Porto Santo Island Vila Baleira – Hotel Resort & Thalasso Spa - Real Guest Reviews & Booking Info

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  • 4-Star Hotel in Porto Santo Island
Porto Santo Island Vila Baleira – Hotel Resort & Thalasso Spa 4-Star Hotel room
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Vila Baleira – Hotel Resort & Thalasso Spa - Porto Santo Island 4-Star Hotel

8.3
Porto Santo Island
Hotel
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) 온수 욕조 사우나
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Diverse Leisure Infrastructure

Offers a variety of on-site activities such as fishing, diving, darts, and billiards

Specialized Facilities for Family Travelers

Equipped with a children's playground and babysitting services, making it useful for those traveling with infants

Beach Accessibility

Ideally located for enjoying walks and swimming along the coastline of Porto Santo Island

Practical All-Inclusive Option

Reduces additional expenses by including meals and alcoholic beverages

Points to Note

Risk of Arbitrary Room Changes

Frequent instances of being assigned to a rundown annex or a different accommodation instead of the booked room

Aging Facilities and Noise from Construction

It is advisable to check in advance for potential noise from spa remodeling and limitations on indoor pool usage

Decreased Service Satisfaction

Staff responses to complaints such as card key errors or malfunctioning air conditioning are often lukewarm and uncooperative

Hygiene and Environmental Issues

Cases of ants in rooms have been reported, and pest issues may arise due to poor management of seaweed on the beach

Recommended For

Value Suitable for those with children due to the high utility of child Activity Individuals who prioritize external activities or using the hotel's leisure facilities over the condition of the accommodation Simple Beach Vacationers Travelers who prioritize physical proximity to the sea over the detailed service quality of the rooms

Rating Details

8.3 Excellent 68개 리뷰

4-star resort near Porto Santo Airport. Strengths include beautiful beach views and room upgrade services, with pet-friendly options. However, staff may be somewhat unresponsive. Suitable for beachgoers and those seeking a special experience.

Ratings by Trip Type

BEST
9.0
Solo
13
8.6
Family
12
8.6
Group
5
8.3
Teen
3
7.7
Couple
32

Detailed Ratings

Service BEST 8.6
Location 8.4
Cleanliness 8.3
Facilities 8.3
Value for Money 7.8

Score Distribution

9+ Exceptional
48% (29)
8-9 Excellent
27% (16)
7-8 Very Good
5% (3)
6-7 Good
3% (2)
Below 6
17% (10)

Guest Reviews

10.0 Reviewer 1 2022.01
+ Very high overall satisfaction • Excellent service level • Perfect stay experience
10.0 Reviewer 2 2022.04
+ Excellent overall hotel facilities • Satisfying all-inclusive package • Very high satisfaction of use
4.4 Reviewer 3 2023.11
+ Assigned to a suite room • Stayed at the resort
Discrepancy in reservation information • Irresponsible customer service
3.6 Reviewer 4 2025.12
+ Alternative accommodation provided immediately • Quick emergency stay possible • Kitchen facilities available in the room
Unauthorized closure of booked hotel • Poor heating and discovery of ants
7.6 Reviewer 5 2024.02
+ Beautiful beach scenery • Room upgrade service • Luxurious cruise atmosphere
Rude and aggressive staff • Construction noise and pest problems

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for Vila Baleira – Hotel Resort & Thalasso Spa?

Check-in is available from 14:00, and check-out is until 12:00. Located on Porto Santo Island, it offers good accessibility and operates a 24-hour front desk. Guests must adhere to the stipulated times, and the front desk can assist with related inquiries.

What are the main amenities and services offered?

Guests can enjoy free Wi-Fi, a restaurant, a dessert cafe, and room service. Leisure facilities include diving, fishing, and billiards, along with a children's playground and babysitting services. It is a non-smoking property with air conditioning in common areas and a lounge.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type, so detailed conditions should be checked at the time of booking. The availability and deadline for free cancellation may differ for each package. Generally, cancellations made within a certain period before check-in will avoid penalties.

Is it accessible by public transportation?

The hotel is conveniently located and accessible by public transportation. Its excellent public transport accessibility makes it very easy to travel within the island. It is recommended to check local transportation information in advance for a smooth visit.

Are there any tourist attractions nearby?

It is very convenient to access nearby attractions, making it a great place to visit various sights. Its close proximity to major tourist destinations makes it ideal for sightseeing. Popular attractions preferred by guests are concentrated in the vicinity.

What is the overall guest satisfaction like?

The hotel has received an excellent rating of 8.3 out of 10 based on 8 guest reviews. Overall satisfaction remains very high. Detailed reviews can be found in the guest review section.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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