), Temple of Literature and National University (1.9 km), and Vietnam Museum of Ethnology (2.0 km), are within walking distance or a short travel distance.
What is the guest review score?
Based on a total of 10 reviews, the hotel has received a score of 8.4/10. Guests generally have a satisfactory experience, with particularly positive feedback on the amenities and location.