Fukuoka Tenza Hotel at Hakata Station - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Fukuoka
Fukuoka Tenza Hotel at Hakata Station 4-Star Hotel room
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Tenza Hotel at Hakata Station - Fukuoka 4-Star Hotel

8.4
Fukuoka
Hotel
Wheelchair Accessible Free Parking Public Transit (270m) City Center Location Free Wi-Fi (All Rooms) Air Conditioning 편리한 대중 교통

Analysis

Key Strengths

Excellent Location

3-7 minutes walk from Hakata Station, surrounded by amenities and shops

Comfortable and Spacious Rooms

Ample space even for solo travelers, equipped with massage chairs

Friendly and Proactive Staff

Prompt handling of requests, personalized service

Convenient Facilities

24-hour coin laundry, various free amenities provided

Points to Note

Housekeeping Not Provided for the First 3 Days

Need to check towel exchange and trash disposal methods in advance

Trash Can Information

Bathroom trash can may require a separate bag

Recommended For

Travelers Prioritizing Convenient Transportation and Accessibility Hakata Station vicinity is the biggest advantage Travelers on Extended Stays or Needing Laundry Convenience 24 Solo Travelers or Small Groups High satisfaction with room space and amenities

Categories

Good

Dining/Meals

  • Convenient access to amenities like 7-Eleven, Starbucks, and FamilyMart right next to the hotel
  • Various dining options available around Hakata Station
  • Limited information on the hotel's own dining facilities
Average

Family Travel

  • Reviews from guests traveling with adult children exist
  • Satisfaction with triple rooms and spacious room sizes
  • Lack of specific facilities tailored for family travelers
Good

Pricing

  • Average price of ₩241,122 per night - 92% compared to the average for 4-star hotels
  • Price is considered reasonable for its star rating
  • Promotional offers and early bird discounts are available
Average

Business

  • Positive feedback on the friendliness and helpfulness of the staff
  • Limited information on specific facilities for a work environment
  • Mentions of convenient stays for business travelers
Excellent

Location/Transportation

  • Very convenient, located 5-7 minutes walk from Hakata Station
  • Airport bus stop located near the hotel
  • Excellent accessibility to surrounding shopping and dining options
Average

Staycation Facilities

  • Features a private swimming pool
  • Lack of specific information on the hotel's own staycation facilities
  • Mentions of in-room amenities like massage chairs
Excellent

Review Summary

  • High positive ratings for location, cleanliness, and staff friendliness
  • Some negative feedback regarding sink clogging and room soundproofing
  • Suitable for solo travelers and business travelers

Rating Details

8.4 Excellent 3,563개 리뷰

4-star hotel just a 2-minute walk from Hakata Station. Strengths include clean rooms and friendly service with high staff responsiveness. However, the towel exchange policy may be somewhat inconvenient. Close to JR Hakata City and Tochoji Temple, it is suitable for travelers who enjoy shopping and sightseeing.

Ratings by Trip Type

BEST
8.8
Family
1
8.7
Couple
1,239
8.2
Solo
2
8.1
Biz
68
8.0
Teen
1
6.8
Group
1

Detailed Ratings

Location BEST 9.0
Service 8.7
Cleanliness 8.3
Facilities 8.3
Value for Money 7.3

Score Distribution

9+ Exceptional
51% (1,331)
8-9 Excellent
29% (747)
7-8 Very Good
9% (229)
6-7 Good
7% (190)
Below 6
5% (119)

Guest Reviews

10.0 Reviewer 1 2025.03
+ Clean and spacious room • Excellent train station location • Convenient amenities
Slightly noisy room • Clogged sink
10.0 Reviewer 2 2025.11
+ Friendly staff response • Convenient nearby facilities • Station within 5-7 minutes walking distance
10.0 Reviewer 3 2025.05
+ Convenient location near the station • Massage chair convenience • Birthday gift provided
Housekeeping not provided for 3 days
9.2 Reviewer 4 2025.11
+ Clean room and bathroom • Friendly and helpful staff • Convenient location, 5 minutes walk to the station
Inconvenient towel/trash bag exchange policy • Insufficient trash bags
8.8 Reviewer 5 2025.06
+ Spacious and convenient location • Friendly and helpful staff • Variety of amenities provided

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Tenza Hotel at Hakata Station?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Fukuoka, it offers convenient access to major tourist attractions. It is recommended to inquire directly when booking for exact times.

What amenities are provided?

Free Wi-Fi (all rooms), convenient public transportation access, and various amenities such as Fukuoka Castle Ruins are available. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. It is essential to check the availability of free cancellation and the cancellation deadline at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Hakata Station (train) (approx. 3 minutes walk, 0.2km) and Nishitetsu Bus (approx. 4 minutes walk, 0.3km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include JR Hakata City Amu Plaza Hakata (0.4km), Hakata Station (0.4km), Tochoji Temple (1.1km), Kushida Shrine (1.2km), and Nakasu Yatai (1.4km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

It has received a rating of 8.4/10 from 9 guests. It is highly rated. Please check the actual guest review section above for detailed reviews.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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