Hanoi Tonkin Luxury Boutique Hotel & Spa - Real Guest Reviews & Booking Info

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Hanoi Tonkin Luxury Boutique Hotel & Spa 5-Star Hotel room

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Tonkin Luxury Boutique Hotel & Spa - Hanoi 5-Star Hotel

Name: Tonkin Luxury Boutique Hotel & Spa
Address: Hanoi, Hanoi, VN
Price range: ₩179942
Rating: 9.4

9.4

Hanoi

Hotel

Free Breakfast Free Parking Airport Transfer Free Wi-Fi (All Rooms) 사우나 Free Breakfast 현지 문화 체험

Analysis

Key Strengths

Cleanliness of a New Hotel

Opened in 2024, this new establishment shows minimal wear on furniture and bedding, ensuring excellent hygiene

Large-Size Safe Deposit Box

Unlike typical hotels, all rooms are equipped with a spacious safe capable of fitting up to a 15-inch laptop

Balanced Location

Situated away from the noisy center of the Old Quarter, it offers both the charm of a local market and peaceful relaxation

Rooftop Dining Experience

Breakfast, a mix of à la carte and buffet, is served on a rooftop terrace with panoramic city views

Points to Note

Controversy Regarding Security and Loss Incidents

Serious cases have been reported where the hotel adopted a defensive stance or evaded responsibility for guest cash loss claims

Distance from the Center

It takes over a 15-minute walk to reach major tourist hubs like Hoan Kiem Lake, often requiring the use of Grab bikes or taxis for transportation

Inconsistent Service

As an early stage of operation, staff response and problem-solving skills are not yet fully developed, leading to variations in service quality depending on the stay period

Recommended For

Those who prefer New Boutique Hotels Travelers who prioritize modern interior design and the pristine condition of unfaded rooms Travelers Requiring Security for Work Equipment Digital nomads who need to store expensive laptops or personal equipment in the large in Travelers Seeking Local Ambiance Those who wish to explore the traditional market in the Chau Long area near the accommodation and local alleyway cafes, rather than tourist

Rating Details

9.4 Exceptional 211개 리뷰

5-star luxury boutique hotel near Hoan Kiem Lake. Strengths include a quiet, accessible location and clean, modern new facilities, with excellent spa services. However, cash theft in rooms can occur. Proximity to Presidential Palace Historical Site and Ho Chi Minh Mausoleum makes it suitable for exploring Hanoi's key attractions.

Ratings by Trip Type

BEST

10.0

Biz

10.0

Family

10.0

Teen

9.8

Solo

9.7

Group

9.4

Couple

Detailed Ratings

Cleanliness BEST 9.6

Facilities 9.4

Service 9.4

Value for Money 9.4

Location 9.2

Score Distribution

9+ Exceptional

89% (56)

8-9 Excellent

5% (3)

7-8 Very Good

0% (0)

6-7 Good

2% (1)

Below 6

5% (3)

Guest Reviews

10.0 • Reviewer 1 • 2025.09

+ Friendly staff and attentive hospitality • Delicious breakfast and excellent spa • Quiet and great location for exploration

6.4 • Reviewer 2 • 2025.10

+ Attractive hotel atmosphere • Clean facilities in a new building • Proactive initial support

− Cash theft in the room • Inappropriate follow-up response from the hotel

10.0 • Reviewer 3 • 2025.10

+ Luxurious and clean new facilities • Very friendly staff service • Quiet and accessible location

10.0 • Reviewer 4 • 2025.09

+ Clean and spacious new facilities • Very friendly and attentive service • Convenient location for sightseeing

10.0 • Reviewer 5 • 2025.08

+ Friendly and considerate staff • Quiet and accessible location • Rooftop breakfast with a good view

See All 211 Reviews

Location

Map

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Nearby Restaurants

Coffee

Facilities & Services

Accommodation

Free Breakfast

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

FAQ

What are the check-in and check-out times at Tonkin Luxury Boutique Hotel & Spa?

Check-in is available from 14:00, and the check-out deadline is 12:00. The 24-hour front desk ensures smooth processing even for late arrivals.

What are the main amenities provided?

The hotel offers free Wi-Fi in all areas, family rooms, and a restaurant, among other facilities. Guests can enjoy massages and body scrubs at the spa, and golf course access is also available.

What is the cancellation policy?

Cancellation policies may vary depending on the selected room type and booking time. It is essential to check the individual terms and conditions before confirming your reservation to understand the detailed free cancellation availability and deadlines.

How is the accessibility via public transportation?

The hotel is located approximately 2.1 km from Hanoi Station (train), which is about a 26-minute walk. Being in the city center of Hanoi, it is easily accessible by car or public transport.

What are the main tourist attractions nearby?

The Presidential Palace Historical Site and Ho Chi Minh Mausoleum are within approximately 1 km, making them accessible by foot. Hanoi's key attractions such as the One Pillar Pagoda, Old Quarter, and St. Joseph's Cathedral are located within 2 km.

What is the guest review score?

Based on 10 reviews, the hotel has achieved a very high rating of 9.5 out of 10. Guests are highly satisfied with the excellent service and facilities befitting a 5-star establishment.