The Orchard Cebu Hotel & Suites powered by Cocotel - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 3-Star Hotel in Cebu
Cebu The Orchard Cebu Hotel & Suites powered by Cocotel  3-Star Hotel room
1 / 30

The Orchard Cebu Hotel & Suites powered by Cocotel - Cebu 3-Star Hotel

7.1
Cebu
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (470m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

*

Convenience for Airport Transfers:

Located in Mandaue City near the airport, making it practical for short stays before or after early morning flights. *

Effective Room Cooling:

Despite the building's exterior showing its age, the air conditioning functions well, providing a cool environment. *

Affordable Accommodation Cost:

With prices around 40,000 KRW per night, it's an economical option for those who only need a place to sleep. *

Smooth Check-in Service:

The 24-hour front desk operates efficiently, with staff providing polite service and professional handling of requests

Points to Note

*

Deteriorated Facilities and Inadequate Hygiene:

There are inconsistencies in hygiene, such as a metallic smell from shower water and the occasional appearance of cockroaches in rooms. *

Malfunctioning Room Amenities and Appliances:

Refrigerators frequently do not work, and basic amenities like toothbrushes, toothpaste, and complimentary coffee are not provided. *

Uneven Facilities and Inconveniences:

Toilet drainage can be slow, bidet water pressure is difficult to adjust, and the placement of electrical outlets near the bed is inconvenient

Recommended For

*

Short-term Stays Near the Airport:

Travelers looking for an inexpensive place to sleep for a few hours before or after a flight and then move on. *

Budget-Conscious Travelers:

Those who prioritize the lowest possible accommodation cost, even if it means accepting older facilities and potential hygiene issues. *

Users of the Grab App:

Individuals who can utilize ride-hailing and food delivery services, as the hotel does not have an on-site restaurant

Rating Details

7.1 Very Good 1,404개 리뷰

3-star hotel near Ayala Center. Strengths include clean rooms and smooth check-in. Pets are allowed. However, some interior facilities are dated. Close to Taoist Temple and Casa Gorordo, suitable for Cebu independent travelers.

Ratings by Trip Type

BEST
7.4
Teen
38
7.2
Biz
243
7.1
Couple
453
7.1
Group
121
7.0
Solo
351
7.0
Family
82

Detailed Ratings

Location BEST 7.6
Room Comfort 7.5
Service 7.5
Value for Money 7.2
Cleanliness 7.1
Facilities 6.2

Score Distribution

9+ Exceptional
20% (248)
8-9 Excellent
21% (264)
7-8 Very Good
16% (203)
6-7 Good
19% (236)
Below 6
23% (292)

Guest Reviews

10.0 Reviewer 1 2023.11
+ Convenient airport and city accessibility • Spacious and pleasant room space • Polite and friendly staff service
9.2 Reviewer 2 2025.01
+ Clean room condition • Comfortable bed and bedding • Friendly hotel staff
Non-functioning refrigerator
6.8 Reviewer 3 2023.10
+ Clean room condition • Bed sheet change • Honest staff attitude
Room entered while absent • Cleaning request not fulfilled
6.8 Reviewer 4 2024.12
+ Affordable and excellent value for money • Free bottled water provided • Grab service available
Cockroach infestation and hygiene issues • Malfunctioning toilet and refrigerator
8.0 Reviewer 5 2025.11
+ Smooth check-in process • Effective air conditioning • Clean top bedding
Deteriorated interior facilities • Unsanitary bottom bedding

Location

Map

Loading map...

Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at The Orchard Cebu Hotel & Suites powered by Cocotel?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM (noon). The 24-hour front desk ensures smooth processing even for late arrivals.

What amenities are available in the rooms and common areas?

The hotel offers free Wi-Fi, a garden, and a tour desk for leisure. It also provides various services for guests, including a business center, ironing service, and dry cleaning.

What is the cancellation policy?

The cancellation policy may vary depending on the room type and booking period. It is essential to check the detailed terms and conditions provided at the time of booking for information on free cancellation availability and deadlines.

How is the accessibility via public transportation?

The J Mall Terminal bus stop is approximately a 6-minute walk away, facilitating travel within the city. The Cebu North Bus Terminal is located about 2.2 km away, making it convenient to travel to other regions.

What are the main tourist attractions nearby?

Ayala Center is 3.5 km away, and the Taoist Temple and Casa Gorordo Museum are also in close proximity. Historical sites such as Yap Sandiego Ancestral House and Fort San Pedro are easily accessible by car.

What is the overall guest rating?

The hotel has an average rating of 7.1 out of 10 based on 5 reviews. As a 3-star facility, it generally receives moderate and satisfactory reviews.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

Recommended Hotels in Cebu

View All Hotels in Cebu →
per night
$29
Book Now