Tokyo THE KITANO HOTEL TOKYO - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 5-Star Hotel in Tokyo
Tokyo THE KITANO HOTEL TOKYO 5-Star Hotel room
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THE KITANO HOTEL TOKYO - Tokyo 5-Star Hotel

9.1
Tokyo
Hotel
Wheelchair Accessible Free Parking Public Transit (140m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping

Analysis

Key Strengths

Spacious Room Size

Offers generous living space and a separate bathtub compared to similar hotels in Tokyo's city center

Well-Stocked Minibar

Complimentary beverages including alcohol and a variety of tableware for different uses

Excellent Public Transportation Access

Within walking distance of subway stations that connect directly to major hubs like Ginza and Shinjuku

Practical Auxiliary Space

A separate minibar counter and sink outside the bathroom, making it easy to wash simple dishes

Good to Know

Unstable Temperature Control System

The air conditioning is fixed in automatic mode, leading to repeated instances of the room being excessively hot or cold

Divisive Bedding Firmness

The mattress is extremely hard, like the floor, and the pillows are low, which may cause discomfort depending on personal habits

Disappointing Room Layout and Noise

The view from the bed can be exposed when using the bathroom, and the weak soundproofing of the restroom can lead to embarrassing situations

Recommended For

Those Prioritizing Ample Living Space Travelers who feel confined by the cramped Japanese Travelers Primarily Using Public Transportation Tourists who utilize subway lines extensively and prioritize the convenience of being near a station Those Who Value Value for Money and Details Practical travelers looking to enhance their stay satisfaction through a complimentary minibar and thoughtful amenities

Categories

Good

Dining/Meals

  • Operates a la carte restaurant and dessert cafe.
  • Differentiated hospitality services including welcome tea and Western snacks.
  • Very high quality of meals at local restaurants in the surrounding area.
Excellent

Family Travel

  • Provides dedicated amenities such as children's toothbrushes, meals, and tableware.
  • Suitable for families with infants and young children, with diaper changing facilities available.
  • Separate sink and minibar in the room offer convenience for family use.
Good

Parking

  • Operates a paid parking lot in the city center for 3,000 JPY per day.
  • Has a dedicated vehicle stopping area with a doorman on duty.
  • It is recommended to enter the hotel interior rather than the roadside when taxis arrive.
Excellent

Pricing

  • High value for money, at 52% of the average for 5-star hotels in Tokyo.
  • Average price of 660,000 KRW per night - reasonable amount for the service provided.
  • Value-for-money package including a free minibar and welcome snacks.
Good

Business

  • Professional and attentive service from the 24-hour front desk.
  • Free Wi-Fi and in-room ironing service available.
  • Excellent subway connectivity to major business districts.
Excellent

Location/Transportation

  • Convenient public transportation access due to proximity to Nagataicho Station exit.
  • Direct travel to major areas such as Ginza, Shinjuku, and Shibuya without transfers.
  • Very quiet surroundings despite being close to bustling areas.
Good

Staycation Facilities

  • Very spacious room size for Tokyo city standards.
  • Equipped with a free minibar including alcohol and bathtub facilities.
  • Relaxation is possible with a fitness center and massage services.
Excellent

Review Summary

  • High praise for spacious rooms and attentive staff service.
  • Drawbacks include issues with the air conditioning system and hard mattress.
  • Recommended for those who want good station accessibility and a quiet stay environment.

Rating Details

9.1 Exceptional 1,147개 리뷰

5-star hotel a 5-minute walk from Shimbashi Station. Strengths include convenient location and friendly staff service, with fully equipped modern facilities. However, the mattress may be very hard. Ideal for business and leisure travelers due to proximity to Tokyo Tower, Ginza, and Shinjuku Gyoen National Garden.

Ratings by Trip Type

BEST
9.2
Couple
120
9.2
Group
28
9.1
Biz
10
8.9
Solo
44
8.9
Family
20
8.6
Teen
8

Detailed Ratings

Cleanliness BEST 9.7
Service 9.4
Facilities 8.9
Value for Money 8.9
Location 8.7

Score Distribution

9+ Exceptional
63% (144)
8-9 Excellent
27% (61)
7-8 Very Good
6% (14)
6-7 Good
2% (5)
Below 6
2% (4)

Guest Reviews

8.0 Reviewer 1 2025.05
+ Third-time repeat guest • Excellent location in the Kitano area • Good overall rating
Inconvenient automatic air conditioning control • Very uncomfortable pillow condition
8.0 Reviewer 2 2025.12
+ Spacious room and mini-bar counter • Diverse and fulfilling free amenities • Excellent value for money in downtown Tokyo
Lack of robe and towel hooks • Room layout with insufficient privacy
10.0 Reviewer 3 2025.07
+ Convenient subway access • Spacious room in Tokyo • Kind and attentive service
10.0 Reviewer 4 2025.12
+ Clean and comfortable room • Friendly and professional staff • Top-level service
9.6 Reviewer 5 2025.11
+ Convenient public transportation and location • Friendly staff and free services • Spacious and clean room condition
Very hard mattress

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at THE KITANO HOTEL TOKYO?

Check-in is available from 15:00, and check-out is until 11:00. The hotel offers a 24-hour front desk service for guest convenience.

What amenities are provided?

The hotel is equipped with leisure facilities such as a fitness center and massage rooms, as well as free Wi-Fi throughout the property. It also features restaurants, a dessert cafe, and childcare support facilities including children's tableware and toothbrushes.

What is the cancellation policy?

Policies vary depending on the selected room type and booking time. Detailed conditions, such as the free cancellation period, must be confirmed individually at the booking stage.

How is the public transportation accessibility?

It is very convenient, located a 2-minute walk (0.1km) from Nagataicho Station. You can easily travel throughout the city via the Tokyo Metro, which is a 6-minute walk away.

What are the nearby tourist attractions?

Tokyo Tower, Ginza, and Shinjuku Gyoen National Garden are within approximately 3km. It also offers excellent accessibility to major attractions such as Meiji Jingu and Shibuya Crossing.

What is the guest review score?

Based on a total of 10 reviews, the hotel has achieved a high score of 9.1/10. It has earned the trust of guests with its high-quality facilities and services befitting a 5-star hotel.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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