SureStay Plus by Best Western Cebu City - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 5 categories
✓ 2-Star Hotel in Cebu

Cebu SureStay Plus by Best Western Cebu City 2-Star Hotel room

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SureStay Plus by Best Western Cebu City - Cebu 2-Star Hotel

Name: SureStay Plus by Best Western Cebu City
Address: Cebu, Cebu, PH
Price range: ₩78286
Rating: 8.9

8.9

Cebu

Hotel

Free Parking Airport Transfer City Center Location Free Wi-Fi (All Rooms) Air Conditioning 나이트 라이프

Analysis

Key Strengths

Pleasant check-in experience

Air conditioning pre-activated before check-in to maintain a cool indoor temperature

Smart entertainment

Equipped with the latest TVs capable of streaming YouTube and Netflix

Practical furniture arrangement

Table and chairs in the 4-person family room facilitate in-room dining and relaxation

Fundamentals of a chain hotel

Clean bedding and bright room lighting maintained under Best Western management

Points to Note

Limitations in shower facilities

Low water pressure, lukewarm hot water, and only a fixed showerhead cause inconvenience

Poor hotel visibility

The building's signage is not prominent, making it difficult for Grab drivers to find the entrance

Early morning service calls

Instances of disturbing guest rest, such as calls around 6 AM regarding laundry completion

Constraints of the surrounding environment

Limited dining options beyond fast-food restaurants nearby, and the local atmosphere is somewhat underdeveloped

Recommended For

Travelers seeking practical value for money Those who desire stable room quality at a price point in the 70,000 KRW range (approx. $48 USD) Guests with multiple family members Travelers needing a family room accommodating up to 4 people and friendly staff service Business and short stays Visitors who prioritize in

Rating Details

8.9 Excellent 663개 리뷰

Hotel near Ayala Center. Strengths include excellent guest service and high overall satisfaction, providing comfortable facilities. However, hot water pressure and temperature may be insufficient. Adjacent to Colon Street and Yap Sandiego Ancestral House, suitable for Cebu city tourists.

Ratings by Trip Type

BEST

9.2

Solo

9.1

Biz

9.1

Couple

223

9.1

Group

136

9.0

Family

9.0

Teen

Detailed Ratings

Service BEST 9.3

Cleanliness 9.2

Location 9.2

Value for Money 9.1

Facilities 8.7

Score Distribution

9+ Exceptional

67% (355)

8-9 Excellent

20% (106)

7-8 Very Good

5% (28)

6-7 Good

4% (22)

Below 6

3% (18)

Guest Reviews

10.0 • Reviewer 1 • 2025.10

+ Spacious family room with ample relaxation space • Friendly and warm staff • High satisfaction leading to repeat visits

8.8 • Reviewer 2 • 2025.04

+ Friendly staff and service • Excellent hotel location • Satisfactory breakfast quality

− Insufficient hot water pressure and temperature • Early morning laundry completion call

10.0 • Reviewer 3 • 2025.01

+ Very high overall satisfaction • Excellent quality of guest services • Pleasant facility maintenance

7.6 • Reviewer 4 • 2025.08

+ Pleasant room with good natural light • Smart TV and comfortable bedding • Close to bookstore and convenience store

− Lack of quality and variety in breakfast • Limited nearby restaurants and attractions

9.6 • Reviewer 5 • 2025.07

+ Clean room and comfortable bed • Air conditioning turned on before check-in • Various and delicious breakfast

− Inconvenience of fixed shower head • Low visibility hotel sign

See All 663 Reviews

Location

Map

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Nearby Restaurants

Fast Food

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

FAQ

What are the check-in and check-out times at SureStay Plus by Best Western Cebu City?

Check-in begins at 2 PM, and check-out is until 12 PM. The 24-hour front desk ensures smooth processing even during late hours.

What amenities are provided?

Free Wi-Fi throughout the property, a restaurant, and a shared lounge are available. In-room amenities include a safe and ironing facilities, and family rooms are offered for family travelers.

What is the cancellation policy?

Cancellation policies vary depending on the room type and rate plan selected at the time of booking. It is essential to check the free cancellation deadline and the possibility of cancellation fees on the detailed page before confirming your reservation.

How is the public transportation accessibility?

The hotel is located approximately a 24-minute walk (1.8 km) from the Cebu South Bus Terminal. The Cebu North Bus Terminal is about 3.7 km away, requiring a 47-minute walk.

What are the nearby tourist attractions?

Ayala Center is conveniently located 1.6 km away for shopping, and Colon Street is also nearby. Major attractions such as Yap Sandiego Ancestral House, Casa Gorordo Museum, and Taoist Temple are within 2.2 km.

What is the guest review score?

The hotel has received a high rating of 8.9 out of 10 based on 10 reviews. Overall facility satisfaction is very high, and it is considered an excellent accommodation among 2-star hotels.