Jeju The Siena PRIMO - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
✓ 5-Star Hotel in Jeju

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The Siena PRIMO - Jeju 5-Star Hotel

Name: The Siena PRIMO
Address: Jeju, Jeju, KR
Price range: ₩385451
Rating: 8.8

8.8

Jeju

Hotel

Wheelchair Accessible Free Parking Free Wi-Fi (All Rooms) 사우나 스팀룸/한증실 Air Conditioning 현지 문화 체험 Beach 가족 활동 공원 및 자연

Analysis

Key Strengths

Heated Pool

Can be used warmly even on rainy winter days

Child-Friendly Facilities

Bed rails, breakfast menu preferred by children available

Spacious and Comfortable Rooms

Floor heating maintains warmth in winter

Friendly Staff Service

Immediate assistance and recommendations for indoor activities when needed

Good to Know

Waffle Maker Beep Noise

Can be somewhat noisy when making waffles yourself

Pool View vs. Ocean View

Consider when choosing a room based on desired ambiance

100% Intent to Revisit

Many guests express a desire to revisit due to high satisfaction

Recommended For

Family Trips with Children Easy for stays with babies and various conveniences provided Those Seeking a Winter Staycation Comfortable relaxation with an indoor heated pool and warm rooms Those Seeking a Friendly Service Experience Meticulous care and assistance from staff

Rating Details

8.8 Excellent 4,611개 리뷰

5-star hotel near Cheonjiyeon Waterfall. Strengths include luxurious facilities and a fantastic relaxation experience, with 100% satisfaction and intent to revisit. However, there may be noise when the waffle maker finishes. Adjacent to Jeongbang Waterfall and Teddy Bear Museum, it is ideal for luxury Jeju travelers.

Ratings by Trip Type

BEST

9.0

Couple

1,117

9.0

Family

1,693

8.8

Biz

8.7

Solo

350

8.7

Teen

249

8.6

Group

333

Detailed Ratings

Cleanliness BEST 9.3

Service 9.3

Value for Money 9.2

Room Comfort 9.0

Facilities 8.7

Location 8.2

Score Distribution

9+ Exceptional

62% (2,251)

8-9 Excellent

22% (798)

7-8 Very Good

7% (268)

6-7 Good

5% (171)

Below 6

3% (122)

Guest Reviews

10.0 • Reviewer 1 • 2023.12

+ Warm swimming pool system • High-quality free snacks provided • Queen-size double bed

− Waffle maker completion song is loud

10.0 • Reviewer 2 • 2025.09

+ Great experience • Delicious breakfast

10.0 • Reviewer 3 • 2023.10

+ Heavenly beautiful place • Very friendly staff • Comfortable and spacious bed

10.0 • Reviewer 4 • 2025.09

+ No words needed, the best • Praiseworthy satisfaction

9.2 • Reviewer 5 • 2024.08

+ Unobstructed pool view • Clean room • Friendly staff

10.0 • Reviewer 6 • 2025.10

+ Luxurious and good vacation • 100% intent to revisit

10.0 • Reviewer 7 • 2024.11

+ Warm hot spring • Spacious and clean room • Friendly hotel staff

See All 4,611 Reviews

Location

Map

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Nearby Restaurants

Korean

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at The Siena PRIMO?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. Located in the center of Jeju, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

We offer various amenities including a swimming pool, free Wi-Fi (in all rooms), a sauna, and daily housekeeping service. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to public transportation access points, making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Cheonjiyeon Waterfall (6.9 km), Teddy Bear Museum (7.0 km), and Jeongbang Waterfall (8.4 km). It is a good location for sightseeing as it is close to major attractions.

What is the guest rating?

It received a rating of 8.8/10 from 10 guests. It is receiving very excellent reviews. Please check the actual guest review section above for detailed reviews.