The Heritage Chiang Rai Hotel and Convention - Real Guest Reviews & Booking Info

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  • 4-Star Hotel in Chiang Rai
Chiang Rai The Heritage Chiang Rai Hotel and Convention 4-Star Hotel room
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The Heritage Chiang Rai Hotel and Convention - Chiang Rai 4-Star Hotel

8.9
Chiang Rai
Hotel
Wheelchair Accessible Free Parking Airport Transfer Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping 현지 문화 체험

Analysis

Key Strengths

Efficient Room Space

Executive Suites offer ample movement space even with a super king bed and sofa

Proximity to City Center

Located within a 5-minute drive to Central Mall and convenient for accessing famous temples

Convenient for Car Users

Ample indoor parking space makes it easy for those traveling with rental cars

Practical Amenities

Features a children's pool and a breakfast with a diverse menu, beneficial for family stays

Points to Note

Inadequate Maintenance of Older Building

Due to the age of the building, a musty smell is noticeable in the corridors, and some facilities are worn out

Defective Bathroom Drainage

The slope of the shower area floor causes water to easily flow towards the sink

Inconsistent Cleanliness of Fixtures

Dust has been found on items like the kettle and tea tray in some rooms, requiring pre-use inspection

Cultural Preferences

The large Buddha wallpaper behind the headboard may cause psychological discomfort for some guests

Recommended For

Travelers with Rental Cars Those who prioritize ample parking and easy access to main roads leading out of the city Families Traveling with Children Guests requiring spacious living areas, including a children's pool and family rooms, for multiple occupants Value Individuals seeking spacious rooms and satisfactory breakfast quality within the 100,000 KRW price range (approx. $69 USD)

Rating Details

8.9 Excellent 3,533개 리뷰

4-star hotel near Chiang Rai Night Bazaar. High satisfaction rating and excellent accommodations. Offers various amenities. Note potential bathroom drainage issues. Close to Clock Tower and Hill Tribe Museum, ideal for leisurely Chiang Rai trips.

Ratings by Trip Type

BEST
9.1
Family
404
9.1
Group
641
9.0
Couple
1,204
9.0
Solo
360
9.0
Teen
285
8.8
Biz
185

Detailed Ratings

Cleanliness BEST 9.2
Service 9.1
Facilities 9.0
Value for Money 9.0
Location 8.9

Score Distribution

9+ Exceptional
65% (1,941)
8-9 Excellent
22% (649)
7-8 Very Good
6% (179)
6-7 Good
4% (125)
Below 6
3% (76)

Guest Reviews

9.6 Reviewer 1 2025.03
+ Impressive hotel building and garden • Spacious room and excellent view • Great value for money
Dust on the tea tray and kettle • Slight moldy smell in the hallway
10.0 Reviewer 2 2025.07
+ Spacious and clean room • Excellent breakfast and friendly staff • Convenient location close to the city center
10.0 Reviewer 3 2025.07
+ Spacious and clean room environment • Friendly and helpful staff • Excellent breakfast and room service
10.0 Reviewer 4 2025.12
+ Spacious and well-maintained room • Diverse and excellent food • Close to major tourist attractions
10.0 Reviewer 5 2025.01
+ Satisfaction close to perfect • Excellent accommodation • Superior service quality
9.2 Reviewer 6 2025.04
+ Spacious and well-equipped rooms • Friendly and polite staff • Impressive and well-maintained lobby
Poor shower drainage design • Inappropriate Buddha wallpaper interior

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at The Heritage Chiang Rai Hotel and Convention?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk ensures smooth processing even for late arrivals.

What amenities are provided?

The hotel features an outdoor swimming pool, a children's pool, a restaurant offering a variety of dishes, and a dessert cafe. Free Wi-Fi is available throughout the property, and guests can use the parking facilities free of charge.

What is the cancellation policy?

The cancellation policy varies depending on the room type booked and the time of booking. It is essential to check the specific terms, such as the free cancellation period, before confirming your reservation.

How is the public transportation accessibility?

The hotel is located approximately 2.5 km from Chiang Rai Bus Terminal 1 and the Old Bus Terminal. It takes about a 31-minute walk, and access is more convenient by car or local transportation.

What are the nearby tourist attractions?

Notable attractions include the Chiang Rai Night Bazaar, located 2.6 km away, and the Clock Tower, 2.8 km away. Major temples and museums such as Wat Phra Kaew and Wat Rong Suea Ten are concentrated within a 5 km radius, making it an ideal location for sightseeing.

What is the guest rating?

Based on 10 reviews, the hotel has received a high rating of 8.9 out of 10. It provides excellent facilities and services befitting a 4-star hotel, receiving positive feedback from visitors.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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