Tokyo The AOYAMA GRAND Hotel - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Tokyo
Tokyo The AOYAMA GRAND Hotel 4-Star Hotel room
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The AOYAMA GRAND Hotel - Tokyo 4-Star Hotel

9.4
Tokyo
Hotel
Free Parking Public Transit (230m) Free Wi-Fi (All Rooms) Air Conditioning Room Service

Analysis

Key Strengths

Excellent overall satisfaction

recorded intent to revisit and high recommendation rate

Attentive and friendly staff service

positive mentions of staff member Masahiro and high hospitality experience

Delicious dining experience

afternoon tea, dinner, and breakfast all received high praise

Attractive rooms and views

spacious and stylish rooms, with mentions of Mount Fuji and city views

Points to Note

Bed firmness variation

some guests reported discomfort with bed hardness

Minor issues with minibar and room cleanliness

need for replacement of used minibar items and improvement in cleanliness under cushions

High accommodation cost

approximately 1,500,000 KRW per night, requiring budget consideration

Recommended For

Trips celebrating special occasions offers personalized service and luxurious experiences Travelers looking to enjoy shopping and gourmet experiences in the Aoyama/Omotesando area of Tokyo excellent accessibility Travelers seeking a stylish and atmospheric hotel experience positive reviews for the rooftop bar and room interiors

Categories

Excellent

Dining/Meals

  • Reviews indicate good taste for the hotel's afternoon tea, dinner, and breakfast.
  • There are reviews stating that breakfast was exceptionally delicious.
  • Upon requesting cleaning after consuming minibar wine, it was promptly replaced.
Expensive

Pricing

  • The average price per night is 1,489,256 KRW, which is 237% higher than the average for a 4-star hotel.
  • There are reviews indicating low satisfaction relative to the price.
  • It is often used for luxurious experiences to celebrate special occasions.
Excellent

Location/Transportation

  • Very close to the Aoyama and Omotesando areas.
  • Convenient for accessing shopping and dining districts.
  • Positive evaluations with no complaints about the location itself.
Excellent

Staycation Facilities

  • Offers an outstanding atmosphere when using the rooftop bar.
  • Features a private swimming pool.
  • The Suite King room layout is excellent with good city views.
Good

Review Summary

  • Generally provides an excellent and enjoyable stay experience.
  • Positive evaluations for cleanliness, staff friendliness, and great views.
  • Some dissatisfaction raised regarding price-to-value and room cleanliness.

Rating Details

9.4 Exceptional 1,087개 리뷰

The AOYAMA GRAND Hotel in Tokyo offers a luxurious stay with stylish rooms and excellent city views. Ideal for couples and special occasions, it boasts great dining and convenient access to Aoyama and Omotesando shopping.

Ratings by Trip Type

BEST
9.8
Family
14
9.6
Biz
9
9.6
Solo
44
9.5
Teen
9
9.4
Couple
94
9.2
Group
19

Detailed Ratings

Cleanliness BEST 9.6
Location 9.5
Service 9.5
Facilities 9.4
Value for Money 9.1

Score Distribution

9+ Exceptional
81% (140)
8-9 Excellent
13% (22)
7-8 Very Good
3% (5)
6-7 Good
3% (5)
Below 6
0% (0)

Guest Reviews

10.0 Reviewer 1 2025.06
+ Everything was excellent • Enjoyable stay experience • Willing to revisit
8.0 Reviewer 2 2024.07
+ Friendly staff Masahiro • Warm evening check-in
Hard and uncomfortable bed • Limited English communication
8.8 Reviewer 3 2023.08
+ Delicious afternoon tea • Excellent dinner and breakfast • Superb rooftop bar atmosphere
Minibar wine replacement • Lack of cleanliness under cushions
10.0 Reviewer 4 2024.05
+ Excellent city view • Clean and stylish room • Friendly and prompt staff • Delicious breakfast
9.6 Reviewer 5 2025.02
+ Beautiful room interior • Spacious bathroom and window • Excellent location
Partial view of a cemetery

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Languages

Korean Available

FAQ

What are the check-in and check-out times at The AOYAMA GRAND Hotel?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. It is conveniently located in the heart of Tokyo, making it ideal for sightseeing. It is advisable to inquire about exact times when booking.

What amenities are provided?

Free Wi-Fi is available in all rooms, and there is a gym/fitness center. Public transportation is easily accessible, and it is a good base for visiting Tokyo Tower. More details can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. It is essential to check for free cancellation availability and deadlines at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Gaiemmae Subway Station (approx. 3 minutes walk, 0.2km) and Omote-sando Subway Station (approx. 8 minutes walk, 0.6km). The location is easy for getting around.

What are the nearby tourist attractions?

Meiji Jingu (1.7km), Shibuya Crossing (1.8km), Shinjuku Gyoen National Garden (1.9km), Tokyo Tower (2.9km), and Tokyo Metropolitan Government Building (3.1km) are nearby. Various attractions can be easily visited.

What are the guest reviews like?

Based on 10 reviews, it has received a very high rating of 9.4/10. Overall satisfaction is high. Detailed review content can be found in a separate section.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

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