Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Free Wi-Fi
Internet access available in rooms and public areas
Various Leisure Activities
Offers diving, snorkeling, massage, etc
Family-Friendly Facilities
Equipped with child-related facilities and services
Friendly Staff
Some guests praised the service from front desk and restaurant staff
Points to Note
Room Cleanliness Issues
Some guests expressed dissatisfaction with the hygiene of bedding, bathrooms, and kitchen appliances
Limited Dining Options
The evening buffet has been removed, and the à la carte menu is described as expensive with small portions
Inadequate Island Environmental Management
Concerns raised about the management of the beach and island environment, including litter and broken glass fragments
Time Constraints for Travel and Tours
Opinions suggest that the short island arrival and checkout times make it difficult to get sufficient rest
Recommended For
Rating Details
5-star resort near Mantanani Island. Strengths include fantastic ocean views and clean facilities, with pet-friendly options. However, booking during peak season requires prompt action. Ideal for couples and families to enjoy beautiful beaches and water activities.
Detailed Ratings
Review Keywords
Score Distribution
Location
Facilities & Services
Accommodation
Activities
FAQ
What are the check-in and check-out times at Sutera@Mantanani Island Resort & Spa?
Check-in is available from 3:00 PM, and check-out is until 11:30 AM. These times are operated according to resort regulations.
What are the main amenities provided?
Free Wi-Fi, free parking (0 MYR per day), various food and beverage facilities, child-friendly facilities, and leisure activities such as diving and massage are provided. All rooms are non-smoking and complimentary bottled water is provided.
What is the cancellation policy?
The cancellation policy varies depending on the rate rules selected at the time of booking. It is recommended to check the detailed cancellation conditions and deadlines at the time of booking.
Is it easily accessible by public transport?
Yes, it is accessible by public transport. You can conveniently travel to the resort using public transportation.
How is the accessibility to nearby tourist attractions?
Accessibility to nearby tourist attractions is very convenient. It is an ideal location for tourists as it is close to the main attractions of Kota Belud.
What is the overall guest rating?
A high average rating of 8.3/10 was received from a total of 10 reviews. Guests appear to be generally satisfied with their experience.