Phuket Tuana Hotels The Natural Resort - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
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✓ 4-Star Hotel in Phuket

Phuket Tuana Hotels The Natural Resort 4-Star Hotel room

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Tuana Hotels The Natural Resort - Phuket 4-Star Hotel

Name: Tuana Hotels The Natural Resort
Address: Phuket, Phuket, TH
Price range: ₩101894
Rating: 7.8

7.8

Phuket

Hotel

Free Parking Beach 630m City Center Location Free Wi-Fi (All Rooms) Air Conditioning 나이트 라이프 Beach

Analysis

Key Strengths

Distributed Swimming Pools by Zone

With 7 swimming pools spread across different room zones, guests can enjoy swimming without crowds

Practical Family Amenities

Equipped with a children's pool and playground, it is suitable for families with young children

Free Shuttle to Kata Beach

Operates a shuttle service to the beach 4 times a day, making it convenient to travel to areas outside the bustling Patong

Market Accessibility

Located a 5-minute walk from Malin Market, it is a good location for purchasing local food and goods at affordable prices

Good to Know

Strict Checkout Inspection

The hotel is very meticulous about towel stains or missing amenities, and may charge additional fees. It is essential to photograph the condition of amenities immediately upon check-in

High Cash Deposit Required

The deposit has recently increased to 3,000 Baht. The refund process upon checkout can be slow, potentially causing a waiting time of over 30 minutes

Inconsistent Room Facility Maintenance

Issues with aging facilities such as noisy air conditioners or unstable shower water temperature may occur. The guidance on safe usage fees also varies among staff

Restrictions on Outside Visitor Access

The hotel has very conservative regulations, charging additional fees for accompanying visitors regardless of the time, and demanding a high deposit even for umbrella rentals

Recommended For

Value Those who want to use multiple swimming pools and children's facilities at an affordable room rate Those Preferring a Quiet Environment Located about a 20 Meticulous Travelers Those who can familiarize themselves with the hotel's strict regulations in advance and thoroughly manage amenities

Rating Details

7.8 Very Good 4,318개 리뷰

4-star hotel near Patong Beach. Strengths include spacious, comfortable rooms and very friendly staff service, located in the heart of Phuket. However, a high deposit may be required. Close to Jungceylon and Bangla Road, it's suitable for travelers enjoying relaxation and shopping.

Ratings by Trip Type

BEST

8.1

Couple

1,443

8.0

Solo

661

8.0

Group

723

7.7

Family

274

7.6

Teen

7.4

Biz

Detailed Ratings

Location BEST 8.3

Value for Money 8.1

Cleanliness 8.0

Facilities 7.6

Service 7.5

Room Comfort 6.9

Score Distribution

9+ Exceptional

44% (1,400)

8-9 Excellent

21% (653)

7-8 Very Good

8% (257)

6-7 Good

10% (318)

Below 6

17% (520)

Guest Reviews

9.2 • Reviewer 1 • 2025.09

+ Clean and spacious pool facilities • Friendly security team service • Proactive staff assisting with checkout

− Charged for contaminated and lost items • Slow deposit refund process

6.8 • Reviewer 2 • 2025.10

+ Spacious and clean room • Walking distance location

− Loud air conditioner noise • Unstable water pressure and temperature

8.4 • Reviewer 3 • 2025.12

+ Spacious and comfortable room • Very friendly staff service • Convenient location and nearby accessibility

9.2 • Reviewer 4 • 2025.08

+ Friendly hotel staff service • Excellent value for money • Quiet and peaceful atmosphere

− Minor issues within the room

9.6 • Reviewer 5 • 2025.11

+ Clean 4 swimming pools • Top-level room condition • Prompt and friendly staff service

− High deposit amount • Room stains found upon check-in

See All 4,318 Reviews

Location

Map

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

FAQ

What are the check-in and check-out times at Tuana Hotels The Natural Resort?

Check-in is available from 14:00, and check-out is until 12:00. The 24-hour front desk ensures smooth service even late at night.

What amenities are provided?

The resort offers various leisure facilities for family travelers, including indoor and outdoor swimming pools, a children's pool, and a playground. It also provides amenities such as a restaurant, bar, communal kitchen, free in-room Wi-Fi, and a refrigerator.

What is the cancellation policy?

The cancellation policy may vary depending on the selected room type and booking time. It is essential to check the terms and conditions on your booking confirmation for free cancellation eligibility and specific deadlines.

How is the public transportation accessibility?

The mini-bus station is approximately 7.4 km away, taking about 93 minutes on foot. As the distance to the station is somewhat far, using a taxi or shuttle service is recommended for transportation.

What are the nearby tourist attractions?

Patong Beach is conveniently located 0.6 km away, making it very accessible on foot. Major attractions such as Jungceylon Shopping Mall, Bangla Road, Freedom Beach, and Karon Beach are all within 3 km.

What are the actual guest reviews like?

Based on 10 reviews, the resort maintains an average rating of 7.9 out of 10. As a 4-star accommodation, it generally receives satisfactory and positive evaluations.