Kyoto THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Kyoto
Kyoto THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel 4-Star Hotel room
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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel - Kyoto 4-Star Hotel

8.9
Kyoto
Hotel
Wheelchair Accessible Public Transit (310m) Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning 현지 문화 체험

Analysis

Key Strengths

Spacious and Comfortable Rooms

Offers ample space and comfort, satisfying even American guests

Friendly and Attentive Staff Service

Dedicated to ensuring guests have a comfortable stay

Excellent Location

Good accessibility to major tourist attractions and close to the station

Beautiful and Clean Facilities

Opened in 2023, this new hotel features a stylish interior

Points to Note

Absence of Hot Spring Spa Service

Disappointing lack of hot spring facilities despite being a luxury hotel

Limited English Proficiency of Some Staff

While basic communication is possible, there are limitations in providing specialized information

Some In-Room Amenities Lacking

Issues such as a malfunctioning shower door lock and the absence of a towel rack

Recommended For

Those who prefer walking to Kyoto's core tourist spots Close to major attractions like Gion and Heian Shrine Those who prefer clean and modern hotels Appreciates the neatness and stylish design of a new hotel Those seeking a comfortable and quiet relaxation space Spacious rooms and comfortable beds provide satisfaction

Categories

Good

Dining/Meals

  • Restaurant food is delicious, a blend of Kyoto and French cuisine.
  • Positive reviews for breakfast when added.
  • Suitable for those who enjoy fine dining.
Good

Pricing

  • Average price of ₩299,688 per night, reasonable compared to the 4-star hotel average.
  • High price competitiveness among 4-star hotels in Kyoto.
  • High satisfaction with price relative to star rating.
Excellent

Location/Transportation

  • Within a 5-minute walk from nearby stations, excellent accessibility.
  • Located between Heian Shrine, Chion-in Temple, and Maruyama Park.
  • Within walking distance to Kiyomizu-dera and Nishiki Market.
Good

Staycation Facilities

  • Offers relaxation with a foot bath in the courtyard.
  • Mentions of a private swimming pool facility.
  • Private spa facilities are also available.
Excellent

Accessibility

  • Approximately 5 minutes from the nearest subway station.
  • Operates a free shuttle bus to Kyoto Station.
  • Convenience store directly opposite the hotel and surrounding restaurants.
Excellent

Review Summary

  • Praises for high cleanliness and comfortable rooms.
  • Positive feedback on the staff's friendliness and helpfulness.
  • The absence of a hot spring spa and difficulties with English communication are noted as drawbacks.

Rating Details

8.9 Excellent 2,499개 리뷰

4-star hotel, 15 min walk from Kyoto Station. Features friendly staff and spacious, comfortable rooms, offering a relaxing stay. Note: Shower door may not lock. Ideal for Kyoto walking tours, close to Gion and Kiyomizu-dera.

Ratings by Trip Type

BEST
9.4
Biz
34
9.1
Couple
454
9.0
Family
34
8.9
Teen
56
8.9
Group
169
8.8
Solo
237

Detailed Ratings

Cleanliness BEST 9.5
Service 9.2
Facilities 8.9
Value for Money 8.9
Location 8.6

Guest Reviews

10.0 Reviewer 1 2024.07
+ Spacious and comfortable rooms • Excellent staff service • Best Japanese hotel experience
9.2 Reviewer 2 2023.07
+ Cleanliness and comfort • Friendly and helpful staff • Excellent amenities
No hot spring spa service • Difficulty communicating in English
9.2 Reviewer 3 2025.04
+ Stylish and clean hotel • Friendly staff • Perfect food harmony
10.0 Reviewer 4 2025.07
+ Upgraded room • Spacious bathroom and courtyard view • Delicious breakfast
10.0 Reviewer 5 2024.03
+ Friendly and helpful staff • Spacious and well-decorated room • Convenient location and shuttle bus
Shower door cannot be locked • Insufficient towel racks inside the shower

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Kyoto, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi is available in all rooms, and a gym/fitness facility can also be used. Additionally, it is convenient for public transportation and easy to visit Fushimi Inari Shrine. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Higashiyama Station (Subway) (approx. 5 minutes on foot, 0.3km) and Keage Station (Subway) (approx. 8 minutes on foot, 0.6km), making travel easy. It is an optimal location for exploring Kyoto city.

What are the nearby tourist attractions?

Major tourist attractions include Gion (0.8km), Kiyomizu-dera (1.6km), Nishiki Market Shopping District (1.9km), Kinkaku-ji (Golden Pavilion) (2.4km), and Sanjusangen-do (2.5km). It is convenient for sightseeing as it is close to these attractions.

What is the guest review score?

It received a rating of 8.9/10 from 10 guests. It is highly rated and guests are generally very satisfied. Referring to actual guest reviews will be helpful for detailed information.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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