Analysis
Key Strengths
Improved Maintenance
Following a change in management and renovation in 2021, the cleanliness of rooms and bathrooms is stable
Unique Theme
Utilizing a safari park theme and a hippopotamus logo creates a more distinctive atmosphere than typical business hotels
Swimming Pool Facilities
The spacious outdoor swimming pool with a large screen is a key area that highly satisfies guests traveling with children
Prompt Service
For facility malfunctions such as door locks or other requests, reception's feedback and actions are generally prompt, within approximately 30 minutes
Points to Note
Room Layout Differences
Rooms designated as 2-bedroom apartments actually have a structure of 1 bedroom and a sofa bed in the living room. If you require two separate bedrooms, booking connecting rooms is essential
Reduced Parking Convenience
The number of parking spaces near the hotel entrance is limited. When full, guests may have to walk to a distant, uncovered area, which is very inconvenient during rain
Inconsistent Breakfast Quality
While the breakfast buffet offers a variety of options, the taste is average, and it may not meet expectations for a gourmet experience comparable to local restaurants
Recommended For
Rating Details
5-star hotel in the heart of Sungai Petani. Strengths include spacious, clean rooms and enjoyable swimming pool facilities, offering a comfortable stay. However, breakfast quality may be below expectations. Conveniently located near Village Mall and Amanjaya Mall, suitable for travelers enjoying shopping and sightseeing.
Ratings by Trip Type
Detailed Ratings
Score Distribution
Guest Reviews
Location
Nearby Restaurants
Baeshake Café Sungai Petani - Korean Inspired Cafe
EASHAA MESS
Homemade Smokeys Flame Grilled Burgers
Backcountry Western Kitchen
Seevan Indian Restaurant
Wine Chapter
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at SWISS AVENUE HOTEL?
Check-in begins at 15:00, and the check-out deadline is 12:00. As a 5-star accommodation located in Sungai Petani, operations adhere to these regulated times.
What are the main amenities available?
We offer indoor and outdoor swimming pools, a children's pool, free Wi-Fi, and complimentary parking. We operate a à la carte restaurant and room service, and rooms are equipped with ironing facilities and toiletries.
What is the cancellation policy?
Cancellation policies vary depending on the room type booked and the period of stay. You must check the terms and conditions of the specific package directly before confirming your reservation to determine free cancellation eligibility and specific deadlines.
How is the public transportation accessibility?
The hotel is located approximately 2.2 km from Sungai Petani railway station. It takes about 27 minutes to walk, and access is possible by car or public transportation.
What are the nearby tourist attractions?
Village Mall (0.7 km) and Amanjaya Mall (2.1 km) are nearby, offering convenient shopping. Major attractions such as Masjid Sultan Muzaffar Shah, Sungai Petani Clock Tower, and The Carnival Theme Park are within 2.4 km.
What are the actual guest reviews like?
Based on 10 reviews, the hotel has achieved a high rating of 8.7 out of 10. Guests have given very positive feedback across all facilities.